# R1 RCM — Profile & Review | Medrecords AI

> R1 RCM is a him / rcm outsourcer & lpo at scale operating in the medical-record review and IME ecosystem. Coding and charge capture as part of end-to-end RCM (pre-registration, financial clearance, charge capture, coding, billing/follow-up, underpayments, denials management)

Canonical page: https://medrecords.ai/ime-hub/services/r1-rcm/

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## What it does

Coding and charge capture as part of end-to-end RCM (pre-registration, financial clearance, charge capture, coding, billing/follow-up, underpayments, denials management)

## Evaluation criteria

| Criteria | Detail |
|---|---|
| Processing model | AI + Human (Phare clinical intelligence engine + RCM staff) |
| Human QA | Included |
| Typical turnaround | Not published |
| Pricing model | Percentage-of-collections or flat monthly fee (custom quote) |
| Indicative cost | Not published |
| Export formats | Not published |
| Best for | Large Hospitals & Health Systems - Full RCM |
| Customer satisfaction | 84.5/100 KLAS Services score; multiple Best in KLAS awards 2020-2026 |

## Profile notes

**Who it serves:** Hospitals, health systems, physician groups

**Claims & platform notes:** Not published (named platform not confirmed this session)

**Review summary:** Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

**Competitive coverage:** [Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

## Key facts

- **Segment:** HIM / RCM Outsourcer & LPO at scale
- **Website:** [https://www.r1rcm.com](https://www.r1rcm.com)
- **Founded:** 2003
- **HQ:** Murray, Utah, USA (exact street address not confirmed this session)
- **Headcount:** 30,000 (as of 2023)
- **Ownership:** Private equity: TowerBrook Capital Partners and Clayton, Dubilier & Rice completed take-private acquisition November 2024, valuing company at $8.9B
- **Pricing:** Not published
- **Turnaround:** Not published
- **Certifications:** Not published this session

## Sources

- [Source](https://en.wikipedia.org/wiki/R1_RCM)
- [R1 RCM website](https://www.r1rcm.com)
- [KLAS - R1 RCM vendor rating](https://klasresearch.com/vendor-ratings/r1-rcm/61954)
- [R1 RCM Phare Audit](https://www.r1rcm.com/enterprise-partnerships/phare-claim/phare-audit)
- [R1 RCM AI Revenue Cycle Management insight](https://www.r1rcm.com/industry-insights/ai-revenue-cycle-management-from-point-solutions-to-full-cycle-orchestration)
- [IntelligentHQ: Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

Last verified: 2026-08-15