# Hello Rache — Profile & Review | Medrecords AI

> Hello Rache is a offshore (non-india): ph / latam / other operating in the medical-record review and IME ecosystem. Virtual medical scribe (real-time EMR documentation), virtual medical receptionist, virtual administrative assistant (insurance/billing back-office), virtual optometry assistant; not explicitly a medical record review/summarization/retrieva

Canonical page: https://medrecords.ai/ime-hub/software/hello-rache/

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## What it does

Virtual medical scribe (real-time EMR documentation), virtual medical receptionist, virtual administrative assistant (insurance/billing back-office), virtual optometry assistant; not explicitly a medical record review/summarization/retrieval vendor but performs EMR documentation and back-office chart work

## Evaluation criteria

| Criteria | Detail |
|---|---|
| Processing model | Outsourced Human Team (offshore virtual assistants) |
| Human QA | None disclosed |
| Typical turnaround | Not published |
| Pricing model | Per-hour |
| Indicative cost | $9.50/hour |
| Export formats | Not published |
| Best for | Medical scribing and admin support for practices |
| Customer satisfaction | Mixed: 1.5/5 on VirtualAssistantAssistant (30 reviews, clients) vs 4.3/5 on Glassdoor (110 reviews, employees) |

## Profile notes

**Who it serves:** Not litigation-focused; healthcare practice support across 50+ specialties (medical, dental, veterinary, optometry)

**Claims & platform notes:** No platform claims published in the source corpus.

**Review summary:** Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

**Competitive coverage:** [Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

## Key facts

- **Segment:** Offshore (non-India): PH / LatAm / Other
- **Website:** [https://hellorache.com](https://hellorache.com)
- **Founded:** 2017 (per third-party review site; family-owned)
- **HQ:** 4990 E Mediterranean Drive, Suite D, Sierra Vista, AZ 85635, USA (legal entity: Temark International Inc.)
- **Headcount:** Not published
- **Ownership:** Privately held; operating brand of Temark International Inc.
- **Pricing:** $9.50/hour flat rate; no contracts, no setup fees, cancel anytime; weekly billing
- **Turnaround:** Not published
- **Certifications:** HIPAA-trained & certified staff (no SOC 2/ISO claim found)

## Sources

- [Source](https://hellorache.com/pricing/)
- [Hello Rache website](https://hellorache.com)
- [Hello Rache review - VirtualAssistantAssistant.com](https://www.virtualassistantassistant.com/hello-rache/)
- [Wishup: Hello Rache comparison](https://www.wishup.co/blog/wishup-vs-hello-rache-virtual-assistant/)
- [IntelligentHQ: Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

Last verified: 2026-08-15