01
What it does
Release of information (ROI), payer connectivity, FMLA form processing, expert chart abstraction, registry reporting, revenue integrity, clinical data exchange, performance analytics
02
Evaluation criteria
IME Hub rubric4 of 8 published
✓
Processing model
Human ROI service + software platform (AMTS)
✓
Human QA
Included (99.99% accuracy claim)
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Typical turnaround
Not published
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Pricing model
Not published
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Indicative cost
Not published
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Export formats
Not published
✓
Best for
Enterprise hospitals and health systems (7,500+ providers)
✓
Customer satisfaction
96.0/100, ranked #1 Best in KLAS for Release of Information 2026 (12th consecutive year)
03
Profile notes
Who it serves
Providers, ACOs, health plans, patients; supports 170,000+ providers
Claims & platform notes
Enterprise clinical data software platform with analytics engine; 250+ EHR/Health IT connections 98% partner retention rate; supports 170,000+ providers; insights of 1,200+ partners
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | Medical Record Retrieval / ROI |
| Website | |
| Founded | 2002 |
| HQ | Not published (widely reported as Norristown, PA; not confirmed on-site) |
| Ownership | Private; owns/operates MediCopy Services as a division/brand |
| Not published | Headcount · Pricing · Turnaround · Certifications |
