# Review a personal injury case in Medrecords AI

> How to run a personal injury or motor vehicle case in Medrecords AI, from picking the case type to the damages summary and demand reports.

Canonical page: https://medrecords.ai/help/case-types/personal-injury/

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## Review a personal injury case in Medrecords AI

Medrecords AI has 2 case types for injury claims. Use Personal Injury for falls, premises cases and dog bites. Use Motor Vehicle Accident (MVA) for any crash. Both build a cited chronology, help you find prior injuries and breaks in care, and write damages and demand reports that you check before you send.

Last checked 2026-10-24 — ·Written by Ahmed Jemaa

**Help center contents26 articles**
Start here

- [Choose the right case type](https://medrecords.ai/help/tasks/choose-case-type/)
- [Which files can you upload?](https://medrecords.ai/help/tasks/file-types-limits/)
- [Confirm the case details, key date and focus](https://medrecords.ai/help/tasks/confirm-case/)
- [Fix a failed upload or a stuck case](https://medrecords.ai/help/tasks/troubleshooting/)

Work with the records

- [Read the medical chronology](https://medrecords.ai/help/tasks/chronology/)
- [Check any fact against its source page](https://medrecords.ai/help/tasks/verify-source/)
- [Search your records with exact text or keywords](https://medrecords.ai/help/tasks/search/)
- [Filter and group the documents index](https://medrecords.ai/help/tasks/documents-index/)
- [Add flags, highlights and notes to records](https://medrecords.ai/help/tasks/annotations/)
- [How duplicate pages are found and removed](https://medrecords.ai/help/tasks/deduplication/)
- [Work through the missing records list](https://medrecords.ai/help/tasks/missing-records/)
- [Add records to an existing case](https://medrecords.ai/help/tasks/add-records-later/)

Write and share

- [Edit the chronological narrative](https://medrecords.ai/help/tasks/narrative/)
- [Create a report in Report Studio](https://medrecords.ai/help/tasks/report-studio/)
- [Set up report templates](https://medrecords.ai/help/tasks/templates/)
- [Export your work](https://medrecords.ai/help/tasks/export/)

Account and trust

- [Set your role](https://medrecords.ai/help/tasks/roles/)
- [Is Medrecords AI HIPAA compliant, and who can see my cases?](https://medrecords.ai/help/tasks/security-hipaa/)
- [How accurate is Medrecords AI, and what are its limits?](https://medrecords.ai/help/tasks/accuracy-limits/)
- [Glossary of terms](https://medrecords.ai/help/glossary/)

Case type playbooks

- [Work a birth injury case](https://medrecords.ai/help/case-types/birth-injury/)
- [Work a nursing home neglect case](https://medrecords.ai/help/case-types/nursing-home/)
- [Work a VA disability case](https://medrecords.ai/help/case-types/va-disability/)
- [Work a mass tort case](https://medrecords.ai/help/case-types/mass-tort/)
- [Work a medical malpractice case](https://medrecords.ai/help/case-types/medical-malpractice/)
- [Work a personal injury or car crash case](https://medrecords.ai/help/case-types/personal-injury/)

[See every topic on the help center home](https://medrecords.ai/help/)

### What a personal injury file has to show

Most injury files turn on 3 questions. What happened? What did it cause? What was already there before? Medrecords AI sorts the records so you can answer each 1 with page cites.

On these case types, Q&A on the case is set up to look for:

- How the injury happened, as each record tells it
- What providers wrote about cause, both for and against a link
- Earlier treatment to the same body parts
- Breaks in treatment
- Work limits and lasting problems, as the records state them

It reports these facts. It never decides causation, fault, permanency or what a claim is worth. Those calls are yours or your expert's.

### The other 7 pages in this playbook

| Step | Page | What you do |
| --- | --- | --- |
| 1 | Set up the case, and when to pick MVA | Pick the type and check the crash details |
| 2 | Upload the right records and bills | Collect medical records, bills and prior records |
| 3 | Find gaps in treatment | Spot breaks in care and the reason given |
| 4 | Find prior injuries and check the mechanism | Compare before and after, and each account of the injury |
| 5 | Prepare a damages summary and demand narrative | Pick and check your reports |
| 6 | Work through a fictional rear-end crash | See the whole flow on 1 sample case |
| 7 | Personal injury questions | Liens, IME reports and defense review |

[](https://medrecords.ai/help/case-types/personal-injury/setup/) [](https://medrecords.ai/help/case-types/personal-injury/records/) [](https://medrecords.ai/help/case-types/personal-injury/missing/) [](https://medrecords.ai/help/case-types/personal-injury/analysis/) [](https://medrecords.ai/help/case-types/personal-injury/reports/) [](https://medrecords.ai/help/case-types/personal-injury/example/) [](https://medrecords.ai/help/case-types/personal-injury/faq/)

### A short route through a case

1. Create the case. Pick **Personal Injury** or **Motor Vehicle Accident (MVA)** .
2. Upload every record and bill for the claimant. Keep **Remove duplicate pages** on.
3. When the case says **Needs confirming** , check the key date, the body parts and the case details. You cannot edit them after you confirm.
4. Read the timeline around the date of injury. Click any entry to see its source page.
5. Work through the missing records list and look for breaks in care.
6. Create your reports in Report Studio and run the verification check.

### Reports you get by default

Both case types start with 3 reports ticked: Record Review, Causation Analysis and Damages Summary. You can untick any of them before you confirm. You can add others later, such as the Demand Package Narrative or the Pre-existing Condition Analysis. MVA cases also offer the MVA Demand Package and the Mechanism-of-Injury Consistency Analysis.

A new report costs 100 credits, and that includes 1 verification run. See [create a report in Report Studio](https://medrecords.ai/help/tasks/report-studio/).

### Where to read more

Our guide on [record summaries for demand letters](https://medrecords.ai/guides/ai-medical-record-summary-for-demand-letters/) covers what a demand needs from the records. The [bodily injury claims page](https://medrecords.ai/solutions/bodily-injury-claims/) shows how claims teams use the app.

Medrecords AI organizes and cites the records. Its output is not a medical or legal opinion and does not replace your expert.

### Related help

- [Set up a personal injury case, and when to pick MVA](https://medrecords.ai/help/case-types/personal-injury/setup/)
- [Choose the right case type](https://medrecords.ai/help/tasks/choose-case-type/)
- [Confirm the case details, key date and focus](https://medrecords.ai/help/tasks/confirm-case/)
- [Read the medical chronology](https://medrecords.ai/help/tasks/chronology/)

Facts checked against the Medrecords AI app code on 2026-10-24.

### Try it on a real file

Upload a case and see the page count and cost before you confirm.

[Book a demo](https://medrecords.ai/demo/)