01
What it does
EHR retrieval/summarization for underwriting (Medical Insights, Clinical History Report, Highlights Summary); automated APS fulfillment via Human API affiliate when EHR unavailable - service + software hybrid
02
Evaluation criteria
IME Hub rubric4 of 8 published
✓
Processing model
AI + Workflow Automation (EHR summarization + auto APS ordering)
✓
Human QA
None disclosed
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Typical turnaround
Not published
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Pricing model
Not published
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Indicative cost
Not published
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Export formats
Not published
✓
Best for
Life insurance underwriters needing fast, readable EHR summaries
✓
Customer satisfaction
No public reviews found
03
Profile notes
Who it serves
Life insurance underwriting
Claims & platform notes
Clinical History Report engine ('30% shorter' than raw EHR); Medical Insights attribute extraction "30,000+ U.S. data sources," ~270 million lives covered; EHR hit rate up to 76%; underwriters use EHR data up to 79% of time; placement rate improvement up to 10% (self-reported)
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | Insurance Underwriting & Payer Chart Review |
| Website | https://risk.lexisnexis.com/products/health-intelligence-ehr |
| HQ | Not published (Human API historically HQ'd in San Mateo/San Francisco, CA per press coverage; not independently confirmed via primary source in this session) |
| Ownership | Acquired by LexisNexis Risk Solutions (a RELX company) — acquisition announced April 25, 2023 |
| Turnaround | "Nine days" cycle-time reduction cited for a referenced carrier (not a general SLA) |
| Certifications | HIPAA-authorized network access; consumer-consent (QHIN/patient portal) pathways referenced |
| Not published | Founded · Headcount · Pricing |
