# Clinical Reference Laboratory — profile, pricing & turnaround > Clinical Reference Laboratory in the Insurance Underwriting & Payer Chart Review segment. 2 of 8 rubric fields published. No public reviews found at capture. Canonical page: https://medrecords.ai/content-hub/software/clinical-reference-laboratory-crl/ --- [Content Hub](https://medrecords.ai/content-hub/) › Software & Platforms CR ## Clinical Reference Laboratory (CRL) — Profile & Assessment Clinical Reference Laboratory (CRL) operates in the medical-record review ecosystem, within the Insurance Underwriting & Payer Chart Review segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 9 of 17 facts confirmed from 3 public sources; the rest are marked unpublished. 4 sections·3 sources·Verified 2026-08-21 ✓ Disclosure 8/17 facts 01 ### What it does Insurance risk-assessment lab testing (specimen collection/testing for underwriting), occupational health/DOT drug testing, electronic workflow via FormFox subsidiary; not confirmed to perform APS retrieval or summarization. Everything above is drawn from the 3 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated. 02 ### Evaluation criteria Disclosure across the hub — 318 vendors profiled Bar chart of published rubric fields across 318 profiled vendors. Clinical Reference Laboratory (CRL) sits at 2 of 8; the median is 5. Clinical Reference Laboratory (CRL) publishes **2 of the 8** fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 295 of the 318 publish more; 12 publish exactly as many. Content Hub rubric — 2 of 8 published ○ Processing model Not published ○ Human QA Not published ○ Typical turnaround Not published ○ Pricing model Not published ○ Indicative cost Not published ○ Export formats Not published (FormFox electronic workflow platform referenced, but export formats not detailed) ✓ Best for Employment screening, insurance underwriting, occupational health/DOT testing, wellness programs ✓ Customer satisfaction No public reviews found 03 ### Profile notes Who it serves Life/health insurers ("insurer services" line), employers, government agencies Claims & platform notes FormFox (electronic collection/chain-of-custody workflow platform) Review summary Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence. Competitive coverage [Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/) 04 ### What to confirm before you sign Clinical Reference Laboratory (CRL) publishes 2 of the 8 fields in the Content Hub rubric. Across the 19 Insurance Underwriting & Payer Chart Review vendors profiled here, the median is 4 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands. 1. How do you charge — per page, per file, per hour, or per seat? Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages. Pricing model — 84% of Insurance Underwriting & Payer Chart Review vendors leave this unpublished[Ours: flat per page, no seats, no subscription](https://medrecords.ai/plans/self-service/?src=content-hub-clinical-reference-laboratory-crl) 2. What does a real 1,000-page file cost, all in? Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate. Indicative cost — 95% of Insurance Underwriting & Payer Chart Review vendors leave this unpublished[Ours: 10¢ a page, duplicates free](https://medrecords.ai/plans/self-service/?src=content-hub-clinical-reference-laboratory-crl) 3. What is the turnaround on a 1,000-page file, and is that a median or a best case? Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week. Typical turnaround — 84% of Insurance Underwriting & Payer Chart Review vendors leave this unpublished[Ours: same day on the self-service plan](https://medrecords.ai/plans/self-service/?src=content-hub-clinical-reference-laboratory-crl) 4. What formats does the deliverable come in, and do the citations survive export? Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file. Export formats — 95% of Insurance Underwriting & Payer Chart Review vendors leave this unpublished[Ours: DOCX or HTML, every citation stays a live link](https://medrecords.ai/product/hyperlinked-exports/?src=content-hub-clinical-reference-laboratory-crl) 5. Which parts of this are done by software, and which by people? Ask for the split step by step. "AI-assisted" and "human-reviewed" each cover a very wide range of how much review actually happens. Processing model — 47% of Insurance Underwriting & Payer Chart Review vendors leave this unpublished[Ours: AI drafts, a human decides](https://medrecords.ai/product/citations/?src=content-hub-clinical-reference-laboratory-crl) 6. Who checks the output before it reaches me, and what are their credentials? Ask what the reviewer is qualified to catch, and what share of files they actually see rather than sample. Human QA — 37% of Insurance Underwriting & Payer Chart Review vendors leave this unpublished[Ours: every line traced to the source page so you can check it yourself](https://medrecords.ai/product/citations/?src=content-hub-clinical-reference-laboratory-crl) 7. Where do the records live, and who signs the BAA? Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks. Every vendor[Ours: HIPAA-eligible cloud under our own BAA](https://medrecords.ai/hipaa/?src=content-hub-clinical-reference-laboratory-crl) 8. Is my data used to train a model? Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors. Every vendor[Ours: never trains a model](https://medrecords.ai/security/?src=content-hub-clinical-reference-laboratory-crl) ### Key facts [](https://www.crlcorp.com) | Segment | Insurance Underwriting & Payer Chart Review | | --- | --- | | Website | https://www.crlcorp.com | | Founded | 1979 (as Enzyme Technologies; renamed Clinical Reference Laboratory in 1983) | | HQ | 8405 Quivira Rd, Lenexa, KS 66215 | | Ownership | Privately held | | Certifications | Certifications page exists (crlcorp.com/about/certification) but specific credential names not extracted in this session | | Not published | Headcount — Pricing — Turnaround | ### Sources - [Source](https://www.crlcorp.com/about) - [Clinical Reference Laboratory (CRL) website](https://www.crlcorp.com) - [IntelligentHQ: Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/) Medrecords AI Every line cited back to its page. Send one real record set. We return a cited chronology you can check line by line, and a human decides what it means. [Test on a file](https://medrecords.ai/test-a-file/?src=content-hub-clinical-reference-laboratory-crl) [Book a demo](https://medrecords.ai/demo/?src=content-hub-clinical-reference-laboratory-crl) ### How Medrecords AI does this work Medrecords AI does this category of work as software. The record is sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means. [Solution — **Life & disability underwriting** — Attending-physician statements condensed for the decision in front of you. Read more →](https://medrecords.ai/solutions/life-disability-underwriting/?src=content-hub-clinical-reference-laboratory-crl) [Solution — **APS medical summary** — Treating records reduced to a concise, cited summary. AI never scores risk. Read more →](https://medrecords.ai/solutions/aps-medical-summary/?src=content-hub-clinical-reference-laboratory-crl) [Product — **Billing summary** — Billing and coding data extracted into a reviewable ledger. Read more →](https://medrecords.ai/product/medical-billing-summary/?src=content-hub-clinical-reference-laboratory-crl) Test it on a file you already have. Send one real record set. You get back a cited chronology and decide for yourself whether the read holds up — no obligation either way. [Test a file](https://medrecords.ai/test-a-file/?src=content-hub-clinical-reference-laboratory-crl) [Book a demo](https://medrecords.ai/demo/?src=content-hub-clinical-reference-laboratory-crl) ### Explore the Content Hub [ #### Software & platforms AI and case-management platforms across medical-record review. ](https://medrecords.ai/content-hub/software/) [ #### Service providers & BPOs IME, peer review, retrieval, and BPO providers. ](https://medrecords.ai/content-hub/services/) [ #### State programs Rules, AMA Guides edition, and MMI standards by state. ](https://medrecords.ai/content-hub/states/) [ #### Comparisons Head-to-head vendor and program comparisons. ](https://medrecords.ai/content-hub/compare/) [ #### Guides Editorial reference on report writing, MMI, and validity testing. ](https://medrecords.ai/content-hub/guides/) [ #### Conferences & events Workers' comp, claims, and IME conferences with editorial takes. ](https://medrecords.ai/content-hub/events/) [ #### Directories Link-out rosters of examiners, LNCs, and expert witnesses. ](https://medrecords.ai/content-hub/directory/) [ #### State matrix report All 10 verified state programs, side by side. ](https://medrecords.ai/content-hub/reports/ime-state-matrix-2026/) [ #### Content Hub home The full index of everything in the hub. ](https://medrecords.ai/content-hub/) Medrecords AI ### Minutes per file. Every line cited. 10¢ a page. Bring the hardest file from this page. Get a cited chronology and a report draft in minutes — every line traced to its source page, ready for your review and signature. - Minutes per file, not days - Every line cited to its source page - Flat 10¢/page, duplicates free — no license, no minimums - HIPAA-eligible · SOC 2 audit-ready [Test on a file](https://medrecords.ai/test-a-file/?src=content-hub-clinical-reference-laboratory-crl) [Book a demo](https://medrecords.ai/demo/) See how Medrecords AI compares with anything on this page — over a 30-minute call, side by side. Last verified: 2026-08-15