01
What it does
utilization management (cardiovascular, GI, lab, oncology, musculoskeletal, post-acute, radiation oncology, radiology, sleep); prior authorization/automation (intelliPath); care coordination; payment integrity (implant management)
02
Evaluation criteria
IME Hub rubric5 of 8 published
✓
Processing model
AI-Assisted + Human Clinical Review (AI only accelerates approvals)
✓
Human QA
Included
✓
Typical turnaround
~3 Days Initial Response; ~14 Days for Appeals
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Pricing model
Not published
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Indicative cost
Not published
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Export formats
Not published
✓
Best for
Health Plan Prior Authorization / Medical Necessity Review
✓
Customer satisfaction
No public reviews found
03
Profile notes
Who it serves
group health; Medicare Advantage/managed care
Claims & platform notes
intelliPath (prior-authorization automation platform) Serves 100M+ patients (self-reported)
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | IME / Peer Review / UR / Bill Review |
| Website | |
| Founded | Not published exact year; site states "over 30 years of operation" |
| HQ | 730 Cool Springs Blvd, Franklin, TN 37067 |
| Headcount | Not published this pass |
| Ownership | Part of Evernorth (Cigna Group's health services division) |
| Certifications | NCQA; URAC; HITRUST CSF |
| Not published | Pricing · Turnaround |
