01
What it does
Medical record retrieval and organization, case summary, medical chronology, provider-of-care report, care calendar/TouchChart, staffing scorecard, early risk assessment, internal audits, data abstraction
02
Evaluation criteria
IME Hub rubric6 of 8 published
✓
Processing model
Human-only / Manual Review
✓
Human QA
Included
✓
Typical turnaround
2 Weeks (standard); 24 Hours (rush requests)
✓
Pricing model
Quote-based
○
Indicative cost
Not published
○
Export formats
Not published
✓
Best for
Voluminous record organization & risk assessment for insurers/defense
✓
Customer satisfaction
Not BBB-accredited; no rating listed (BBB profile, Euclid, OH)
03
Profile notes
Who it serves
Long-term care claims, acute care claims, litigation, regulatory compliance audits
Claims & platform notes
Zaxas — proprietary web-based secure records platform
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | US Med-Legal Review / Legal Nurse Consulting |
| Website | |
| Founded | Not published (content dated from 2018 onward) |
| HQ | Cleveland, Ohio (exact street address not published) |
| Ownership | Independently owned; President/Owner Chase Zaputil |
| Turnaround | Average organization turnaround ~2 weeks (self-reported) |
| Certifications | HIPAA compliant (self-attested) |
| Not published | Headcount · Pricing |
