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Hello Rache — Profile & Review

Hello Rache is a offshore (non-india): ph / latam / other operating in the medical-record review and IME ecosystem. Virtual medical scribe (real-time EMR documentation), virtual medical receptionist, virtual administrative assistant (insurance/billing back-office), virtual optometry assistant; not explicitly a medical record review/summarization/retrieva

3 sections·5 sources·Verified 2026-08-15 ✓
Disclosure
13/17 facts
01

What it does

Virtual medical scribe (real-time EMR documentation), virtual medical receptionist, virtual administrative assistant (insurance/billing back-office), virtual optometry assistant; not explicitly a medical record review/summarization/retrieval vendor but performs EMR documentation and back-office chart work

02

Evaluation criteria

IME Hub rubric6 of 8 published
Processing model
Outsourced Human Team (offshore virtual assistants)
Human QA
None disclosed
Typical turnaround
Not published
Pricing model
Per-hour
Indicative cost
$9.50/hour
Export formats
Not published
Best for
Medical scribing and admin support for practices
Customer satisfaction
Mixed: 1.5/5 on VirtualAssistantAssistant (30 reviews, clients) vs 4.3/5 on Glassdoor (110 reviews, employees)
03

Profile notes

Who it serves
Not litigation-focused; healthcare practice support across 50+ specialties (medical, dental, veterinary, optometry)
Claims & platform notes
No platform claims published in the source corpus.
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

Key facts

Segment

Offshore (non-India): PH / LatAm / Other

Website

https://hellorache.com

Founded

2017 (per third-party review site; family-owned)

HQ

4990 E Mediterranean Drive, Suite D, Sierra Vista, AZ 85635, USA (legal entity: Temark International Inc.)

Ownership

Privately held; operating brand of Temark International Inc.

Pricing

$9.50/hour flat rate; no contracts, no setup fees, cancel anytime; weekly billing

Certifications

HIPAA-trained & certified staff (no SOC 2/ISO claim found)

Not publishedHeadcount · Turnaround

Sources

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Last verified: 2026-08-15