# Review a nursing home neglect case in Medrecords AI > How to run a nursing home neglect file in Medrecords AI, from setup and records to timelines and reports, and what the app will not do. Canonical page: https://medrecords.ai/help/case-types/nursing-home/ --- New — **Missing Records Detection:** flags every visit, provider, and date missing from the file. [See how →](https://medrecords.ai/product/missing-records-identification/) [Home](https://medrecords.ai/) ›[Help](https://medrecords.ai/help/) › — Review a nursing home neglect case in Medrecords AI MEDRECORDS AI HELP ## Review a nursing home neglect case in Medrecords AI To review a nursing home case in Medrecords AI, pick the Nursing Home Neglect case type and upload the facility, hospital and ambulance records. Confirm the facility, admission period and incident type. Then read the chronology, search the chart, and write a cited report. You draw the conclusions. The app sorts and cites the pages. Last checked 2026-10-24 — ·Written by Ahmed Jemaa **Help center contents26 articles** Start here - [Choose the right case type](https://medrecords.ai/help/tasks/choose-case-type/) - [Which files can you upload?](https://medrecords.ai/help/tasks/file-types-limits/) - [Confirm the case details, key date and focus](https://medrecords.ai/help/tasks/confirm-case/) - [Fix a failed upload or a stuck case](https://medrecords.ai/help/tasks/troubleshooting/) Work with the records - [Read the medical chronology](https://medrecords.ai/help/tasks/chronology/) - [Check any fact against its source page](https://medrecords.ai/help/tasks/verify-source/) - [Search your records with exact text or keywords](https://medrecords.ai/help/tasks/search/) - [Filter and group the documents index](https://medrecords.ai/help/tasks/documents-index/) - [Add flags, highlights and notes to records](https://medrecords.ai/help/tasks/annotations/) - [How duplicate pages are found and removed](https://medrecords.ai/help/tasks/deduplication/) - [Work through the missing records list](https://medrecords.ai/help/tasks/missing-records/) - [Add records to an existing case](https://medrecords.ai/help/tasks/add-records-later/) Write and share - [Edit the chronological narrative](https://medrecords.ai/help/tasks/narrative/) - [Create a report in Report Studio](https://medrecords.ai/help/tasks/report-studio/) - [Set up report templates](https://medrecords.ai/help/tasks/templates/) - [Export your work](https://medrecords.ai/help/tasks/export/) Account and trust - [Set your role](https://medrecords.ai/help/tasks/roles/) - [Is Medrecords AI HIPAA compliant, and who can see my cases?](https://medrecords.ai/help/tasks/security-hipaa/) - [How accurate is Medrecords AI, and what are its limits?](https://medrecords.ai/help/tasks/accuracy-limits/) - [Glossary of terms](https://medrecords.ai/help/glossary/) Case type playbooks - [Work a birth injury case](https://medrecords.ai/help/case-types/birth-injury/) - [Work a nursing home neglect case](https://medrecords.ai/help/case-types/nursing-home/) - [Work a VA disability case](https://medrecords.ai/help/case-types/va-disability/) - [Work a mass tort case](https://medrecords.ai/help/case-types/mass-tort/) - [Work a medical malpractice case](https://medrecords.ai/help/case-types/medical-malpractice/) - [Work a personal injury or car crash case](https://medrecords.ai/help/case-types/personal-injury/) [See every topic on the help center home](https://medrecords.ai/help/) ### What this case type does A nursing home file is long and repetitive. The same shift note can look almost the same for 90 days. The Nursing Home Neglect case type is set up for that kind of file. - The key date is called **Date of Admission** . There is no accident date. Each hospital transfer and return starts a new stay. - The confirm window asks for the **Facility** , the **Admission period** and the **Incident type** . - When you ask questions, the assistant reads the chart by care area. These are skin and wounds, nutrition and weight, mobility and falls, continence, supervision and medication. - It compares what the care plan promised with what the chart shows. Turning every 2 hours, weekly weights and skin checks are common examples. - Similar shift notes on different days are kept as separate days. They are not treated as copies. - The reports pre-selected for you are Record Review, Standard of Care Analysis and Damages Summary. ### What it does not do Be clear about the limits before you start. - It does not conclude that neglect happened. That is for you and your expert. - It does not cite F-tags or federal or state rules. - It has no special pressure injury, fall or staffing tool. You build those timelines yourself with search, filters and the chronology. - It does not pull staffing data (PBJ, the payroll-based staffing reports) or state inspection reports. It only reads what you upload. ### The playbook, step by step | Step | Article | | --- | --- | | 1 | Set up the case: facility, admission and incident type | | 2 | Which records to upload | | 3 | Check that the MDS, care plans and flowsheets are there | | 4 | Build pressure injury, fall and weight loss timelines | | 5 | Choose a report | | 6 | A worked example: a fictional pressure injury case | | 7 | Common questions | [](https://medrecords.ai/help/case-types/nursing-home/setup/) [](https://medrecords.ai/help/case-types/nursing-home/records/) [](https://medrecords.ai/help/case-types/nursing-home/missing/) [](https://medrecords.ai/help/case-types/nursing-home/analysis/) [](https://medrecords.ai/help/case-types/nursing-home/reports/) [](https://medrecords.ai/help/case-types/nursing-home/example/) [](https://medrecords.ai/help/case-types/nursing-home/faq/) ### A good order to work in 1. Collect the facility chart, hospital records and ambulance run sheets. 2. Create the case and upload them. 3. Confirm the case details with care. They lock after you confirm. 4. Check the missing records list and look for gaps in the flowsheets. 5. Build a timeline for each harm, such as a wound, a fall or weight loss. 6. Write the report and run the verification check. For the rules side of these cases, such as the MDS and the CMS-2567 inspection form, read our guide to [nursing home records, the MDS and the CMS-2567](https://medrecords.ai/guides/nursing-home-records-mds-cms-2567/). Medrecords AI organizes and cites the records. Its output is not a medical or legal opinion and does not replace your expert. ### Related help - [Choose the right case type in Medrecords AI](https://medrecords.ai/help/tasks/choose-case-type/) - [Confirm the case details, key date and focus](https://medrecords.ai/help/tasks/confirm-case/) - [Read the medical chronology](https://medrecords.ai/help/tasks/chronology/) - [How accurate is Medrecords AI?](https://medrecords.ai/help/tasks/accuracy-limits/) Facts checked against the Medrecords AI app code on 2026-10-24. ### Try it on a real file Upload a case and see the page count and cost before you confirm. [Book a demo](https://medrecords.ai/demo/)