# Genpact (Healthcare) — Profile & Review | Medrecords AI

> Genpact (Healthcare) is a him / rcm outsourcer & lpo at scale operating in the medical-record review and IME ecosystem. Clinical documentation & coding support (diagnosis/procedure code assignment feedback), medical record analytics via 'Claim Analytics and Recovery Engine', denial prediction (aiPlay), revenue cycle management

Canonical page: https://medrecords.ai/ime-hub/services/genpact-healthcare/

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## What it does

Clinical documentation & coding support (diagnosis/procedure code assignment feedback), medical record analytics via 'Claim Analytics and Recovery Engine', denial prediction (aiPlay), revenue cycle management

## Evaluation criteria

| Criteria | Detail |
|---|---|
| Processing model | AI + Human Workflow Automation |
| Human QA | Included |
| Typical turnaround | Not published |
| Pricing model | Not published |
| Indicative cost | Not published |
| Export formats | Not published |
| Best for | Large Health Systems - RCM & Documentation |
| Customer satisfaction | No public reviews found |

## Profile notes

**Who it serves:** Hospital systems, healthcare providers, payer organizations, pharmacy entities

**Claims & platform notes:** aiPlay (denial prediction AI) Not published (case study references 'two major hospitals in California' as example clients)

**Review summary:** Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

**Competitive coverage:** [Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

## Key facts

- **Segment:** HIM / RCM Outsourcer & LPO at scale
- **Website:** [https://www.genpact.com](https://www.genpact.com)
- **Founded:** 1997
- **HQ:** New York City, New York (exact street address not confirmed this session)
- **Headcount:** 125,000+ people (company-wide)
- **Ownership:** Publicly traded, NYSE: G
- **Pricing:** Not published
- **Turnaround:** Not published
- **Certifications:** Not published this session

## Sources

- [Source](https://en.wikipedia.org/wiki/Genpact)
- [Genpact (Healthcare) website](https://www.genpact.com)
- [Genpact Healthcare Solutions](https://www.genpact.com/solutions/healthcare-solutions)
- [Genpact - Using AI to reduce cost to collect](https://genpact.com/solutions/using-ai-to-reduce-the-cost-to-collect-in-the-healthcare-sector)
- [IntelligentHQ: Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

Last verified: 2026-08-15