# American Retrieval Company — profile, pricing & turnaround > American Retrieval Company. 6 of 8 rubric fields published; published turnaround: Average turnaround approximately 15 days. Canonical page: https://medrecords.ai/content-hub/services/american-retrieval-company/ --- [Content Hub](https://medrecords.ai/content-hub/) › Service Providers & BPOs AR ## American Retrieval Company — Profile & Assessment American Retrieval Company operates in the medical-record review ecosystem, within the Medical Record Retrieval / ROI, Insurance Underwriting & Payer Chart Review, Long-tail / Boutique segment. This profile maps what the company publishes to the Content Hub evaluation rubric, with sources. 13 of 17 facts are confirmed from 9 public sources; unpublished fields are marked, never estimated. 4 sections·9 sources·Verified 2026-08-21 ✓ Disclosure 13/17 facts 01 ### What it does American Retrieval Company publishes these service lines: Medical record retrieval for law firms and insurance companies, HIPAA-compliant portal for secure document storage/access, APS and claims medical record retrieval (digital), OCR-searchable records, provider communication management via "RecordsHub" portal, Medical record retrieval, RecordsHub HIPAA-compliant digital delivery portal, Authorization/subpoena support, Sworn certifications/affidavits, Bates stamping and Keyword search. Everything above is drawn from the 9 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated. 02 ### Evaluation criteria Disclosure across the hub — 318 vendors profiled Bar chart of published rubric fields across 318 profiled vendors. American Retrieval Company sits at 6 of 8; the median is 5. American Retrieval Company publishes **6 of the 8** fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 22 of the 318 publish more; 55 publish exactly as many. Content Hub rubric — 6 of 8 published ✓ Processing model Human-managed retrieval + copy-service integrations ✓ Human QA None disclosed ✓ Typical turnaround Average turnaround approximately 15 days ✓ Pricing model Flat/upfront fee with no-fee guarantee on failures ○ Indicative cost No published rate: no dollar figures, per-page rates, or subscription tiers appear anywhere in the vendor site — pricing is described only in qualitative/mechanism terms and is otherwise gated behind "Contact Us" / "Book a Demo" CTAs (present on nearly every page, e.g. ○ Export formats Not published ✓ Best for Law firms and insurers wanting predictable retrieval costs ✓ Customer satisfaction 1.8/5 from 5 Google Business reviews (captured 13 Aug 2026). Platform aggregate, not a Medrecords AI rating. 03 ### Profile notes Who it serves Law firms (litigation), insurance companies, Insurance claims, underwriting, and policyholder-services departments, also legal record retrieval. Mass torts, Personal injury, Workers' compensation, Social Security/disability, Insurance defense and Clinical research. Claims & platform notes HIPAA-compliant client portal, RecordsHub (secure client portal) and OCR annotation tooling. RecordsHub portal. Review summary Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence. Competitive coverage [Top 10 Record Retrieval Companies in North America](https://www.wisedocs.ai/blogs/top-10-record-retrieval-companies-in-north-america) · [Comparing the Top 10 Medical Record Providers](https://www.recordsontime.com/comparing-the-top-10-medical-record-retrieval-companies/) · [7 Best Yocierge Alternatives](https://www.getcodeshealth.com/blogs/yocierge-alternatives) · [Best Medical Record Retrieval Software Solutions for Case Managers in 2026](https://www.getcodeshealth.com/blogs/software-solutions-case-managers) · [Top Medical Record Retrieval Companies of 2026](https://www.recordsontime.com/top-medical-record-retrieval-companies-2026/) 04 ### What to confirm before you sign American Retrieval Company publishes 6 of the 8 fields in the Content Hub rubric. Across all 318 vendors profiled in the Content Hub, the median is 5 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands. 1. What does a real 1,000-page file cost, all in? Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate. Indicative cost — 83% of all profiled vendors leave this unpublished[Ours: 10¢ a page, duplicates free](https://medrecords.ai/plans/self-service/?src=content-hub-american-retrieval-company) 2. What formats does the deliverable come in, and do the citations survive export? Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file. Export formats — 92% of all profiled vendors leave this unpublished[Ours: DOCX or HTML, every citation stays a live link](https://medrecords.ai/product/hyperlinked-exports/?src=content-hub-american-retrieval-company) 3. Where do the records live, and who signs the BAA? Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks. Every vendor[Ours: HIPAA-eligible cloud under our own BAA](https://medrecords.ai/hipaa/?src=content-hub-american-retrieval-company) 4. Is my data used to train a model? Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors. Every vendor[Ours: never trains a model](https://medrecords.ai/security/?src=content-hub-american-retrieval-company) ### Key facts [](https://americanretrieval.com) | Segment | Medical Record Retrieval / ROI, Insurance Underwriting & Payer Chart Review, Long-tail / Boutique | | --- | --- | | Website | https://americanretrieval.com | | Founded | 1993 | | Ownership | Acquired by U.S. Legal Support (deal announced January 16, 2025); founder Gregory Simon | | Pricing | Described only qualitatively as "transparent," "cost-effective," "scale with volume" — no published rates | | Turnaround | Average ~15-day turnaround (per third-party comparison, Tavrn blog -- not independently confirmed on company site) | | Certifications | HIPAA-compliant operations claimed | | Not published | HQ — Headcount | ### Sources - [Source](https://www.uslegalsupport.com/press/u-s-legal-support-acquires-american-retrieval-expanding-nationwide-medical-record-retrieval-capabilities-with-unmatched-support-and-seamless-automated-solutions/) - [American Retrieval Company website](https://americanretrieval.com) - [American Retrieval - What Makes ARC Excellent](https://americanretrieval.com/blog/what-makes-american-retrieval-an-excellent-record-retrieval-service/) - [American Retrieval - Retrieval Service Costs](https://americanretrieval.com/blog/how-much-do-medical-record-retrieval-services-cost/) - [Wisedocs: Top 10 Record Retrieval Companies in North America](https://www.wisedocs.ai/blogs/top-10-record-retrieval-companies-in-north-america) - [Records On Time: Comparing the Top 10 Medical Record Providers](https://www.recordsontime.com/comparing-the-top-10-medical-record-retrieval-companies/) - [Codes Health: 7 Best Yocierge Alternatives](https://www.getcodeshealth.com/blogs/yocierge-alternatives) - [Codes Health: Best Medical Record Retrieval Software Solutions for Case Managers in 2026](https://www.getcodeshealth.com/blogs/software-solutions-case-managers) - [Records On Time: Top Medical Record Retrieval Companies of 2026](https://www.recordsontime.com/top-medical-record-retrieval-companies-2026/) - [Google Business reviews for American Retrieval](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5Z0pQM0FREAE!2m1!1s0x0:0x487038b908dff22a!3m1!1s2@1:CIHM0ogKEICAgIC9gJP3AQ%7C%7C?hl=en) Medrecords AI Every line cited back to its page. Send one real record set. We return a cited chronology you can check line by line, and a human decides what it means. [Test on a file](https://medrecords.ai/test-a-file/?src=content-hub-american-retrieval-company) [Book a demo](https://medrecords.ai/demo/?src=content-hub-american-retrieval-company) ### How Medrecords AI does this work Medrecords AI does this category of work as software. The record is sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means. [Solution — **Life & disability underwriting** — Attending-physician statements condensed for the decision in front of you. Read more →](https://medrecords.ai/solutions/life-disability-underwriting/?src=content-hub-american-retrieval-company) [Solution — **APS medical summary** — Treating records reduced to a concise, cited summary. AI never scores risk. Read more →](https://medrecords.ai/solutions/aps-medical-summary/?src=content-hub-american-retrieval-company) [Product — **Billing summary** — Billing and coding data extracted into a reviewable ledger. Read more →](https://medrecords.ai/product/medical-billing-summary/?src=content-hub-american-retrieval-company) Test it on a file you already have. Send one real record set. You get back a cited chronology and decide for yourself whether the read holds up — no obligation either way. [Test a file](https://medrecords.ai/test-a-file/?src=content-hub-american-retrieval-company) [Book a demo](https://medrecords.ai/demo/?src=content-hub-american-retrieval-company) ### Explore the Content Hub [ #### Software & platforms AI and case-management platforms across medical-record review. ](https://medrecords.ai/content-hub/software/) [ #### Service providers & BPOs IME, peer review, retrieval, and BPO providers. ](https://medrecords.ai/content-hub/services/) [ #### State programs Rules, AMA Guides edition, and MMI standards by state. ](https://medrecords.ai/content-hub/states/) [ #### Comparisons Head-to-head vendor and program comparisons. ](https://medrecords.ai/content-hub/compare/) [ #### Guides Editorial reference on report writing, MMI, and validity testing. ](https://medrecords.ai/content-hub/guides/) [ #### Conferences & events Workers' comp, claims, and IME conferences with editorial takes. ](https://medrecords.ai/content-hub/events/) [ #### Directories Link-out rosters of examiners, LNCs, and expert witnesses. ](https://medrecords.ai/content-hub/directory/) [ #### State matrix report All 10 verified state programs, side by side. ](https://medrecords.ai/content-hub/reports/ime-state-matrix-2026/) [ #### Content Hub home The full index of everything in the hub. ](https://medrecords.ai/content-hub/) Medrecords AI ### Minutes per file. Every line cited. 10¢ a page. Bring the hardest file from this page. Get a cited chronology and a report draft in minutes — every line traced to its source page, ready for your review and signature. - Minutes per file, not days - Every line cited to its source page - Flat 10¢/page, duplicates free — no license, no minimums - HIPAA-eligible · SOC 2 audit-ready [Test on a file](https://medrecords.ai/test-a-file/?src=content-hub-american-retrieval-company) [Book a demo](https://medrecords.ai/demo/) See how Medrecords AI compares with anything on this page — over a 30-minute call, side by side. Last verified: 2026-08-15