# Supio — profile, pricing & turnaround > Supio in the AI-native / Tech-enabled service segment. 5 of 8 rubric fields published. 4.8/5 from 57 G2 reviews (captured 13 Aug 2026). Canonical page: https://medrecords.ai/content-hub/software/supio/ --- [Content Hub](https://medrecords.ai/content-hub/) › Software & Platforms SU ## Supio — Profile & Assessment Supio operates in the medical-record review ecosystem, within the AI-native / Tech-enabled service, Legal (PI / Mass Tort), Mass Tort / Settlement / Lien segment. This profile maps what the company publishes to the Content Hub evaluation rubric, with sources. 13 of 17 facts are confirmed from 17 public sources; unpublished fields are marked, never estimated. 4 sections·17 sources·Verified 2026-08-21 ✓ Disclosure 13/17 facts 01 ### What it does Agentic legal AI platform for plaintiff/PI firms: case intake, medical chronologies, demand letters, litigation drafting, case-economics analysis, cross-case analysis for mass torts; integrates with Westlaw and case management/document systems. The published service lines are: Agentic AI case intake automation, AI-generated medical chronologies, AI-generated demand letters, litigation drafting tools, case economics/ledger analysis and firm intelligence/cross-case analytics. Everything above is drawn from the 17 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated. 02 ### Evaluation criteria Disclosure across the hub — 318 vendors profiled Bar chart of published rubric fields across 318 profiled vendors. Supio sits at 5 of 8; the median is 5. Supio publishes **5 of the 8** fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 78 of the 318 publish more; 91 publish exactly as many. Content Hub rubric — 5 of 8 published ✓ Processing model 100% AI (CaseAware), human-validated benchmarks ✓ Human QA Included – accuracy benchmarked with human expert validation ○ Typical turnaround Not published ✓ Pricing model Subscription (Case Subscription / Unlimited Firm Access) ○ Indicative cost No published rate. Every CTA is "Book A Demo." No self-serve signup or price list found. ○ Export formats Not published ✓ Best for AI case-workflow automation for personal injury law firms ✓ Customer satisfaction 4.8/5 from 57 G2 reviews (captured 13 Aug 2026). Platform aggregate, not a Medrecords AI rating. 03 ### Profile notes Who it serves Personal injury (PI), mass torts, motor vehicle accidents (MVA), Personal injury litigation, motor vehicle accidents and mass torts (plaintiff-side exclusively) Claims & platform notes Core product is agentic AI platform for plaintiff law firms, data centers in US, UK, and Canada, Described as an 'agentic AI platform', API-enabled for custom workflows, processes medical records/case documents at scale, integrates with Thomson Reuters/Westlaw. No published accuracy benchmarks found. States 30+ named law firm clients incl. Ankin Law, Chaffin, D'Amore Law, Hughes & Coleman, Phillips Law Group, TorHoerman Law, Welsh & and Welsh Review summary Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence. Competitive coverage [Best AI Tools for Medical Chronology: 2026 Guide for Legal Professionals](https://www.superinsight.ai/blog/best-ai-tools-medical-chronology-2025-guide.html) · [The 8 Best Medical Chronology Software Tools for Lawyers (2026)](https://www.tavrn.ai/blog/medical-chronology-software) · [Comparing the Top AI Medical Chronology and Record Retrieval Platforms Side by Side](https://www.inquery.ai/post/ai-medical-chronology-platforms-comparison/) · [AI Medical Chronology Speed Benchmarks: Top Platforms Compared](https://www.inquery.ai/post/medical-chronology-speed-benchmarks-ai-platforms/) · [Casefleet vs Supio (2026)](https://www.casefleet.com/comparisons/supio-alternative) · [Supio vs EvenUp: Side-by-Side Comparison for Plaintiff Firms](https://www.proplaintiff.ai/post/supio-vs-evenup-side-by-side-comparison-for-plaintiff-firms-choosing-ai-demand-software) · [Supio vs EvenUp (2026): EvenUp Alternatives](https://www.supio.com/supio-vs-evenup) · [Supio vs Eve (2026): Eve Alternatives](https://www.supio.com/supio-vs-eve) · [Supio vs Parambil (2026): Parambil Alternatives](https://www.supio.com/supio-vs-parambil) · [7 AI Platforms for Legal Medical Chronologies: Features, Pricing, and Accuracy Compared](https://www.inquery.ai/post/ai-tools-legal-medical-chronology-comparison/) 04 ### What to confirm before you sign Supio publishes 5 of the 8 fields in the Content Hub rubric. Across all 318 vendors profiled in the Content Hub, the median is 5 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands. 1. What does a real 1,000-page file cost, all in? Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate. Indicative cost — 83% of all profiled vendors leave this unpublished[Ours: 10¢ a page, duplicates free](https://medrecords.ai/plans/self-service/?src=content-hub-supio) 2. What is the turnaround on a 1,000-page file, and is that a median or a best case? Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week. Typical turnaround — 76% of all profiled vendors leave this unpublished[Ours: same day on the self-service plan](https://medrecords.ai/plans/self-service/?src=content-hub-supio) 3. What formats does the deliverable come in, and do the citations survive export? Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file. Export formats — 92% of all profiled vendors leave this unpublished[Ours: DOCX or HTML, every citation stays a live link](https://medrecords.ai/product/hyperlinked-exports/?src=content-hub-supio) 4. Where do the records live, and who signs the BAA? Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks. Every vendor[Ours: HIPAA-eligible cloud under our own BAA](https://medrecords.ai/hipaa/?src=content-hub-supio) 5. Is my data used to train a model? Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors. Every vendor[Ours: never trains a model](https://medrecords.ai/security/?src=content-hub-supio) ### Key facts [](https://www.supio.com) | Segment | AI-native / Tech-enabled service, Legal (PI / Mass Tort), Mass Tort / Settlement / Lien | | --- | --- | | Website | https://www.supio.com | | Founded | 2021 | | HQ | Seattle, WA — exact street address Not published | | Headcount | 11–50 employees | | Ownership | Private, venture-backed. Crunchbase lists 2 rounds: a Series B led by Sapphire Ventures and a Series A; other named investor Mayfield Fund (5 total investors listed). Amounts/dates/valuation Not published (obfuscated on free Crunchbase view). Founders: Jerry Zhou (CEO), Kyle Lam (CTO). | | Pricing | Not published (not disclosed on public site) | | Certifications | SOC 2 Type II certified, HIPAA compliant, PHIPA compliant, GDPR compliant, states 24/7 monitoring with US, UK and and Canada data centers | | Not published | Turnaround | ### Sources - [Supio website](https://www.supio.com) - [Glassdoor (employee review) · 2026-06-22](https://www.glassdoor.co.in/Reviews/Employee-Review-Supio-E10144528-RVW104509429.htm) - [Independent review (AIAgentSquare) · 2026-07-03](https://aiagentsquare.com/agents/supio) - [Independent review (comparateur-ia) · 2026-04-04](https://comparateur-ia.com/en/ai-tools/supio) - [Supio – Pricing](https://www.supio.com/pricing) - [Thomson Reuters – Thomson Reuters and Supio partnership](https://legal.thomsonreuters.com/blog/thomson-reuters-and-supio-ai-partnership-improves-personal-injury-case-outcomes/) - [ProPlaintiff.ai – Supio Pricing Guide](https://www.proplaintiff.ai/post/supio-pricing-guide-what-personal-injury-law-firms-should-expect-to-pay) - [SuperInsight: Best AI Tools for Medical Chronology: 2026 Guide for Legal Professionals](https://www.superinsight.ai/blog/best-ai-tools-medical-chronology-2025-guide.html) - [Tavrn: The 8 Best Medical Chronology Software Tools for Lawyers (2026)](https://www.tavrn.ai/blog/medical-chronology-software) - [InQuery: Comparing the Top AI Medical Chronology and Record Retrieval Platforms Side by Side](https://www.inquery.ai/post/ai-medical-chronology-platforms-comparison/) - [InQuery: AI Medical Chronology Speed Benchmarks: Top Platforms Compared](https://www.inquery.ai/post/medical-chronology-speed-benchmarks-ai-platforms/) - [Casefleet: Casefleet vs Supio (2026)](https://www.casefleet.com/comparisons/supio-alternative) - [ProPlaintiff.ai: Supio vs EvenUp: Side-by-Side Comparison for Plaintiff Firms](https://www.proplaintiff.ai/post/supio-vs-evenup-side-by-side-comparison-for-plaintiff-firms-choosing-ai-demand-software) - [Supio: Supio vs EvenUp (2026): EvenUp Alternatives](https://www.supio.com/supio-vs-evenup) - [Supio: Supio vs Eve (2026): Eve Alternatives](https://www.supio.com/supio-vs-eve) - [Supio: Supio vs Parambil (2026): Parambil Alternatives](https://www.supio.com/supio-vs-parambil) - [InQuery: 7 AI Platforms for Legal Medical Chronologies: Features, Pricing, and Accuracy Compared](https://www.inquery.ai/post/ai-tools-legal-medical-chronology-comparison/) - [G2 reviews for Supio](https://www.g2.com/products/supio/reviews) Medrecords AI Every line cited back to its page. Send one real record set. We return a cited chronology you can check line by line, and a human decides what it means. [Test on a file](https://medrecords.ai/test-a-file/?src=content-hub-supio) [Book a demo](https://medrecords.ai/demo/?src=content-hub-supio) ### How Medrecords AI does this work Medrecords AI does this category of work as software. The record is sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means. [Solution — **Mass tort case review** — One criteria set applied across an entire docket, not a sample of it. Read more →](https://medrecords.ai/solutions/mass-tort-case-review/?src=content-hub-supio) [Product — **Mass tort batch processing** — The same extraction criteria run across every claimant file in a docket. Read more →](https://medrecords.ai/product/mass-tort-batch-processing/?src=content-hub-supio) [Solution — **Settlement claim review** — Matrix criteria applied file by file, with the citation behind each call. Read more →](https://medrecords.ai/solutions/settlement-claim-scoring/?src=content-hub-supio) Test it on a file you already have. Send one real record set. You get back a cited chronology and decide for yourself whether the read holds up — no obligation either way. [Test a file](https://medrecords.ai/test-a-file/?src=content-hub-supio) [Book a demo](https://medrecords.ai/demo/?src=content-hub-supio) ### Explore the Content Hub [ #### Software & platforms AI and case-management platforms across medical-record review. ](https://medrecords.ai/content-hub/software/) [ #### Service providers & BPOs IME, peer review, retrieval, and BPO providers. ](https://medrecords.ai/content-hub/services/) [ #### State programs Rules, AMA Guides edition, and MMI standards by state. ](https://medrecords.ai/content-hub/states/) [ #### Comparisons Head-to-head vendor and program comparisons. ](https://medrecords.ai/content-hub/compare/) [ #### Guides Editorial reference on report writing, MMI, and validity testing. ](https://medrecords.ai/content-hub/guides/) [ #### Conferences & events Workers' comp, claims, and IME conferences with editorial takes. ](https://medrecords.ai/content-hub/events/) [ #### Directories Link-out rosters of examiners, LNCs, and expert witnesses. ](https://medrecords.ai/content-hub/directory/) [ #### State matrix report All 10 verified state programs, side by side. ](https://medrecords.ai/content-hub/reports/ime-state-matrix-2026/) [ #### Content Hub home The full index of everything in the hub. ](https://medrecords.ai/content-hub/) Medrecords AI ### Minutes per file. Every line cited. 10¢ a page. Bring the hardest file from this page. Get a cited chronology and a report draft in minutes — every line traced to its source page, ready for your review and signature. - Minutes per file, not days - Every line cited to its source page - Flat 10¢/page, duplicates free — no license, no minimums - HIPAA-eligible · SOC 2 audit-ready [Test on a file](https://medrecords.ai/test-a-file/?src=content-hub-supio) [Book a demo](https://medrecords.ai/demo/) See how Medrecords AI compares with anything on this page — over a 30-minute call, side by side. Last verified: 2026-08-15