# Flatworld Solutions — profile, pricing & turnaround > Flatworld Solutions in the India-delivery BPO / LPO segment. 5 of 8 rubric fields published. Unpublished fields are marked, never estimated. Canonical page: https://medrecords.ai/content-hub/services/flatworld-solutions/ --- [Content Hub](https://medrecords.ai/content-hub/) › Service Providers & BPOs FS ## Flatworld Solutions — Profile & Assessment Flatworld Solutions operates in the medical-record review ecosystem, within the India-delivery BPO / LPO segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 13 of 17 facts are confirmed from 5 public sources; unpublished fields are marked, never estimated. 4 sections·5 sources·Verified 2026-08-21 ✓ Disclosure 13/17 facts 01 ### What it does Flatworld Solutions publishes 1 service line: Chronological summaries, narrative reports, specialized formats for litigation or underwriting, medical record indexing, reorganization, patient billing summaries, AI-assisted analysis with clinical validation. Everything above is drawn from the 5 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated. 02 ### Evaluation criteria Disclosure across the hub — 318 vendors profiled Bar chart of published rubric fields across 318 profiled vendors. Flatworld Solutions sits at 5 of 8; the median is 5. Flatworld Solutions publishes **5 of the 8** fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 78 of the 318 publish more; 91 publish exactly as many. Content Hub rubric — 5 of 8 published ✓ Processing model Outsourced Human Team (offshore) ○ Human QA Not published ✓ Typical turnaround Published claim. Medical record review FAQ: "Standard review cases are completed within 24–48 hours. Larger or more complex reviews may take longer." Paralegal-placement FAQ: a paralegal is onboarded "often within 24 hours" — this is staffing speed, not review turnaround. ✓ Pricing model FTE / Transaction-based / Volume Discount ○ Indicative cost Published claim. Medico-legal support: "rates starting at $10 per hour". Philippines LPO: "prices starting at $10/hour". ○ Export formats Not published ✓ Best for Medical Billing, Coding & Healthcare Back-Office BPO ✓ Customer satisfaction A+ rating on BBB profile; not a BBB-accredited business. No G2/Capterra/Trustpilot reviews located. 03 ### Profile notes Who it serves Personal injury and malpractice litigation, workers' compensation claims, insurance underwriting and disability claims, SSDI applications Claims & platform notes AI-assisted analysis with clinical validation (unnamed platform) Case studies reference a medical billing company and a US-based pharmaceutical provider; no named litigation clients Review summary Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence. Competitive coverage [Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/) 04 ### What to confirm before you sign Flatworld Solutions publishes 5 of the 8 fields in the Content Hub rubric. Across the 15 India-delivery BPO / LPO vendors profiled here, the median is 5 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands. 1. What does a real 1,000-page file cost, all in? Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate. Indicative cost — 87% of India-delivery BPO / LPO vendors leave this unpublished[Ours: 10¢ a page, duplicates free](https://medrecords.ai/plans/self-service/?src=content-hub-flatworld-solutions) 2. What formats does the deliverable come in, and do the citations survive export? Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file. Export formats — 100% of India-delivery BPO / LPO vendors leave this unpublished[Ours: DOCX or HTML, every citation stays a live link](https://medrecords.ai/product/hyperlinked-exports/?src=content-hub-flatworld-solutions) 3. Who checks the output before it reaches me, and what are their credentials? Ask what the reviewer is qualified to catch, and what share of files they actually see rather than sample. Human QA — 33% of India-delivery BPO / LPO vendors leave this unpublished[Ours: every line traced to the source page so you can check it yourself](https://medrecords.ai/product/citations/?src=content-hub-flatworld-solutions) 4. Where do the records live, and who signs the BAA? Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks. Every vendor[Ours: HIPAA-eligible cloud under our own BAA](https://medrecords.ai/hipaa/?src=content-hub-flatworld-solutions) 5. Is my data used to train a model? Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors. Every vendor[Ours: never trains a model](https://medrecords.ai/security/?src=content-hub-flatworld-solutions) ### Key facts [](https://www.flatworldsolutions.com/) | Segment | India-delivery BPO / LPO | | --- | --- | | Website | https://www.flatworldsolutions.com/ | | Founded | Not published (Flatworld Solutions group founded ~2002 per general industry knowledge; not confirmed on this page) | | HQ | 116 Village Blvd, Suite 200, Princeton, NJ 08540, USA (US registered HQ) | | Ownership | Privately held, part of the larger Flatworld Solutions group (sister companies include Outsource2india) | | Pricing | Starting at $6/hour for medical record summary services | | Turnaround | Not specifically quantified; described as 'faster' processing | | Certifications | ISO/IEC 27001:2022, HIPAA-compliant, SOC 2 Type II (Security, Availability, Confidentiality) | | Not published | Headcount | ### Sources - [Source](https://www.flatworldsolutions.com/healthcare/medical-record-summary-services.php) - [Flatworld Solutions website](https://www.flatworldsolutions.com/) - [Flatworld Solutions healthcare services page](https://www.flatworldsolutions.com/healthcare/) - [BBB search: Flatworld Solutions](https://www.bbb.org/search?find_country=USA&find_text=Flatworld%20Solutions) - [IntelligentHQ: Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/) Medrecords AI Every line cited back to its page. Send one real record set. We return a cited chronology you can check line by line, and a human decides what it means. [Test on a file](https://medrecords.ai/test-a-file/?src=content-hub-flatworld-solutions) [Book a demo](https://medrecords.ai/demo/?src=content-hub-flatworld-solutions) ### How Medrecords AI does this work Medrecords AI does this category of work as software. The record is sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means. [Solution — **Legal support services** — Review reports, affidavit support and motion drafts from the structured record. Read more →](https://medrecords.ai/solutions/legal-support-services/?src=content-hub-flatworld-solutions) [Product — **QA** — A second pass over the extraction before anything reaches a human reviewer. Read more →](https://medrecords.ai/product/qa/?src=content-hub-flatworld-solutions) [Product — **Medical chronology** — A dated, deduplicated timeline with a citation on every entry. Read more →](https://medrecords.ai/product/chronology/?src=content-hub-flatworld-solutions) Test it on a file you already have. Send one real record set. You get back a cited chronology and decide for yourself whether the read holds up — no obligation either way. [Test a file](https://medrecords.ai/test-a-file/?src=content-hub-flatworld-solutions) [Book a demo](https://medrecords.ai/demo/?src=content-hub-flatworld-solutions) ### Explore the Content Hub [ #### Software & platforms AI and case-management platforms across medical-record review. ](https://medrecords.ai/content-hub/software/) [ #### Service providers & BPOs IME, peer review, retrieval, and BPO providers. ](https://medrecords.ai/content-hub/services/) [ #### State programs Rules, AMA Guides edition, and MMI standards by state. ](https://medrecords.ai/content-hub/states/) [ #### Comparisons Head-to-head vendor and program comparisons. ](https://medrecords.ai/content-hub/compare/) [ #### Guides Editorial reference on report writing, MMI, and validity testing. ](https://medrecords.ai/content-hub/guides/) [ #### Conferences & events Workers' comp, claims, and IME conferences with editorial takes. ](https://medrecords.ai/content-hub/events/) [ #### Directories Link-out rosters of examiners, LNCs, and expert witnesses. ](https://medrecords.ai/content-hub/directory/) [ #### State matrix report All 10 verified state programs, side by side. ](https://medrecords.ai/content-hub/reports/ime-state-matrix-2026/) [ #### Content Hub home The full index of everything in the hub. ](https://medrecords.ai/content-hub/) Medrecords AI ### Minutes per file. Every line cited. 10¢ a page. Bring the hardest file from this page. Get a cited chronology and a report draft in minutes — every line traced to its source page, ready for your review and signature. - Minutes per file, not days - Every line cited to its source page - Flat 10¢/page, duplicates free — no license, no minimums - HIPAA-eligible · SOC 2 audit-ready [Test on a file](https://medrecords.ai/test-a-file/?src=content-hub-flatworld-solutions) [Book a demo](https://medrecords.ai/demo/) See how Medrecords AI compares with anything on this page — over a 30-minute call, side by side. Last verified: 2026-08-15