What it does
Medical record retrieval for law firms and insurance companies; HIPAA-compliant portal for secure document storage/access || APS and claims medical record retrieval (digital), OCR-searchable records, provider communication management via "RecordsHub" portal || Medical record retrieval; RecordsHub HIPAA-compliant digital delivery portal; Authorization/subpoena support; Sworn certifications/affidavits; Bates stamping; Keyword search
Evaluation criteria
Profile notes
Key facts
| Segment | Medical Record Retrieval / ROI, Insurance Underwriting & Payer Chart Review, Long-tail / Boutique |
| Website | |
| Founded | 1993 |
| Ownership | Acquired by U.S. Legal Support (deal announced January 16, 2025); founder Gregory Simon |
| Pricing | Described only qualitatively as "transparent," "cost-effective," "scale with volume" — no published rates |
| Turnaround | Average ~15-day turnaround (per third-party comparison, Tavrn blog -- not independently confirmed on company site) |
| Certifications | HIPAA-compliant operations claimed |
| Not published | HQ · Headcount |
Sources
- Source
- American Retrieval Company website
- American Retrieval - What Makes ARC Excellent
- American Retrieval - Retrieval Service Costs
- Wisedocs: Top 10 Record Retrieval Companies in North America
- Records On Time: Comparing the Top 10 Medical Record Providers
- Codes Health: 7 Best Yocierge Alternatives
- Codes Health: Best Medical Record Retrieval Software Solutions for Case Managers in 2026
- Records On Time: Top Medical Record Retrieval Companies of 2026
