# Inovalon — profile, pricing & turnaround

> Inovalon in the GCC segment. 4 of 8 rubric fields published. No public reviews found at capture.

Canonical page: https://medrecords.ai/content-hub/software/inovalon/

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[Content Hub](https://medrecords.ai/content-hub/) › Software & Platforms

IN

## Inovalon — Profile & Assessment

Inovalon operates in the medical-record review ecosystem, within the GCC, Insurance (Health Plans / Risk Adjustment), Insurance AI / Risk Adjustment, Insurance Underwriting & Payer Chart Review segment. This profile maps what the company publishes to the Content Hub evaluation rubric, with sources. 9 of 17 facts confirmed from 15 public sources; unpublished fields are marked, never estimated.

4 sections·15 sources·Verified 2026-08-21 ✓
Disclosure
9/17 facts
01

### What it does

Inovalon publishes 1 service line: Risk adjustment (Converged Risk), quality/HEDIS reporting (Converged Quality), medical record retrieval and location services, claims management, revenue cycle management. Everything above is drawn from the 15 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

02

### Evaluation criteria

Disclosure across the hub — 318 vendors profiled
Bar chart of published rubric fields across 318 profiled vendors. Inovalon sits at 4 of 8; the median is 5.

Inovalon publishes **4 of the 8** fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 170 of the 318 publish more; 100 publish exactly as many.

Content Hub rubric — 4 of 8 published
✓
Processing model
AI + Human QA (NLP/ML with routed manual review)
✓
Human QA
Included (routes flagged records to manual review)
○
Typical turnaround
Not published
○
Pricing model
Not published
○
Indicative cost
Not published
○
Export formats
Not published
✓
Best for
Health plans doing risk-adjustment medical record review
✓
Customer satisfaction
No public reviews found
03

### Profile notes

Who it serves
Payers, providers, pharmacy, life sciences
Claims & platform notes
Converged Quality, Converged Risk, Claims Management Pro, ScriptMed, DataStream, VigiLanz, Healthcare Data Lake "25 of top 25 U.S. Provider Systems," "15 of top 15 U.S. Health Plans" (self-reported)
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
Competitive coverage
[Risk Adjustment Software | Top Platforms & Vendors for 2026](https://www.foreseemed.com/risk-adjustment-software) · [20 Risk Adjustment Software Vendors to Consider in 2026](https://arcadia.io/resources/risk-adjustment-software) · [The Best Risk Adjustment Companies Health Plans Should Know in 2026](https://markets.financialcontent.com/stocks/article/globeprwire-2026-4-28-the-best-risk-adjustment-companies-health-plans-should-know-in-2026) · [7 Best Risk Adjustment Software Platforms for 2026](https://techbullion.com/7-best-risk-adjustment-software-platforms-for-2026/) · [AI Prior Authorization Platform Map](https://rxalmanac.com/articles/ai-prior-auth-platform-comparison/) · [Reveleer Alternatives and Competitors in 2026](https://www.pelica.com/blog/reveleer-alternatives) · [Best Wisedocs Alternatives & Competitors (50 vendors)](https://sourceforge.net/software/product/Wisedocs/alternatives)
04

### What to confirm before you sign

Inovalon publishes 4 of the 8 fields in the Content Hub rubric. Across all 318 vendors profiled in the Content Hub, the median is 5 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands.

1.
How do you charge — per page, per file, per hour, or per seat?
Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
Pricing model — 58% of all profiled vendors leave this unpublished[Ours: flat per page, no seats, no subscription](https://medrecords.ai/plans/self-service/?src=content-hub-inovalon)
2.
What does a real 1,000-page file cost, all in?
Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
Indicative cost — 83% of all profiled vendors leave this unpublished[Ours: 10¢ a page, duplicates free](https://medrecords.ai/plans/self-service/?src=content-hub-inovalon)
3.
What is the turnaround on a 1,000-page file, and is that a median or a best case?
Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
Typical turnaround — 76% of all profiled vendors leave this unpublished[Ours: same day on the self-service plan](https://medrecords.ai/plans/self-service/?src=content-hub-inovalon)
4.
What formats does the deliverable come in, and do the citations survive export?
Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
Export formats — 92% of all profiled vendors leave this unpublished[Ours: DOCX or HTML, every citation stays a live link](https://medrecords.ai/product/hyperlinked-exports/?src=content-hub-inovalon)
5.
Where do the records live, and who signs the BAA?
Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks.
Every vendor[Ours: HIPAA-eligible cloud under our own BAA](https://medrecords.ai/hipaa/?src=content-hub-inovalon)
6.
Is my data used to train a model?
Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors.
Every vendor[Ours: never trains a model](https://medrecords.ai/security/?src=content-hub-inovalon)

### Key facts

[](https://www.inovalon.com)

| Segment | GCC, Insurance (Health Plans / Risk Adjustment), Insurance AI / Risk Adjustment, Insurance Underwriting & Payer Chart Review |
| --- | --- |
| Website | https://www.inovalon.com |
| Founded | 1998 (as MedAssurant, founded by Keith Dunleavy, MD; renamed Inovalon in 2012) |
| HQ | Not published (historically associated with Bowie, Maryland; not confirmed via primary source in this session) |
| Ownership | Private; taken private November 2021 by an equity consortium led by Nordic Capital, including Insight Partners (previously NASDAQ: INOV, IPO April 2015) |
| Not published | Headcount — Pricing — Turnaround — Certifications |

### Sources

- [Inovalon website](https://www.inovalon.com)
- [BBB (complaint) · 2024-08-27](https://www.bbb.org/us/tn/nashville/profile/data-analytics/inovalon-0573-37253608)
- [Capterra · date n/a](https://www.capterra.com/p/162841/Inovalon-Provider-Cloud/reviews/)
- [Capterra (Canada mirror) · date n/a](https://www.capterra.ca/reviews/162841/inovalon-provider-cloud)
- [Capterra (UK mirror) · date n/a](https://www.capterra.co.uk/reviews/162841/inovalon-provider-cloud)
- [Inovalon Converged Record Review product page](https://www.inovalon.com/products/payer-cloud/converged-record-review/)
- [Inovalon launch press release](https://www.inovalon.com/news/inovalon-launches-ai-powered-converged-record-review-to-improve-risk-score-accuracy-for-health-plans/)
- [GlobeNewswire coverage of launch](https://www.globenewswire.com/news-release/2024/10/17/2964803/34825/en/Inovalon-Launches-AI-Powered-Converged-Record-Review-To-Improve-Risk-Score-Accuracy-for-Health-Plans.html)
- [ForeSee Medical: Risk Adjustment Software | Top Platforms & Vendors for 2026](https://www.foreseemed.com/risk-adjustment-software)
- [Arcadia: 20 Risk Adjustment Software Vendors to Consider in 2026](https://arcadia.io/resources/risk-adjustment-software)
- [FinancialContent / GlobePRwire: The Best Risk Adjustment Companies Health Plans Should Know in 2026](https://markets.financialcontent.com/stocks/article/globeprwire-2026-4-28-the-best-risk-adjustment-companies-health-plans-should-know-in-2026)
- [TechBullion: 7 Best Risk Adjustment Software Platforms for 2026](https://techbullion.com/7-best-risk-adjustment-software-platforms-for-2026/)
- [Rx Almanac: AI Prior Authorization Platform Map](https://rxalmanac.com/articles/ai-prior-auth-platform-comparison/)
- [Pelica Health: Reveleer Alternatives and Competitors in 2026](https://www.pelica.com/blog/reveleer-alternatives)
- [SourceForge: Best Wisedocs Alternatives & Competitors (50 vendors)](https://sourceforge.net/software/product/Wisedocs/alternatives)

Medrecords AI
Every line cited back to its page.
Send one real record set. We return a cited chronology you can check line by line, and a human decides what it means.
[Test on a file](https://medrecords.ai/test-a-file/?src=content-hub-inovalon) [Book a demo](https://medrecords.ai/demo/?src=content-hub-inovalon)

### How Medrecords AI does this work

Medrecords AI does this category of work as software. The record is sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

[Solution — **Life & disability underwriting** — Attending-physician statements condensed for the decision in front of you. Read more →](https://medrecords.ai/solutions/life-disability-underwriting/?src=content-hub-inovalon) [Solution — **APS medical summary** — Treating records reduced to a concise, cited summary. AI never scores risk. Read more →](https://medrecords.ai/solutions/aps-medical-summary/?src=content-hub-inovalon) [Product — **Billing summary** — Billing and coding data extracted into a reviewable ledger. Read more →](https://medrecords.ai/product/medical-billing-summary/?src=content-hub-inovalon)
Test it on a file you already have.
Send one real record set. You get back a cited chronology and decide for yourself whether the read holds up — no obligation either way.
[Test a file](https://medrecords.ai/test-a-file/?src=content-hub-inovalon) [Book a demo](https://medrecords.ai/demo/?src=content-hub-inovalon)

### Explore the Content Hub

[

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](https://medrecords.ai/content-hub/services/) [

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Rules, AMA Guides edition, and MMI standards by state.

](https://medrecords.ai/content-hub/states/) [

#### Comparisons

Head-to-head vendor and program comparisons.

](https://medrecords.ai/content-hub/compare/) [

#### Guides

Editorial reference on report writing, MMI, and validity testing.

](https://medrecords.ai/content-hub/guides/) [

#### Conferences & events

Workers' comp, claims, and IME conferences with editorial takes.

](https://medrecords.ai/content-hub/events/) [

#### Directories

Link-out rosters of examiners, LNCs, and expert witnesses.

](https://medrecords.ai/content-hub/directory/) [

#### State matrix report

All 10 verified state programs, side by side.

](https://medrecords.ai/content-hub/reports/ime-state-matrix-2026/) [

#### Content Hub home

The full index of everything in the hub.

](https://medrecords.ai/content-hub/)
Medrecords AI

### Minutes per file. Every line cited. 10¢ a page.

Bring the hardest file from this page. Get a cited chronology and a report draft in minutes — every line traced to its source page, ready for your review and signature.

- Minutes per file, not days
- Every line cited to its source page
- Flat 10¢/page, duplicates free — no license, no minimums
- HIPAA-eligible · SOC 2 audit-ready

[Test on a file](https://medrecords.ai/test-a-file/?src=content-hub-inovalon) [Book a demo](https://medrecords.ai/demo/)
See how Medrecords AI compares with anything on this page — over a 30-minute call, side by side.

Last verified: 2026-08-15