# ChartRequest — Profile & Review | Medrecords AI

> ChartRequest is a medical record retrieval / roi operating in the medical-record review and IME ecosystem. Release of information SaaS platform; tiered offerings: ChartRequest Complete (flat-fee managed service), ChartRequest Select (flexible billing), ChartRequest Pro (self-service, revenue share)

Canonical page: https://medrecords.ai/ime-hub/services/chartrequest/

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## What it does

Release of information SaaS platform; tiered offerings: ChartRequest Complete (flat-fee managed service), ChartRequest Select (flexible billing), ChartRequest Pro (self-service, revenue share)

## Evaluation criteria

| Criteria | Detail |
|---|---|
| Processing model | Automated software platform (algorithmic pricing engine) |
| Human QA | None disclosed |
| Typical turnaround | Not published |
| Pricing model | Statute-based algorithmic per-request fees |
| Indicative cost | $4.99–$2,000/Month by tier (per third-party listing) |
| Export formats | Not published |
| Best for | PHI/medical record request automation for law firms & providers |
| Customer satisfaction | 4.7/5 on Capterra (3 reviews); not enough reviews on G2 to provide a rating |

## Profile notes

**Who it serves:** Law firms, insurance carriers (health and life insurance record retrieval), healthcare providers

**Claims & platform notes:** ChartRequest SaaS platform for automated ROI billing/compliance

**Review summary:** Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

**Competitive coverage:** [Top 10 Record Retrieval Companies in North America](https://www.wisedocs.ai/blogs/top-10-record-retrieval-companies-in-north-america) · [Top Release of Information Companies](https://www.chartrequest.com/articles/top-release-of-information-companies) · [Best Medical Record Retrieval Software Solutions for PI Law Firms in 2026](https://www.getcodeshealth.com/blogs/software-solutions-personal-injury-law-firms) · [Best ChartRequest Alternatives](https://www.getcodeshealth.com/blogs/best-chartrequest-alternatives) · [Best Medical Record Retrieval Software Solutions for Case Managers in 2026](https://www.getcodeshealth.com/blogs/software-solutions-case-managers) · [Medchart Alternatives](https://www.getcodeshealth.com/blogs/medchart-alternatives)

## Key facts

- **Segment:** Medical Record Retrieval / ROI
- **Website:** [https://www.chartrequest.com](https://www.chartrequest.com)
- **Founded:** 2012 (Atlanta, GA)
- **HQ:** One Glenlake Pkwy, Suite 650, Atlanta, GA 30328
- **Headcount:** Not published
- **Ownership:** Private, appears independently owned
- **Pricing:** Publishes a 'complex algorithm' pricing model compliant with state/federal fee statutes; three product tiers (Complete/Select/Pro) with differing fee structures; exact per-page rates not published on researched pages -- offers a 'Pricing Review' dispute process
- **Turnaround:** Not published
- **Certifications:** Not published

## Sources

- [Source](https://chartrequest.com/pricing-review/)
- [ChartRequest website](https://www.chartrequest.com)
- [ChartRequest – Requestors](https://www.chartrequest.com/requestors)
- [ChartRequest – Pricing Review](https://www.chartrequest.com/support/pricing-review)
- [Capterra – ChartRequest](https://capterra.com/p/255221/ChartRequest/)
- [SoftwareFinder – ChartRequest pricing](https://softwarefinder.com/emr-software/chartrequest)
- [G2 – ChartRequest seller page](https://www.g2.com/sellers/chartrequest)
- [Wisedocs: Top 10 Record Retrieval Companies in North America](https://www.wisedocs.ai/blogs/top-10-record-retrieval-companies-in-north-america)
- [ChartRequest: Top Release of Information Companies](https://www.chartrequest.com/articles/top-release-of-information-companies)
- [Codes Health: Best Medical Record Retrieval Software Solutions for PI Law Firms in 2026](https://www.getcodeshealth.com/blogs/software-solutions-personal-injury-law-firms)
- [Codes Health: Best ChartRequest Alternatives](https://www.getcodeshealth.com/blogs/best-chartrequest-alternatives)
- [Codes Health: Best Medical Record Retrieval Software Solutions for Case Managers in 2026](https://www.getcodeshealth.com/blogs/software-solutions-case-managers)
- [Codes Health: Medchart Alternatives](https://www.getcodeshealth.com/blogs/medchart-alternatives)

Last verified: 2026-08-15