What it does
APS retrieval, APS summarization (via partnership with Aosta Insurance Services), EHR retrieval and EHR-APS integration, medical claims data reports, paramedical exams, laboratory testing, inspection reports - service + software hybrid. Everything above is drawn from the 4 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Insurance Underwriting & Payer Chart Review |
| Website | |
| Founded | 1972 (as ExamOne's original risk-assessment testing business); lineage: Home Office Reference Laboratory acquired by BMA in 1983, became LabOne in 1993, acquired by Quest Diagnostics Nov. 2005, consolidated as ExamOne |
| HQ | Lenexa, Kansas (exact street address not published on site) |
| Ownership | Wholly owned subsidiary of Quest Diagnostics (NYSE: DGX) |
| Turnaround | Described qualitatively as reducing 'days to weeks' off APS wait time via EHR-APS integration; no specific day-count SLA published |
| Certifications | HIPAA-compliant processes referenced; no specific SOC2/HITRUST claim found on pages reviewed |
| Headcount | 1,001-5,000 employees |
| Not published | Pricing |
Medrecords AI vs ExamOne at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what ExamOne publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | ExamOne |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | Not published |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | Not published |
| Typical turnaround | Minutes to hours per file | Not published |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Not published |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | Not published |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not published |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | Life insurance underwriting: paramedical exams and applicant health-data collection |
| Customer satisfaction | We publish no rating of our own | No public reviews found |
Longer versions: Medrecords AI vs ExamOne, head to head · ExamOne alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
ExamOne publishes 2 of the 8 fields in the Content Hub rubric. Across the 19 Insurance Underwriting & Payer Chart Review vendors profiled here, the median is 4 of 8. Of the 6 it leaves unpublished, these 2 matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other 7 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
