# One Call — Profile & Review | Medrecords AI

> One Call is a ime / peer review / ur / bill review operating in the medical-record review and IME ecosystem. specialty provider networks (DME, physical therapy, transportation/translation, home health); IME scheduling; diagnostics

Canonical page: https://medrecords.ai/ime-hub/services/one-call/

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## What it does

specialty provider networks (DME, physical therapy, transportation/translation, home health); IME scheduling; diagnostics

## Evaluation criteria

| Criteria | Detail |
|---|---|
| Processing model | AI + Workflow Automation |
| Human QA | Not published |
| Typical turnaround | Not published |
| Pricing model | Not published |
| Indicative cost | Not published |
| Export formats | Not published |
| Best for | Consolidated Workers' Comp Ancillary Services (DME, PT, Transport) |
| Customer satisfaction | No BBB profile found under 'One Call Care Management'; no other public reviews found |

## Profile notes

**Who it serves:** workers comp

**Claims & platform notes:** No platform claims published in the source corpus.

**Review summary:** Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

**Competitive coverage:** [Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

## Key facts

- **Segment:** IME / Peer Review / UR / Bill Review
- **Website:** [https://onecallcm.com](https://onecallcm.com)
- **Founded:** Not published this pass
- **HQ:** Jacksonville, FL (exact street address not confirmed this pass)
- **Headcount:** Not published this pass
- **Ownership:** Reported as backed by New Mountain Capital per industry press (not independently re-confirmed this pass)
- **Pricing:** Not published
- **Turnaround:** Not published
- **Certifications:** Not published

## Sources

- [One Call website](https://onecallcm.com)
- [BBB search: One Call Care Management](https://www.bbb.org/search?find_country=USA&find_text=One%20Call%20Care%20Management)
- [IntelligentHQ: Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

Last verified: 2026-08-15