01
What it does
Coding and charge capture as part of end-to-end RCM (pre-registration, financial clearance, charge capture, coding, billing/follow-up, underpayments, denials management)
02
Evaluation criteria
IME Hub rubric5 of 8 published
✓
Processing model
AI + Human (Phare clinical intelligence engine + RCM staff)
✓
Human QA
Included
○
Typical turnaround
Not published
✓
Pricing model
Percentage-of-collections or flat monthly fee (custom quote)
○
Indicative cost
Not published
○
Export formats
Not published
✓
Best for
Large Hospitals & Health Systems - Full RCM
✓
Customer satisfaction
84.5/100 KLAS Services score; multiple Best in KLAS awards 2020-2026
03
Profile notes
Who it serves
Hospitals, health systems, physician groups
Claims & platform notes
Not published (named platform not confirmed this session)
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | HIM / RCM Outsourcer & LPO at scale |
| Website | |
| Founded | 2003 |
| HQ | Murray, Utah, USA (exact street address not confirmed this session) |
| Headcount | 30,000 (as of 2023) |
| Ownership | Private equity: TowerBrook Capital Partners and Clayton, Dubilier & Rice completed take-private acquisition November 2024, valuing company at $8.9B |
| Certifications | Not published this session |
| Not published | Pricing · Turnaround |
