01
What it does
Records retrieval, subpoena service, deposition/court reporting (core business), process service
02
Evaluation criteria
IME Hub rubric4 of 8 published
✓
Processing model
Human-managed retrieval (Case Management Specialists)
✓
Human QA
Included (each request verified, reviewed, authenticated)
○
Typical turnaround
Not published
○
Pricing model
Not published
○
Indicative cost
Not published
○
Export formats
Not published
✓
Best for
Law firms needing retrieval bundled with court reporting
✓
Customer satisfaction
Mixed reviews on Yelp, including complaints about billing practices and cost
03
Profile notes
Who it serves
Law firms, insurers, corporations
Claims & platform notes
Online records request portal
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | Medical Record Retrieval / ROI |
| Website | |
| HQ | Records division office: 1100 Superior Avenue, Suite 1820, Cleveland, OH 44114 (this appears to be a regional office, not confirmed as corporate HQ) |
| Ownership | Not published (PE-backed litigation support company; specific current owner not confirmed in this pass) |
| Not published | Founded · Headcount · Pricing · Turnaround · Certifications |
