# How accurate is Medrecords AI, and what are its limits? > How Medrecords AI ties every fact to a source page, which checks it runs on answers and reports, and what it does not do. Canonical page: https://medrecords.ai/help/tasks/accuracy-limits/ --- New — **Missing Records Detection:** flags every visit, provider, and date missing from the file. [See how →](https://medrecords.ai/product/missing-records-identification/) [Home](https://medrecords.ai/) ›[Help](https://medrecords.ai/help/) › — How accurate is Medrecords AI, and what are its limits? MEDRECORDS AI HELP ## How accurate is Medrecords AI, and what are its limits? Medrecords AI ties every fact it gives you to a page in your records, so you can check it in 1 click. It also checks its own answers and reports against those pages. It can still misread a poor scan or handwriting. It makes no clinical or legal judgments. Treat it as a cited first draft that you check. Last checked 2026-10-24 — ·Written by Ahmed Jemaa **Help center contents26 articles** Start here - [Choose the right case type](https://medrecords.ai/help/tasks/choose-case-type/) - [Which files can you upload?](https://medrecords.ai/help/tasks/file-types-limits/) - [Confirm the case details, key date and focus](https://medrecords.ai/help/tasks/confirm-case/) - [Fix a failed upload or a stuck case](https://medrecords.ai/help/tasks/troubleshooting/) Work with the records - [Read the medical chronology](https://medrecords.ai/help/tasks/chronology/) - [Check any fact against its source page](https://medrecords.ai/help/tasks/verify-source/) - [Search your records with exact text or keywords](https://medrecords.ai/help/tasks/search/) - [Filter and group the documents index](https://medrecords.ai/help/tasks/documents-index/) - [Add flags, highlights and notes to records](https://medrecords.ai/help/tasks/annotations/) - [How duplicate pages are found and removed](https://medrecords.ai/help/tasks/deduplication/) - [Work through the missing records list](https://medrecords.ai/help/tasks/missing-records/) - [Add records to an existing case](https://medrecords.ai/help/tasks/add-records-later/) Write and share - [Edit the chronological narrative](https://medrecords.ai/help/tasks/narrative/) - [Create a report in Report Studio](https://medrecords.ai/help/tasks/report-studio/) - [Set up report templates](https://medrecords.ai/help/tasks/templates/) - [Export your work](https://medrecords.ai/help/tasks/export/) Account and trust - [Set your role](https://medrecords.ai/help/tasks/roles/) - [Is Medrecords AI HIPAA compliant, and who can see my cases?](https://medrecords.ai/help/tasks/security-hipaa/) - [How accurate is Medrecords AI, and what are its limits?](https://medrecords.ai/help/tasks/accuracy-limits/) - [Glossary of terms](https://medrecords.ai/help/glossary/) Case type playbooks - [Work a birth injury case](https://medrecords.ai/help/case-types/birth-injury/) - [Work a nursing home neglect case](https://medrecords.ai/help/case-types/nursing-home/) - [Work a VA disability case](https://medrecords.ai/help/case-types/va-disability/) - [Work a mass tort case](https://medrecords.ai/help/case-types/mass-tort/) - [Work a medical malpractice case](https://medrecords.ai/help/case-types/medical-malpractice/) - [Work a personal injury or car crash case](https://medrecords.ai/help/case-types/personal-injury/) [See every topic on the help center home](https://medrecords.ai/help/) ### Every fact has a source - **Chronology events.** Each event is read from a page. Click the event and the page opens with the quoted sentence highlighted. - **Record details.** The verbatim abstract shows the exact words from the record. - **Q&A answers.** Each answer carries numbered citations. The cited text shows under the answer. - **Narrative.** Each sentence carries a numbered citation. - **Reports.** Claims cite the records they come from. See [check any fact against its source page](https://medrecords.ai/help/tasks/verify-source/). ### Checks the app runs for you | Where | What is checked | | --- | --- | | Q&A answers | Each sentence is checked against the cited pages before you see it. False statements and made-up details, such as a wrong dose or date, are corrected | | Reports | Run Verification and Cross-Examination checks each claim. Results show as Contradicted, Unsupported, Not checked and Supported. It also lists likely lines of attack, rated High, Medium and Low | The first verification run comes with each full report. A later run costs 50 credits. With **Auto-refine report** switched on, the run fixes unsupported claims by changing the report text. It is on by default. Turn it off in the report editor if you want to make every change yourself. ### Where mistakes are most likely - **Handwriting.** Doctors' notes and forms filled in by hand are the hardest to read. - **Poor scans.** Faint, blurry or crooked pages give weaker text. - **Dates.** A date on a fax header can differ from the visit date. - **Images.** DICOM imaging files are stored and you can view them, but the app does not read them. They show "Not read". We do not publish an accuracy percentage. Results depend on the quality of your records. Check the facts you plan to rely on. ### What Medrecords AI does not do - It does not make clinical or legal judgments. It states what the records say, with citations. Conclusions on negligence, causation or capacity are yours or your expert's. - It does not vouch for the records. If a record is wrong, the summary of it will be wrong too. - It does not fetch missing records. It lists records that other records mention. See [the missing records list](https://medrecords.ai/help/tasks/missing-records/). - It does not read TIFF, GIF or HEIC files. Save them as PDF or JPG first. - It does not let you edit details after you confirm. Make fixes while the case says "Needs confirming". ### How to work with it 1. Confirm the case focus and key date carefully. See [confirm the case details](https://medrecords.ai/help/tasks/confirm-case/). 2. Read the chronology around the key date first. 3. Click through to the source for every fact you will quote. 4. Run verification on reports before you send them. ### Related help - [Check any fact against its source page](https://medrecords.ai/help/tasks/verify-source/) - [Confirm the case details, key date and focus](https://medrecords.ai/help/tasks/confirm-case/) - [Is Medrecords AI HIPAA compliant?](https://medrecords.ai/help/tasks/security-hipaa/) - Read our guide on [a verified chronology from scanned records](https://medrecords.ai/guides/verified-medical-chronology-from-scanned-records/). Facts checked against the Medrecords AI app code on 2026-10-24. ### Try it on a real file Upload a case and see the page count and cost before you confirm. [Book a demo](https://medrecords.ai/demo/)