# Portiva — Profile & Review | Medrecords AI

> Portiva is a offshore (non-india): ph / latam / other operating in the medical-record review and IME ecosystem. Medical virtual assistant, remote medical scribe, dental virtual assistant, prior authorization specialist, insurance verification, medical virtual receptionist, medical transcriptionist, medical billing, virtual executive assistant

Canonical page: https://medrecords.ai/ime-hub/software/portiva/

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## What it does

Medical virtual assistant, remote medical scribe, dental virtual assistant, prior authorization specialist, insurance verification, medical virtual receptionist, medical transcriptionist, medical billing, virtual executive assistant

## Evaluation criteria

| Criteria | Detail |
|---|---|
| Processing model | Outsourced Human Team (offshore virtual assistants) |
| Human QA | None disclosed |
| Typical turnaround | Not published |
| Pricing model | Per-hour |
| Indicative cost | $10/hour starting |
| Export formats | Not published |
| Best for | Medical scheduling, billing, and admin support |
| Customer satisfaction | No public reviews found |

## Profile notes

**Who it serves:** N/A (healthcare practice support)

**Claims & platform notes:** 92+ healthcare practices served; 800,000+ support hours delivered annually (per company site)

**Review summary:** Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

**Competitive coverage:** [Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

## Key facts

- **Segment:** Offshore (non-India): PH / LatAm / Other
- **Website:** [https://portiva.com](https://portiva.com)
- **Founded:** 2009
- **HQ:** 130 West Main St. #144-164, Collegeville, PA 19426, USA
- **Headcount:** 421 virtual medical assistants on staff (per company site)
- **Ownership:** Privately held
- **Pricing:** Starting at $10/hour; hourly billing; no long-term contracts; free 7-day trial
- **Turnaround:** Not published
- **Certifications:** HIPAA-trained/compliant (no SOC 2/ISO claim found)

## Sources

- [Portiva website](https://portiva.com)
- [Portiva Medical Virtual Assistant](https://portiva.com/medical-virtual-assistant/)
- [Portiva Reviews page](https://portiva.com/virtual-medical-assistant-reviews/)
- [IntelligentHQ: Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

Last verified: 2026-08-15