# How do I ask questions about a case in Medrecords AI? > How to use the Q&A pane in Medrecords AI: ask questions of the records, pick a mode, check the citations and add answers to a report. Canonical page: https://medrecords.ai/help/tasks/qa/ --- New — **Missing Records Detection:** flags every visit, provider, and date missing from the file. [See how →](https://medrecords.ai/product/missing-records-identification/) [Home](https://medrecords.ai/) ›[Help](https://medrecords.ai/help/) › — How do I ask questions about a case in Medrecords AI? MEDRECORDS AI HELP ## How do I ask questions about a case in Medrecords AI? The Q&A pane in Medrecords AI lets you ask plain questions of a case's records. Each answer cites the pages it comes from, so you can check every fact. You pick a mode for the kind of answer you want. You can add good answers straight into a report. 1 mode can also cite published studies. Last checked 2026-10-24 — ·Written by Ahmed Jemaa **Help center contents31 articles** Start here - [Run your first case](https://medrecords.ai/help/tasks/getting-started/) - [Choose the right case type](https://medrecords.ai/help/tasks/choose-case-type/) - [Which files can you upload?](https://medrecords.ai/help/tasks/file-types-limits/) - [Confirm the case details, key date and focus](https://medrecords.ai/help/tasks/confirm-case/) - [What happens during processing](https://medrecords.ai/help/tasks/processing/) - [Fix a failed upload or a stuck case](https://medrecords.ai/help/tasks/troubleshooting/) Work with the records - [Read the medical chronology](https://medrecords.ai/help/tasks/chronology/) - [Check any fact against its source page](https://medrecords.ai/help/tasks/verify-source/) - [Search your records with exact text or keywords](https://medrecords.ai/help/tasks/search/) - [Filter and group the documents index](https://medrecords.ai/help/tasks/documents-index/) - [Add flags, highlights and notes to records](https://medrecords.ai/help/tasks/annotations/) - [How duplicate pages are found and removed](https://medrecords.ai/help/tasks/deduplication/) - [Work through the missing records list](https://medrecords.ai/help/tasks/missing-records/) - [Add records to an existing case](https://medrecords.ai/help/tasks/add-records-later/) - [Ask questions about a case with Q&A](https://medrecords.ai/help/tasks/qa/) Write and share - [Edit the chronological narrative](https://medrecords.ai/help/tasks/narrative/) - [Create a report in Report Studio](https://medrecords.ai/help/tasks/report-studio/) - [Set up report templates](https://medrecords.ai/help/tasks/templates/) - [Export your work](https://medrecords.ai/help/tasks/export/) Account and trust - [Set your role](https://medrecords.ai/help/tasks/roles/) - [How credits and billing work](https://medrecords.ai/help/tasks/credits-billing/) - [Can I share a case with my team?](https://medrecords.ai/help/tasks/team-sharing/) - [Is Medrecords AI HIPAA compliant, and who can see my cases?](https://medrecords.ai/help/tasks/security-hipaa/) - [How accurate is Medrecords AI, and what are its limits?](https://medrecords.ai/help/tasks/accuracy-limits/) - [Glossary of terms](https://medrecords.ai/help/glossary/) Case type playbooks - [Work a birth injury case](https://medrecords.ai/help/case-types/birth-injury/) - [Work a nursing home neglect case](https://medrecords.ai/help/case-types/nursing-home/) - [Work a VA disability case](https://medrecords.ai/help/case-types/va-disability/) - [Work a mass tort case](https://medrecords.ai/help/case-types/mass-tort/) - [Work a medical malpractice case](https://medrecords.ai/help/case-types/medical-malpractice/) - [Work a personal injury or car crash case](https://medrecords.ai/help/case-types/personal-injury/) [See every topic on the help center home](https://medrecords.ai/help/) ### Open Q&A 1. Open the case. 2. Open the **Q&A** pane. 3. Type your question in the box that says "Ask about this case". 4. Press Enter to send. Press Shift and Enter for a new line. You can also speak your question with the voice button. The **Ask a question** button in the top bar is different. It is the help chat for using the app, not for your case. ### Pick a mode Press the mode button under the box. Each mode suits a different kind of question. | Mode | What it does | Good for | | --- | --- | --- | | Clinical Synthesis | Reads the full record and forms a clinical answer, with a citation for every claim. It can also look up published studies on PubMed and cite them beside the record | Causation, aggravation, "what does this add up to?" | | Evidence-Based Extraction | Finds the facts that answer your question and cites each one. States findings, not opinions | "Is there evidence of a prior shoulder injury?" | | Extractive Mode | Gives the record's exact words only. Nothing added or summed up | "List every medication given in January 2024" | Only Clinical Synthesis looks outside the case records. The other 2 modes use this case's records only. Turn on **Concise** for a short, direct answer instead of a full write-up. ### Check the answer Each answer has numbered citations. The cited text shows under the answer. Click a citation to open the page. Before you see an answer, each sentence is checked against the pages it cites. False statements and made-up details, such as a wrong dose or date, are corrected. Still check any fact you plan to quote. See [check any fact against its source page](https://medrecords.ai/help/tasks/verify-source/). ### Ask good questions - **Ask about 1 thing at a time.** "When was the first MRI of the left knee?" works better than a long list. - **Name the time.** "Before March 3, 2024" or "in the 6 months after the fall". - **Ask for dates and pages.** "List each fall, with the date and the page." - **Ask for exact words** when wording matters. Use Extractive Mode. ### Keep and reuse answers | Action | How | | --- | --- | | Copy an answer | Press the copy button on the answer | | Add 1 answer to a report | Press the add-to-report button on the answer, then pick the report | | Add several answers | Tick each answer, or press Select all, then press Add to report | | Start a fresh chat | Press New chat | Past chats stay in the chat list, so you can go back to them. ### What Q&A will not do - It does not give legal advice or decide the case. - It does not read records you have excluded. Excluded records are hidden from Q&A. - It does not read DICOM images. ### Related help - [Check any fact against its source page](https://medrecords.ai/help/tasks/verify-source/) - [Create a report in Report Studio](https://medrecords.ai/help/tasks/report-studio/) - [How accurate is Medrecords AI, and what are its limits?](https://medrecords.ai/help/tasks/accuracy-limits/) - Read more about [Q&A on your records](https://medrecords.ai/product/qa/) and [reasoning modes](https://medrecords.ai/product/reasoning-modes/). Facts checked against the Medrecords AI app code on 2026-10-24. ### Try it on a real file Upload a case and see the page count and cost before you confirm. [Book a demo](https://medrecords.ai/demo/)