# What do people ask about VA disability cases? > Short answers on VA disability cases in Medrecords AI: nexus wording, PACT Act exposure, effective dates, ratings, C-file sorting and who can use it. Canonical page: https://medrecords.ai/help/case-types/va-disability/faq/ --- New — **Missing Records Detection:** flags every visit, provider, and date missing from the file. [See how →](https://medrecords.ai/product/missing-records-identification/) [Home](https://medrecords.ai/) ›[Help](https://medrecords.ai/help/) ›[VA disability](https://medrecords.ai/help/case-types/va-disability/) › — What do people ask about VA disability cases? MEDRECORDS AI HELP ## What do people ask about VA disability cases? These are the questions people ask most about VA disability cases in Medrecords AI. In short, the app reads the C-file against the parts of a VA claim and cites every page. It quotes a doctor's wording exactly. It never decides service connection, gives no rating, and sets no deadline. Last checked 2026-10-24 — ·Written by Ahmed Jemaa **Help center contents26 articles** Start here - [Choose the right case type](https://medrecords.ai/help/tasks/choose-case-type/) - [Which files can you upload?](https://medrecords.ai/help/tasks/file-types-limits/) - [Confirm the case details, key date and focus](https://medrecords.ai/help/tasks/confirm-case/) - [Fix a failed upload or a stuck case](https://medrecords.ai/help/tasks/troubleshooting/) Work with the records - [Read the medical chronology](https://medrecords.ai/help/tasks/chronology/) - [Check any fact against its source page](https://medrecords.ai/help/tasks/verify-source/) - [Search your records with exact text or keywords](https://medrecords.ai/help/tasks/search/) - [Filter and group the documents index](https://medrecords.ai/help/tasks/documents-index/) - [Add flags, highlights and notes to records](https://medrecords.ai/help/tasks/annotations/) - [How duplicate pages are found and removed](https://medrecords.ai/help/tasks/deduplication/) - [Work through the missing records list](https://medrecords.ai/help/tasks/missing-records/) - [Add records to an existing case](https://medrecords.ai/help/tasks/add-records-later/) Write and share - [Edit the chronological narrative](https://medrecords.ai/help/tasks/narrative/) - [Create a report in Report Studio](https://medrecords.ai/help/tasks/report-studio/) - [Set up report templates](https://medrecords.ai/help/tasks/templates/) - [Export your work](https://medrecords.ai/help/tasks/export/) Account and trust - [Set your role](https://medrecords.ai/help/tasks/roles/) - [Is Medrecords AI HIPAA compliant, and who can see my cases?](https://medrecords.ai/help/tasks/security-hipaa/) - [How accurate is Medrecords AI, and what are its limits?](https://medrecords.ai/help/tasks/accuracy-limits/) - [Glossary of terms](https://medrecords.ai/help/glossary/) Case type playbooks - [Work a birth injury case](https://medrecords.ai/help/case-types/birth-injury/) - [Work a nursing home neglect case](https://medrecords.ai/help/case-types/nursing-home/) - [Work a VA disability case](https://medrecords.ai/help/case-types/va-disability/) - [Work a mass tort case](https://medrecords.ai/help/case-types/mass-tort/) - [Work a medical malpractice case](https://medrecords.ai/help/case-types/medical-malpractice/) - [Work a personal injury or car crash case](https://medrecords.ai/help/case-types/personal-injury/) [See every topic on the help center home](https://medrecords.ai/help/) ### Does Medrecords AI decide service connection? No. It reads the records against 3 parts: a current diagnosis, an event in service, and a doctor's link between them. It shows what the records say on each part, with citations. Whether service connection is met is the VA's finding. ### Can it tell me the rating percentage? No. The app does not give ratings or guess what the VA will award. The Veteran Disability Record Review has a section called Prior Rating History. It reports what the file says about past ratings, nothing more. ### How does it handle "at least as likely as not"? It quotes the doctor's words exactly. It does not turn "possibly related" into "at least as likely as not", or the other way round. To find every opinion, search with **Keywords** and put the phrase in quotes. See [track each claimed condition](https://medrecords.ai/help/case-types/va-disability/analysis/). ### Does it know which conditions are presumptive under the PACT Act? No. The app holds no list of presumptive conditions and does not check whether a veteran qualifies. You can pick **Presumptive** as the theory at setup. Then search the records for the place or substance of the exposure. The Record Review has an Exposure Evidence section that reports what the file says. ### Can it work out an effective date? No. It does not work out dates of entitlement. You can find the dates in the file yourself. Search for "intent to file", "claim" and "rating decision". Set **Chronology Type** to "Medical-Legal" so legal records stay in the list. Then read the dates in the timeline. See [search your records](https://medrecords.ai/help/tasks/search/). ### Will it sort my C-file into STRs, exams and decisions? Not on its own. There is no button for that. Use the date filters, the **Facility** and **Provider** filters, and keyword search to find each kind of record. Then flag them. See [upload a C-file and find each kind of record](https://medrecords.ai/help/case-types/va-disability/records/). ### Can it find missing service treatment records? Partly. The missing records list shows records that other records mention but that are not in the file. It cannot know about care nothing in the file mentions. For years with no records, use the date filters and the timeline. See [find missing service records and gaps](https://medrecords.ai/help/case-types/va-disability/missing/). ### Can my whole team work on 1 case? Not today. Cases are private to the person who created them. Each person needs their own account. Never share a login. The owner can export the chronology and reports for the team. See [export your work](https://medrecords.ai/help/tasks/export/). ### Is it HIPAA compliant? Yes. Medrecords AI is HIPAA compliant and SOC 2. See [security and HIPAA](https://medrecords.ai/help/tasks/security-hipaa/). ### Who is it for? It is for the people who prepare VA claims and the staff who help them. Read more about [support for VA-accredited representatives](https://medrecords.ai/solutions/va-accredited-representatives/). Only VA-accredited attorneys, agents and Veterans Service Organizations may help prepare and present VA claims for a fee. Medrecords AI is a records tool for them and their staff. Medrecords AI organizes and cites the records. Its output is not a medical or legal opinion and does not replace your expert. ### Related help - [Review a VA disability claim in Medrecords AI](https://medrecords.ai/help/case-types/va-disability/) - [Which reports fit a VA disability claim?](https://medrecords.ai/help/case-types/va-disability/reports/) - [How accurate is Medrecords AI?](https://medrecords.ai/help/tasks/accuracy-limits/) - [Understand the words used in Medrecords AI](https://medrecords.ai/help/glossary/) Facts checked against the Medrecords AI app code on 2026-10-24. ### Try it on a real file Upload a case and see the page count and cost before you confirm. [Book a demo](https://medrecords.ai/demo/)