# American Retrieval Company — Profile & Review | Medrecords AI

> American Retrieval Company is a medical record retrieval / roi, insurance underwriting & payer chart review, long-tail / boutique operating in the medical-record review and IME ecosystem. Medical record retrieval for law firms and insurance companies; HIPAA-compliant portal for secure document storage/access || APS and claims medical record retrieval (digital), OCR-searchable records, provider communication management via "R

Canonical page: https://medrecords.ai/ime-hub/services/american-retrieval-company/

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## What it does

Medical record retrieval for law firms and insurance companies; HIPAA-compliant portal for secure document storage/access || APS and claims medical record retrieval (digital), OCR-searchable records, provider communication management via "RecordsHub" portal || Medical record retrieval; RecordsHub HIPAA-compliant digital delivery portal; Authorization/subpoena support; Sworn certifications/affidavits; Bates stamping; Keyword search

## Evaluation criteria

| Criteria | Detail |
|---|---|
| Processing model | Human-managed retrieval + copy-service integrations |
| Human QA | None disclosed |
| Typical turnaround | Average turnaround approximately 15 days |
| Pricing model | Flat/upfront fee with no-fee guarantee on failures |
| Indicative cost | Not published |
| Export formats | Not published |
| Best for | Law firms and insurers wanting predictable retrieval costs |
| Customer satisfaction | No public reviews found |

## Profile notes

**Who it serves:** Law firms (litigation), insurance companies || Insurance claims, underwriting, and policyholder-services departments; also legal record retrieval || Mass torts; Personal injury; Workers' compensation; Social Security/disability; Insurance defense; Clinical research

**Claims & platform notes:** HIPAA-compliant client portal || RecordsHub (secure client portal); OCR annotation tooling || RecordsHub portal

**Review summary:** Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

**Competitive coverage:** [Top 10 Record Retrieval Companies in North America](https://www.wisedocs.ai/blogs/top-10-record-retrieval-companies-in-north-america) · [Comparing the Top 10 Medical Record Providers](https://www.recordsontime.com/comparing-the-top-10-medical-record-retrieval-companies/) · [7 Best Yocierge Alternatives](https://www.getcodeshealth.com/blogs/yocierge-alternatives) · [Best Medical Record Retrieval Software Solutions for Case Managers in 2026](https://www.getcodeshealth.com/blogs/software-solutions-case-managers) · [Top Medical Record Retrieval Companies of 2026](https://www.recordsontime.com/top-medical-record-retrieval-companies-2026/)

## Key facts

- **Segment:** Medical Record Retrieval / ROI, Insurance Underwriting & Payer Chart Review, Long-tail / Boutique
- **Website:** [https://americanretrieval.com](https://americanretrieval.com)
- **Founded:** 1993
- **HQ:** Not published
- **Headcount:** Not published
- **Ownership:** Acquired by U.S. Legal Support (deal announced January 16, 2025); founder Gregory Simon
- **Pricing:** Described only qualitatively as "transparent," "cost-effective," "scale with volume" — no published rates
- **Turnaround:** Average ~15-day turnaround (per third-party comparison, Tavrn blog -- not independently confirmed on company site)
- **Certifications:** HIPAA-compliant operations claimed

## Sources

- [Source](https://www.uslegalsupport.com/press/u-s-legal-support-acquires-american-retrieval-expanding-nationwide-medical-record-retrieval-capabilities-with-unmatched-support-and-seamless-automated-solutions/)
- [American Retrieval Company website](https://americanretrieval.com)
- [American Retrieval - What Makes ARC Excellent](https://americanretrieval.com/blog/what-makes-american-retrieval-an-excellent-record-retrieval-service/)
- [American Retrieval - Retrieval Service Costs](https://americanretrieval.com/blog/how-much-do-medical-record-retrieval-services-cost/)
- [Wisedocs: Top 10 Record Retrieval Companies in North America](https://www.wisedocs.ai/blogs/top-10-record-retrieval-companies-in-north-america)
- [Records On Time: Comparing the Top 10 Medical Record Providers](https://www.recordsontime.com/comparing-the-top-10-medical-record-retrieval-companies/)
- [Codes Health: 7 Best Yocierge Alternatives](https://www.getcodeshealth.com/blogs/yocierge-alternatives)
- [Codes Health: Best Medical Record Retrieval Software Solutions for Case Managers in 2026](https://www.getcodeshealth.com/blogs/software-solutions-case-managers)
- [Records On Time: Top Medical Record Retrieval Companies of 2026](https://www.recordsontime.com/top-medical-record-retrieval-companies-2026/)

Last verified: 2026-08-15