IME Hub › Service Providers & BPOs

Episource — Profile & Review

Episource is a medical record retrieval / roi, insurance underwriting & payer chart review, him / rcm outsourcer & lpo at scale operating in the medical-record review and IME ecosystem. Risk adjustment chart retrieval and coding (historically); now marketed under Optum's risk-adjustment operations || Historically: risk adjustment chart review, HEDIS abstraction, medical record retrieval for Medicare Advantage plans || Risk

3 sections·7 sources·Verified 2026-08-15 ✓
Disclosure
11/17 facts
01

What it does

Risk adjustment chart retrieval and coding (historically); now marketed under Optum's risk-adjustment operations || Historically: risk adjustment chart review, HEDIS abstraction, medical record retrieval for Medicare Advantage plans || Risk adjustment coding, medical record retrieval and review for HCC/risk-adjustment purposes (per historical Episource positioning; not detailed on redirected Optum page this session)

02

Evaluation criteria

IME Hub rubric4 of 8 published
Processing model
Human + AI-enabled retrieval (Optum risk adjustment platform)
Human QA
None disclosed
Typical turnaround
Not published
Pricing model
Not published
Indicative cost
Not published
Export formats
Not published
Best for
Health plans - end-to-end risk adjustment retrieval/coding
Customer satisfaction
75.0/100 on KLAS (Episource Clarity Platform), based on 3 organizations, limited-data flag
03

Profile notes

Who it serves
Health plans/payers (Medicare Advantage risk adjustment) || Medicare Advantage / health plans || Medicare Advantage/health plans (risk-adjustment focus)
Claims & platform notes
Not published this session
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

Key facts

Segment

Medical Record Retrieval / ROI, Insurance Underwriting & Payer Chart Review, HIM / RCM Outsourcer & LPO at scale

Website

[https://www.episource.com (redirects to Optum)](https://www.episource.com (redirects to Optum))

Founded

Not published this session (Episource founded ~2006 per general knowledge; not confirmed via fetch)

HQ

Not published this session (Episource legacy HQ: Santa Monica/El Segundo, CA per general knowledge; site now redirects to Optum)

Headcount

Not published this session

Ownership

episource.com now redirects to business.optum.com's risk-adjustment page, indicating Episource has been absorbed into Optum/UnitedHealth Group's risk-adjustment business line

Certifications

Not published this session

Not publishedPricing · Turnaround

Sources

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Last verified: 2026-08-15