01
What it does
claims management (workers comp, auto liability, general liability, property, specialty liability); GBCARE medical management platform; risk control/loss control
02
Evaluation criteria
IME Hub rubric4 of 8 published
✓
Processing model
Human Claims/Case Management (TPA)
✓
Human QA
Included
○
Typical turnaround
Not published
○
Pricing model
Not published
○
Indicative cost
Not published
○
Export formats
Not published
✓
Best for
Workers' Comp & Liability Claims / IME Coordination
✓
Customer satisfaction
A+ BBB rating (accredited since 2021); PissedConsumer reviews report widespread claims-handling complaints
03
Profile notes
Who it serves
workers comp; auto/liability; general/property/specialty liability
Claims & platform notes
GBCARE (medical management platform); Luminos RMIS; GBGO Handles $9B+ in claims annually (self-reported)
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | IME / Peer Review / UR / Bill Review |
| Website | |
| Founded | Not published this pass |
| HQ | Not published this pass (widely reported as Rolling Meadows/Itasca, IL in third-party sources — not independently confirmed this pass) |
| Headcount | Not published this pass |
| Ownership | Subsidiary of Arthur J. Gallagher & Co. (publicly traded, NYSE: AJG) |
| Certifications | Not published this pass |
| Not published | Pricing · Turnaround |
