# Gallagher Bassett — Profile & Review | Medrecords AI

> Gallagher Bassett is a ime / peer review / ur / bill review operating in the medical-record review and IME ecosystem. claims management (workers comp, auto liability, general liability, property, specialty liability); GBCARE medical management platform; risk control/loss control

Canonical page: https://medrecords.ai/ime-hub/services/gallagher-bassett/

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## What it does

claims management (workers comp, auto liability, general liability, property, specialty liability); GBCARE medical management platform; risk control/loss control

## Evaluation criteria

| Criteria | Detail |
|---|---|
| Processing model | Human Claims/Case Management (TPA) |
| Human QA | Included |
| Typical turnaround | Not published |
| Pricing model | Not published |
| Indicative cost | Not published |
| Export formats | Not published |
| Best for | Workers' Comp & Liability Claims / IME Coordination |
| Customer satisfaction | A+ BBB rating (accredited since 2021); PissedConsumer reviews report widespread claims-handling complaints |

## Profile notes

**Who it serves:** workers comp; auto/liability; general/property/specialty liability

**Claims & platform notes:** GBCARE (medical management platform); Luminos RMIS; GBGO Handles $9B+ in claims annually (self-reported)

**Review summary:** Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

**Competitive coverage:** [Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

## Key facts

- **Segment:** IME / Peer Review / UR / Bill Review
- **Website:** [https://www.gallagherbassett.com](https://www.gallagherbassett.com)
- **Founded:** Not published this pass
- **HQ:** Not published this pass (widely reported as Rolling Meadows/Itasca, IL in third-party sources — not independently confirmed this pass)
- **Headcount:** Not published this pass
- **Ownership:** Subsidiary of Arthur J. Gallagher & Co. (publicly traded, NYSE: AJG)
- **Pricing:** Not published
- **Turnaround:** Not published
- **Certifications:** Not published this pass

## Sources

- [Source](https://www.gallagherbassett.com/solutions/claims-management/workers-compensation/)
- [Gallagher Bassett website](https://www.gallagherbassett.com)
- [BBB - Gallagher Bassett Services profile](https://www.bbb.org/us/fl/boca-raton/profile/insurance-adjuster/gallagher-bassett-services-inc-0633-90115886)
- [Gallagher Bassett reviews - PissedConsumer](https://gallagher-bassett.pissedconsumer.com/review.html)
- [IntelligentHQ: Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

Last verified: 2026-08-15