01
What it does
Release of Information (ROI), Care Coordination Solutions, Health Data Archiving, medical record retrieval, AI-powered inbound document management
02
Evaluation criteria
IME Hub rubric5 of 8 published
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Processing model
Human ROI service + workflow automation platform
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Human QA
None disclosed
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Typical turnaround
Not published
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Pricing model
Contracted/negotiated per facility
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Indicative cost
Not published
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Export formats
Not published
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Best for
Hospitals and health systems - enterprise ROI compliance
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Customer satisfaction
KLAS Release of Information score 75.0/100 (41 orgs, 284 comments); overall software 94.4/100
03
Profile notes
Who it serves
Healthcare providers and health plans nationwide
Claims & platform notes
AI-powered inbound document management/automation platform ('Complete Patient Data Curated with AI') Serves large number of client sites and processes billions of pages annually (exact figures obscured on source page)
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | Medical Record Retrieval / ROI |
| Website | |
| Founded | 2002 (as Infotrak Record Management, LLC, founded by Andy McManus); rebranded Verisma circa 2007 |
| HQ | Not published (historically associated with Rochester/Syracuse, NY per Indeed office listings; not confirmed on official site) |
| Ownership | Private equity backed; NewSpring Capital funded a 2023 merger; also linked to Blue Heron Capital investment; merged with ScanSTAT Technologies (announced April 13, 2023) to form a combined ROI/HIM market leader; acquired Olah Healthcare Technology (November 2024) |
| Certifications | HITRUST-certified technology; recognized as a Gartner Tier 1 vendor |
| Not published | Headcount · Pricing · Turnaround |
