01
What it does
Customer experience support, content moderation, back-office operations; healthcare listed as a served industry but no specific medical-record-review, chart review, or legal-medical service line confirmed in fetched content
02
Evaluation criteria
IME Hub rubric4 of 8 published
✓
Processing model
Outsourced Human Team (offshore BPO)
✓
Human QA
None disclosed
○
Typical turnaround
Not published
○
Pricing model
Not published
○
Indicative cost
Not published
○
Export formats
Not published
✓
Best for
Multi-industry BPO with HIPAA-compliant healthcare capability
✓
Customer satisfaction
3.9/5 employee rating on Glassdoor (176 reviews); no client-facing rating found
03
Profile notes
Who it serves
Case types not published in the source corpus.
Claims & platform notes
No platform claims published in the source corpus.
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| HQ | 19/F 6783 Robinsons Summit Center, Ayala Avenue, Makati City 1226, Philippines |
| Certifications | PCI DSS; GDPR compliant; HIPAA compliant; SOC 2 Type 2; ISO/IEC 27001:2022; PH National Privacy Commission Circular No. 2022-04 |
| Not published | Founded · Headcount · Ownership · Pricing · Turnaround |
