01
What it does
Legal assistant (case file management, legal research, document drafting), patient coordinator (scheduling, insurance checks, EMR management); plus broad general VA/BPO services (social media, call center, bookkeeping, tech support, real estate, sales, web dev, marketing)
02
Evaluation criteria
IME Hub rubric6 of 8 published
✓
Processing model
Outsourced Human Team (offshore virtual assistants)
✓
Human QA
None disclosed
○
Typical turnaround
Not published
✓
Pricing model
Per-hour, month-to-month
✓
Indicative cost
$6.99/hour starting (+$1/hr part-time)
○
Export formats
Not published
✓
Best for
General VA support incl. medical, finance, real estate
✓
Customer satisfaction
4.8/5 on Clutch (192 reviews)
03
Profile notes
Who it serves
Case types not published in the source corpus.
Claims & platform notes
Clients collectively 'saved more than $100M in payroll expenses last year' claimed; 4.9/5 rating across Trustpilot/Clutch/Glassdoor/Google claimed
Review summary
Not independently rated in v1. Cited public reviews are listed in Sources; MedRecords assigns no star rating without verified evidence.
Competitive coverage
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| HQ | 1010 S Federal Hwy, Hallandale Beach, FL 33160, USA |
| Pricing | Starting at $7.99/hour; onboarding within 48 hours claimed |
| Turnaround | Not published (48-hour onboarding claim) |
| Certifications | ISO 27001 certified; HIPAA compliant; SOC 2 certified; PCI Level 1 |
| Not published | Founded · Headcount · Ownership |
