# ISTA Solutions — Profile & Review | Medrecords AI

> ISTA Solutions is a offshore (non-india): ph / latam / other operating in the medical-record review and IME ecosystem. Healthcare staffing and recruitment; back-office data processing; customer-facing support; HR/IT support; operational excellence consulting; self-described as strategic outsourcing partner for the healthcare industry

Canonical page: https://medrecords.ai/ime-hub/services/ista-solutions/

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## What it does

Healthcare staffing and recruitment; back-office data processing; customer-facing support; HR/IT support; operational excellence consulting; self-described as strategic outsourcing partner for the healthcare industry

## Evaluation criteria

| Criteria | Detail |
|---|---|
| Processing model | Outsourced Human Team (offshore staffing) |
| Human QA | None disclosed |
| Typical turnaround | Not published |
| Pricing model | Per-hour (client pays hourly rate) |
| Indicative cost | Not published |
| Export formats | Not published |
| Best for | Healthcare back-office and clinical staff support |
| Customer satisfaction | 3.4/5 employee rating on Glassdoor (35 reviews); no client-facing rating found |

## Profile notes

**Who it serves:** N/A — healthcare provider back-office, not litigation-focused

**Claims & platform notes:** No platform claims published in the source corpus.

**Review summary:** Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

**Competitive coverage:** [Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

## Key facts

- **Segment:** Offshore (non-India): PH / LatAm / Other
- **Website:** [https://www.istasolutions.com](https://www.istasolutions.com)
- **Founded:** 2016
- **HQ:** 4547 Route 9N, Suite Q, Howell, NJ 07731, USA
- **Headcount:** Not published
- **Ownership:** Privately held; leadership includes Nicole Barrish (referenced in Outsource Accelerator podcast)
- **Pricing:** Flat-rate model, 'only pay for when they work' (exact $/hr not disclosed)
- **Turnaround:** Not published
- **Certifications:** SOC 2 (compliance badge referenced)

## Sources

- [Source](https://www.istasolutions.com/about)
- [ISTA Solutions website](https://www.istasolutions.com)
- [ISTA Solutions Glassdoor Reviews](https://www.glassdoor.com/Reviews/ISTA-Solutions-Reviews-E5371513.htm)
- [IntelligentHQ: Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

Last verified: 2026-08-15