# Uber and Lyft Accident Record Review > Uber and Lyft accident record review: the trip period that sets the coverage, the injury chronology and every treatment gap, all page-cited. Canonical page: https://medrecords.ai/solutions/rideshare-accident-record-review/ --- New — **Missing Records Detection:** flags every visit, provider, and date missing from the file. [See how →](https://medrecords.ai/product/missing-records-identification/) 1. [Solutions](https://medrecords.ai/solutions/) 2. [Case types](https://medrecords.ai/solutions/case-types/) 3. Uber and Lyft accidents Rideshare accident cases ## In a rideshare crash, the minute decides the policy. *The chart decides the rest.* Coverage turns on whether the app was off, on, or carrying a passenger. Medrecords AI lines up the trip record with the injury chronology, so the crash time, the coverage period and the treatment all sit on 1 timeline. Every entry links to its page. [Book a demo ](https://medrecords.ai/demo/) [See a sample chronology](https://medrecords.ai/solutions/rideshare-accident-record-review/#sample) - HIPAA, under a BAA - SOC 2 - 100 pages a minute - First case is free on us **1 crash, 2 records** — tap a point crash · 23:09, 8 Mar 2025 Trip record Medical file 8 Mar, night — May — Jul — Nov 21 Mar 2025Insurer letter — Trip record Claim opened under the TNC policy. Coverage period stated as "app on, waiting". p. 15 — conflicts with p. 4 Illustrative case. The people, trip, dates and pages are fictional. $1Mcoverage Minimum TNC liability coverage in California once a ride is accepted and during the trip. Cal. Pub. Util. Code §5433(b) $50Kper person The California minimum when the app is on but no ride is accepted. Cal. Pub. Util. Code §5433(c) 3app periods Off, waiting, and matched or carrying a passenger. Each can land on a different policy. Cal. Pub. Util. Code §5433 100pages a minute How fast Medrecords AI reads the file. Medrecords AI Where rideshare cases turn ### 6 places the carrier looks first. The chronology gets you there before they do. A rideshare case is a car case with a coverage fight stacked on top. These are the points where the trip record and the medical file meet, each flagged with the page behind it. Trip record #### The period at the crash time Log-on, acceptance, pickup and drop-off times set beside the crash time from the police report, so the coverage period is a fact on the page. Cal. Pub. Util. Code §5433Trip record #### The insurer's version Every coverage position the carrier states in writing, set against the trip log. A mismatch is flagged with both pages. flaggedTrip record #### Who was in the car Driver, passenger, or someone in the other vehicle. The injury chronology is built for the person you represent, with the role on every page. citedMedical file #### The first medical note How the ED described the mechanism, the seat position and the complaints, quoted with the time of the note. citedMedical file #### The gap in treatment Every interval over 30 days between visits, with both dates and the reason if the chart gives one. flaggedBoth #### The records that never arrived The trip receipt, the insurer's coverage letter, the imaging a referral ordered. Listed with the page that points to each one. missing-records list Sample output ### What comes back: the trip record and the medical file, every line cited. | Date | Source | Finding | Page | Flag | | --- | --- | --- | --- | --- | | 8 Mar 2025, 22:51 | Trip log | Driver accepts a ride request. Period 2 begins. | p. 4 | period 2 | | 8 Mar 2025, 23:02 | Trip log | Passenger picked up. Period 3 begins. | p. 4 | period 3 | | 8 Mar 2025, 23:09 | Police report | T-bone collision at an intersection. Rideshare vehicle struck on the passenger side. | p. 9 | crash time | | 21 Mar 2025 | Insurer letter | Claim opened under the TNC policy. Coverage period stated as "app on, waiting". | p. 15 | conflicts with p. 4 | | Date | Source | Finding | Page | Flag | | --- | --- | --- | --- | --- | | 8 Mar 2025, 23:48 | Emergency department | Rear passenger, belted. Right shoulder pain, chest wall bruising. | p. 31 | cited | | 2 Apr 2025 | Orthopedics | Right shoulder MRI ordered. Sling. | p. 52 | cited | | 24 Apr 2025 | Imaging center | Full-thickness supraspinatus tear. | p. 60 | cited | | 30 May to 21 Jul 2025 | No provider | No visits for 52 days. Surgery rescheduled twice. | none | gap, 52 days | | 28 Jul 2025 | Orthopedic surgery | Arthroscopic rotator cuff repair. | p. 88 | cited | | 6 Nov 2025 | Physical therapy | Discharge. Overhead reach limited to 140 degrees. | p. 131 | cited | Fictional case built for this page. Real output carries the same columns, with every page linked to the source PDF. How it works ### Send the crash file. Get 1 timeline back. #### What you send - The police report and any trip logs or receipts you have - Insurer correspondence and coverage letters - ED, treating and therapy records - Billing ledgers and itemized statements - Any format: PDFs, scans, faxes, phone photos #### What you get - A timeline of the trip record against the crash time - Coverage positions in writing, flagged where they conflict with the log - A page-cited injury chronology from the scene forward - Every treatment gap over 30 days, with both dates - A list of records the file refers to but does not contain #### We lay out the record. Coverage and causation stay with you. We place what the trip log, the police report and the treating records say on 1 timeline, with pages. We do not decide which policy applies, interpret state TNC law or say the crash caused the injury. Those belong to you and your experts. **HIPAA, under a signed BAA** — Every file is handled under our Business Associate Agreement. **SOC 2** — Encryption in transit and at rest, and PHI access logging on every event. **Never trains a model** — Your records never train any AI model, ours or anyone else’s. **Deleted after delivery** — Files are deleted 30 days after delivery, with an audit log of every access. Questions ### Uber and Lyft accident record review, answered. **Do you decide which insurance policy applies?** No. We put the trip times and the crash time on 1 timeline with pages, so the coverage period is easy to see and argue. Which policy applies under your state's law is your call. **Can you read Uber or Lyft trip data?** If you have it as a document, yes: trip receipts, driver logs and insurer letters are read like any other record. We do not pull data from Uber, Lyft or any insurer. **Does this work for passengers, drivers and people in the other car?** Yes. The chronology is built for the person you represent, and every entry is tied to that person, so records for another occupant never leak into the file. **Do you retrieve records from providers?** No. Medrecords AI does not retrieve records from providers or facilities. You bring the records you already have, and review starts in minutes from upload. ### Related case types [Auto accidents](https://medrecords.ai/solutions/motor-vehicle-accident-record-review/) [Truck accidents](https://medrecords.ai/solutions/trucking-accident-record-review/) [Motorcycle accidents](https://medrecords.ai/solutions/motorcycle-accident-record-review/) [Auto bodily injury claims](https://medrecords.ai/solutions/bodily-injury-claims/) [Every case type](https://medrecords.ai/solutions/case-types/) ### Send us 1 rideshare file. The first case is free on us. Book a short demo. 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