01
What it does
Legal call center services (client intake, lead follow-up, contract services); Litigation support division for mass tort cases; Legal marketing (landing pages, TV/digital advertising, SEO/PPC); Website management; Software development; Business call center services; Consulting
02
Evaluation criteria
IME Hub rubric5 of 8 published
✓
Processing model
Human team (call center + case management)
✓
Human QA
None disclosed
○
Typical turnaround
Not published
✓
Pricing model
Quote-based
○
Indicative cost
Not published
○
Export formats
Not published
✓
Best for
Client intake & litigation support for PI/mass tort law firms
✓
Customer satisfaction
4.4/5 aggregate rating on Trustanalytica (Billings, MT listing)
03
Profile notes
Who it serves
Mass tort and personal injury (general; specific MDLs not itemized in content reviewed)
Claims & platform notes
Amazon Connect-based phone systems; proprietary case management software; real-time analytics 1,000+ completed projects; 500+ law firms served (per site claims)
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | Mass Tort / Settlement / Lien |
| Website | |
| Founded | 2008 |
| HQ | 2727 Central Ave STE 4, Billings, MT 59102 |
| Headcount | 150+ employees |
| Ownership | Founder-owned; founded by Andrew Van Arsdale and Tyler Cross |
| Not published | Pricing · Turnaround · Certifications |
