# Reciprocity Industries — Profile & Review | Medrecords AI

> Reciprocity Industries is a mass tort / settlement / lien operating in the medical-record review and IME ecosystem. Legal call center services (client intake, lead follow-up, contract services); Litigation support division for mass tort cases; Legal marketing (landing pages, TV/digital advertising, SEO/PPC); Website management; Software development; Busi

Canonical page: https://medrecords.ai/ime-hub/software/reciprocity-industries/

---
## What it does

Legal call center services (client intake, lead follow-up, contract services); Litigation support division for mass tort cases; Legal marketing (landing pages, TV/digital advertising, SEO/PPC); Website management; Software development; Business call center services; Consulting

## Evaluation criteria

| Criteria | Detail |
|---|---|
| Processing model | Human team (call center + case management) |
| Human QA | None disclosed |
| Typical turnaround | Not published |
| Pricing model | Quote-based |
| Indicative cost | Not published |
| Export formats | Not published |
| Best for | Client intake & litigation support for PI/mass tort law firms |
| Customer satisfaction | 4.4/5 aggregate rating on Trustanalytica (Billings, MT listing) |

## Profile notes

**Who it serves:** Mass tort and personal injury (general; specific MDLs not itemized in content reviewed)

**Claims & platform notes:** Amazon Connect-based phone systems; proprietary case management software; real-time analytics 1,000+ completed projects; 500+ law firms served (per site claims)

**Review summary:** Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

**Competitive coverage:** [Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

## Key facts

- **Segment:** Mass Tort / Settlement / Lien
- **Website:** [https://reciprocityind.com](https://reciprocityind.com)
- **Founded:** 2008
- **HQ:** 2727 Central Ave STE 4, Billings, MT 59102
- **Headcount:** 150+ employees
- **Ownership:** Founder-owned; founded by Andrew Van Arsdale and Tyler Cross
- **Pricing:** Not published
- **Turnaround:** Not published
- **Certifications:** Not published

## Sources

- [Reciprocity Industries website](https://reciprocityind.com)
- [Trustanalytica – Reciprocity Industries reviews](https://trustanalytica.org/us/mt/billings/reviews/reciprocity-industries)
- [IntelligentHQ: Top 5 Medical Chronology Platforms [2026 Review]](https://www.intelligenthq.com/top-5-medical-chronology-platforms-2026-review/)

Last verified: 2026-08-15