01
What it does
Primarily medical/dental billing and coding, insurance eligibility verification, prior authorization, accounts receivable management, MedGenX AI coding platform, medical transcription (original service); medical record review capability overlaps with sister brand MOS
02
Evaluation criteria
IME Hub rubric5 of 8 published
✓
Processing model
AI + Human-in-the-Loop QA (MedGenX platform)
✓
Human QA
Included ("Human-in-the-Loop QA")
○
Typical turnaround
Not published
✓
Pricing model
FTE, Fixed-Cost, or Per-Transaction pricing options
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Indicative cost
Not published
○
Export formats
Not published
✓
Best for
Medical/dental practice RCM and coding across specialties
✓
Customer satisfaction
No public reviews found
03
Profile notes
Who it serves
Not specifically enumerated on page (billing/coding oriented, not litigation-case-type specific)
Claims & platform notes
MedGenX (AI coding platform) Not disclosed
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | India-delivery BPO / LPO |
| Website | |
| Founded | 2002 (per company history, 'started OSI as a division of Managed Outsource Solutions, INC') |
| HQ | 8596 E. 101st Street, Suite H, Tulsa, OK 74133, USA |
| Ownership | Division of Managed Outsource Solutions Inc. |
| Pricing | Claims 'save up to 40% on costs'; no specific rates published |
| Certifications | 100% HIPAA compliant, SOC 2 certified, BBB accredited |
| Not published | Headcount · Turnaround |
