01
What it does
Chart retrieval specialists (medical record/patient information retrieval for insurance claims & research), medical records management via EHR (Epic, Athena, NextGen, Oracle/Cerner, eClinicalWorks), clinical abstracting (extraction of diagnoses/procedures/medications), virtual medical scribes, legal process outsourcing, revenue cycle management, eligibility verification, medical coding outsourcing
02
Evaluation criteria
IME Hub rubric6 of 8 published
✓
Processing model
Outsourced Human Team (offshore BPO staffing)
✓
Human QA
Not applicable (staffing service)
○
Typical turnaround
Not published
✓
Pricing model
Monthly billing per resource, fixed rate
○
Indicative cost
Not published
✓
Export formats
Not applicable
✓
Best for
SMB/mid-market staff augmentation and back-office BPO
✓
Customer satisfaction
5.0/5 on Clutch (7 reviews)
03
Profile notes
Who it serves
Insurance claims processing, medical research support; legal BPO practice areas not itemized in fetched pages
Claims & platform notes
No platform claims published in the source corpus.
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Founded | Not published exact year; '10+ years' of remote staffing experience claimed |
| HQ | Not published (US-facing; HQ address not found in fetched pages) |
| Turnaround | 21 days average to fill staffing positions (recruitment metric, not case turnaround) |
| Certifications | AICPA SOC 2; various workplace certifications referenced but not itemized |
| Not published | Headcount · Ownership · Pricing |
