# DigitalOwl — profile, pricing & turnaround

> DigitalOwl in the AI-native / Tech-enabled service segment. 6 of 8 rubric fields published; published turnaround: Delivery within 24 hours (self-serve).

Canonical page: https://medrecords.ai/content-hub/software/digitalowl/

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[Content Hub](https://medrecords.ai/content-hub/) › Software & Platforms

DI

## DigitalOwl — Profile & Assessment

DigitalOwl operates in the medical-record review ecosystem, within the AI-native / Tech-enabled service, Insurance / Legal segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 14 of 17 facts are confirmed from 17 public sources; unpublished fields are marked, never estimated.

4 sections·17 sources·Verified 2026-08-21 ✓
Disclosure
14/17 facts
01

### What it does

AI platform converting medical records into structured data for insurance and legal review: 'View' (AI medical summaries/360° history), 'Chat' (conversational Q&A over records), 'Triage' (automated flagging/audit reports), 'Workflows' (AI decision trees), 'Connect' (data API), 'Case Notes' (line-of-business-specific insights). Everything above is drawn from the 17 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

02

### Evaluation criteria

Disclosure across the hub — 318 vendors profiled
Bar chart of published rubric fields across 318 profiled vendors. DigitalOwl sits at 6 of 8; the median is 5.

DigitalOwl publishes **6 of the 8** fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 22 of the 318 publish more; 55 publish exactly as many.

Content Hub rubric — 6 of 8 published
✓
Processing model
100% AI (self-serve medical record review)
✓
Human QA
None disclosed
✓
Typical turnaround
Delivery within 24 hours (self-serve)
✓
Pricing model
Subscription (self-serve monthly plan, capped by page volume)
○
Indicative cost
No published rate: no dollar figures published. The Enterprise vs. Self-Serve (<30,000 pages/month) split is the only pricing-relevant signal, implying volume/page-based tiering with a defined self-serve ceiling before enterprise sales engagement is required.
○
Export formats
Not published
✓
Best for
Fast triage of medical records for legal teams (self-serve, under 30,000 pages/month)
✓
Customer satisfaction
No public reviews found
03

### Profile notes

Who it serves
Life insurance underwriting/claims/post-issue audit; P&C insurance (bodily injury, workers' comp); legal (personal injury, mass tort, medical malpractice)
Claims & platform notes
Site claims 97% accuracy rate, up to 72% time savings in medical review, and 90% reduction in page count via deduplication. Underlying model architecture Not published. Named clients: RGA, Simplicity Group, SelectX, AAA Life Insurance, Dynacare, Ethos, Legal & General, American Family Insurance, Nationwide, Verus
Review summary
Verdict: **worthwhile for** insurers and legal teams already inside Datavant's record-retrieval ecosystem. Evidence: vendor site claims 97% accuracy and 90% page-count reduction via deduplication; the 2026-07-19 traffic analysis documents the Datavant acquisition and the DigitalOwl/ChartSwap/Datavant brand tracking requirement.
Competitive coverage
[EvenUp vs Filevine vs Digital Owl: Competitive Analysis for Disability Law](https://www.superinsight.ai/blog/evenup-vs-filevine-vs-digital-owl.html) · [Best AI Tools for Medical Chronology: 2026 Guide for Legal Professionals](https://www.superinsight.ai/blog/best-ai-tools-medical-chronology-2025-guide.html) · [Comparing the Top AI Medical Chronology and Record Retrieval Platforms Side by Side](https://www.inquery.ai/post/ai-medical-chronology-platforms-comparison/) · [Tools for Medical Record Summarization in 2026](https://www.abstractivehealth.com/article/Tools-for-Medical-Record-Summarization-in-2026) · [Medical Record Summary Software: Costs, AI Tools, Top Platforms](https://www.inquery.ai/post/medical-summary-software-costs-ai-platforms/) · [7 AI Platforms for Legal Medical Chronologies: Features, Pricing, and Accuracy Compared](https://www.inquery.ai/post/ai-tools-legal-medical-chronology-comparison/) · [Medical Chronology Services vs Software: Costs, Workflow, Top Tools](https://www.inquery.ai/post/medical-chronology-software-vs-services/) · [Best Medical Summary Software for Law Firms Compared in 2026](https://www.inquery.ai/post/best-medical-summary-software-law-firms-2026/) · [How to Evaluate Medical Summarization Platforms: Buyer's Guide (2026)](https://www.inquery.ai/post/medical-summarization-platform-features-evaluation-guide/) · [Top AI Software for Personal Injury Practices (2026)](https://www.tavrn.ai/blog/top-ai-software-for-personal-injury-practices)
04

### What to confirm before you sign

DigitalOwl publishes 6 of the 8 fields in the Content Hub rubric. Across all 318 vendors profiled in the Content Hub, the median is 5 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands.

1.
What does a real 1,000-page file cost, all in?
Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
Indicative cost — 83% of all profiled vendors leave this unpublished[Ours: 10¢ a page, duplicates free](https://medrecords.ai/plans/self-service/?src=content-hub-digitalowl)
2.
What formats does the deliverable come in, and do the citations survive export?
Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
Export formats — 92% of all profiled vendors leave this unpublished[Ours: DOCX or HTML, every citation stays a live link](https://medrecords.ai/product/hyperlinked-exports/?src=content-hub-digitalowl)
3.
Where do the records live, and who signs the BAA?
Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks.
Every vendor[Ours: HIPAA-eligible cloud under our own BAA](https://medrecords.ai/hipaa/?src=content-hub-digitalowl)
4.
Is my data used to train a model?
Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors.
Every vendor[Ours: never trains a model](https://medrecords.ai/security/?src=content-hub-digitalowl)

### Key facts

[](https://www.digitalowl.com)

| Segment | AI-native / Tech-enabled service, Insurance / Legal |
| --- | --- |
| Website | https://www.digitalowl.com |
| Founded | 2017 |
| HQ | New York, NY — exact street address Not published |
| Headcount | 51–100 employees |
| Ownership | Acquired by Datavant (per site branding: 'A Datavant Company'). Prior to acquisition, Crunchbase shows 4 funding rounds including a Series B led by Reinsurance Group of America (RGA), plus a Series A and Seed; other investor Ibex Investors. Amounts Not published (obfuscated on free Crunchbase view). |
| Turnaround | Claims '<1 hour turnaround for processing thousands of pages' (per site) |
| Certifications | HIPAA and SOC 2 compliant (per site, 'comprehensive privacy program') |
| Not published | Pricing |

### Sources

- [DigitalOwl website](https://www.digitalowl.com)
- [ToolDirectory (aggregate) · 2026-08-13](https://tooldirectory.ai/tools/digitalowl-medical-record-summarization)
- [Vendor blog (customer quote) · 2025-06-12](https://www.digitalowl.com/blog/ai-in-insurance-carrier-saves-20k-using-digitalowl)
- [Vendor blog (customer quote) · date n/a](https://www.digitalowl.com/blog/reflecting-on-2024)
- [DigitalOwl — Self-Serve Pricing](https://www.digitalowl.com/self-serve/pricing)
- [DigitalOwl — Self-Serve](https://www.digitalowl.com/self-serve)
- [Business Wire — Datavant to Acquire DigitalOwl](https://www.businesswire.com/news/home/20250925927307/en/Datavant-to-Acquire-DigitalOwl-Powering-Faster-Smarter-Medical-Data-Reviews)
- [SuperInsight: EvenUp vs Filevine vs Digital Owl: Competitive Analysis for Disability Law](https://www.superinsight.ai/blog/evenup-vs-filevine-vs-digital-owl.html)
- [SuperInsight: Best AI Tools for Medical Chronology: 2026 Guide for Legal Professionals](https://www.superinsight.ai/blog/best-ai-tools-medical-chronology-2025-guide.html)
- [InQuery: Comparing the Top AI Medical Chronology and Record Retrieval Platforms Side by Side](https://www.inquery.ai/post/ai-medical-chronology-platforms-comparison/)
- [Abstractive Health: Tools for Medical Record Summarization in 2026](https://www.abstractivehealth.com/article/Tools-for-Medical-Record-Summarization-in-2026)
- [InQuery: Medical Record Summary Software: Costs, AI Tools, Top Platforms](https://www.inquery.ai/post/medical-summary-software-costs-ai-platforms/)
- [InQuery: 7 AI Platforms for Legal Medical Chronologies: Features, Pricing, and Accuracy Compared](https://www.inquery.ai/post/ai-tools-legal-medical-chronology-comparison/)
- [InQuery: Medical Chronology Services vs Software: Costs, Workflow, Top Tools](https://www.inquery.ai/post/medical-chronology-software-vs-services/)
- [InQuery: Best Medical Summary Software for Law Firms Compared in 2026](https://www.inquery.ai/post/best-medical-summary-software-law-firms-2026/)
- [InQuery: How to Evaluate Medical Summarization Platforms: Buyer's Guide (2026)](https://www.inquery.ai/post/medical-summarization-platform-features-evaluation-guide/)
- [Tavrn: Top AI Software for Personal Injury Practices (2026)](https://www.tavrn.ai/blog/top-ai-software-for-personal-injury-practices)

Medrecords AI
Every line cited back to its page.
Send one real record set. We return a cited chronology you can check line by line, and a human decides what it means.
[Test on a file](https://medrecords.ai/test-a-file/?src=content-hub-digitalowl) [Book a demo](https://medrecords.ai/demo/?src=content-hub-digitalowl)

### How Medrecords AI does this work

Medrecords AI does this category of work as software. The record is sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

[Product — **Medical chronology** — A dated, deduplicated timeline with a citation on every entry. Read more →](https://medrecords.ai/product/chronology/?src=content-hub-digitalowl) [Product — **Citations** — Every statement links back to the page and line it came from. Read more →](https://medrecords.ai/product/citations/?src=content-hub-digitalowl) [Product — **Neutrality firewall** — Retained-side language kept out of the record read. Read more →](https://medrecords.ai/product/neutrality-firewall/?src=content-hub-digitalowl)
Test it on a file you already have.
Send one real record set. You get back a cited chronology and decide for yourself whether the read holds up — no obligation either way.
[Test a file](https://medrecords.ai/test-a-file/?src=content-hub-digitalowl) [Book a demo](https://medrecords.ai/demo/?src=content-hub-digitalowl)

### Explore the Content Hub

[

#### Software & platforms

AI and case-management platforms across medical-record review.

](https://medrecords.ai/content-hub/software/) [

#### Service providers & BPOs

IME, peer review, retrieval, and BPO providers.

](https://medrecords.ai/content-hub/services/) [

#### State programs

Rules, AMA Guides edition, and MMI standards by state.

](https://medrecords.ai/content-hub/states/) [

#### Comparisons

Head-to-head vendor and program comparisons.

](https://medrecords.ai/content-hub/compare/) [

#### Guides

Editorial reference on report writing, MMI, and validity testing.

](https://medrecords.ai/content-hub/guides/) [

#### Conferences & events

Workers' comp, claims, and IME conferences with editorial takes.

](https://medrecords.ai/content-hub/events/) [

#### Directories

Link-out rosters of examiners, LNCs, and expert witnesses.

](https://medrecords.ai/content-hub/directory/) [

#### State matrix report

All 10 verified state programs, side by side.

](https://medrecords.ai/content-hub/reports/ime-state-matrix-2026/) [

#### Content Hub home

The full index of everything in the hub.

](https://medrecords.ai/content-hub/)
Medrecords AI

### Minutes per file. Every line cited. 10¢ a page.

Bring the hardest file from this page. Get a cited chronology and a report draft in minutes — every line traced to its source page, ready for your review and signature.

- Minutes per file, not days
- Every line cited to its source page
- Flat 10¢/page, duplicates free — no license, no minimums
- HIPAA-eligible · SOC 2 audit-ready

[Test on a file](https://medrecords.ai/test-a-file/?src=content-hub-digitalowl) [Book a demo](https://medrecords.ai/demo/)
See how Medrecords AI compares with anything on this page — over a 30-minute call, side by side.

Last verified: 2026-08-15