# Flatworld Solutions — Profile & Review | Medrecords AI

> Flatworld Solutions is a india-delivery bpo / lpo operating in the medical-record review and IME ecosystem. Chronological summaries, narrative reports, specialized formats for litigation or underwriting, medical record indexing, reorganization, patient billing summaries, AI-assisted analysis with clinical validation

Canonical page: https://medrecords.ai/ime-hub/services/flatworld-solutions/

---
## What it does

Chronological summaries, narrative reports, specialized formats for litigation or underwriting, medical record indexing, reorganization, patient billing summaries, AI-assisted analysis with clinical validation

## Evaluation criteria

| Criteria | Detail |
|---|---|
| Processing model | Outsourced Human Team (offshore) |
| Human QA | Not published |
| Typical turnaround | Not published |
| Pricing model | FTE / Transaction-based / Volume Discount |
| Indicative cost | Not published |
| Export formats | Not published |
| Best for | Medical Billing, Coding & Healthcare Back-Office BPO |
| Customer satisfaction | A+ rating on BBB profile; not a BBB-accredited business. No G2/Capterra/Trustpilot reviews located. |

## Profile notes

**Who it serves:** Personal injury and malpractice litigation, workers' compensation claims, insurance underwriting and disability claims, SSDI applications

**Claims & platform notes:** AI-assisted analysis with clinical validation (unnamed platform) Case studies reference a medical billing company and a US-based pharmaceutical provider; no named litigation clients

**Review summary:** Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

**Competitive coverage:** [Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

## Key facts

- **Segment:** India-delivery BPO / LPO
- **Website:** [https://www.flatworldsolutions.com/](https://www.flatworldsolutions.com/)
- **Founded:** Not published (Flatworld Solutions group founded ~2002 per general industry knowledge; not confirmed on this page)
- **HQ:** 116 Village Blvd, Suite 200, Princeton, NJ 08540, USA (US registered HQ)
- **Headcount:** Not published
- **Ownership:** Privately held, part of the larger Flatworld Solutions group (sister companies include Outsource2india)
- **Pricing:** Starting at $6/hour for medical record summary services
- **Turnaround:** Not specifically quantified; described as 'faster' processing
- **Certifications:** ISO/IEC 27001:2022, HIPAA-compliant, SOC 2 Type II (Security, Availability, Confidentiality)

## Sources

- [Source](https://www.flatworldsolutions.com/healthcare/medical-record-summary-services.php)
- [Flatworld Solutions website](https://www.flatworldsolutions.com/)
- [Flatworld Solutions healthcare services page](https://www.flatworldsolutions.com/healthcare/)
- [BBB search: Flatworld Solutions](https://www.bbb.org/search?find_country=USA&find_text=Flatworld%20Solutions)
- [IntelligentHQ: Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

Last verified: 2026-08-15