01
What it does
Medical virtual assistant, remote medical scribe, dental virtual assistant, prior authorization specialist, insurance verification, medical virtual receptionist, medical transcriptionist, medical billing, virtual executive assistant
02
Evaluation criteria
IME Hub rubric6 of 8 published
✓
Processing model
Outsourced Human Team (offshore virtual assistants)
✓
Human QA
None disclosed
○
Typical turnaround
Not published
✓
Pricing model
Per-hour
✓
Indicative cost
$10/hour starting
○
Export formats
Not published
✓
Best for
Medical scheduling, billing, and admin support
✓
Customer satisfaction
No public reviews found
03
Profile notes
Who it serves
N/A (healthcare practice support)
Claims & platform notes
92+ healthcare practices served; 800,000+ support hours delivered annually (per company site)
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Founded | 2009 |
| HQ | 130 West Main St. #144-164, Collegeville, PA 19426, USA |
| Headcount | 421 virtual medical assistants on staff (per company site) |
| Ownership | Privately held |
| Pricing | Starting at $10/hour; hourly billing; no long-term contracts; free 7-day trial |
| Certifications | HIPAA-trained/compliant (no SOC 2/ISO claim found) |
| Not published | Turnaround |
