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Records on Time — Profile & Review

Records on Time is a long-tail / boutique operating in the medical-record review and IME ecosystem. Medical record retrieval; EHR-integrated same-day delivery (400,000+ connected providers); Traditional retrieval; CMS integrations (Neos, Needles, Smart Advocate, Litify, Filevine, Clio, CASEpeer)

3 sections·4 sources·Verified 2026-08-15 ✓
Disclosure
14/17 facts
01

What it does

Medical record retrieval; EHR-integrated same-day delivery (400,000+ connected providers); Traditional retrieval; CMS integrations (Neos, Needles, Smart Advocate, Litify, Filevine, Clio, CASEpeer)

02

Evaluation criteria

IME Hub rubric8 of 8 published
Processing model
AI/EHR Automation + Human Retrieval (hybrid)
Human QA
Included (human staff for non-EHR providers)
Typical turnaround
Same-day for EHR-connected providers (400,000+ providers); ~21 days average for traditional retrieval
Pricing model
Flat per-request fee
Indicative cost
$49.95 per record request (no separate provider fees)
Export formats
Delivered directly into case management system (CMS); OCR-processed and compressed
Best for
Law Firms Needing CMS-Integrated Fast Record Retrieval
Customer satisfaction
No public reviews found
03

Profile notes

Who it serves
Personal injury (implied core focus)
Claims & platform notes
EHR integration network; "Mastermind Group" professional community 99% completion rate claimed
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.

Key facts

Segment

Long-tail / Boutique

Website

https://www.recordsontime.com/

Founded

Not published ("founder has 25+ years firsthand experience")

Pricing

$49.95 flat fee per record request; zero provider fees on EHR retrieval; no monthly subscription, pay-per-request

Turnaround

EHR: same-day; traditional: ~21 days average

Certifications

HIPAA and SOC 2 compliant

Not publishedHQ · Headcount · Ownership

Sources

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Last verified: 2026-08-15