The in-service event
Every sick call, profile and treatment note for the condition, quoted and dated. Often the page the C&P examiner missed.
in-service eventNewMissing Records Detection: flags every visit, provider, and date missing from the file. See how →
- Solutions
- Case types
- Veterans disability
The nexus is in the service records. Put it in front of the examiner.
Medrecords AI reads service treatment records and private medical history together and puts them on 1 timeline against separation: the in-service event, the first diagnosis after, and every visit in between. Every entry links to its page. You argue the nexus.
- HIPAA, under a BAA
- SOC 2
- 100 pages a minute
- First case is free on us
1 knee, service to todaytap a point
Service records
After separation
5 Apr 2023C&P examAfter separation
Examiner notes no in-service treatment for the knee.
Illustrative case. The veteran, dates and pages are fictional.
3elements
A current disability, an in-service event and a link between them: the test for service connection.
Shedden v. Principi, 381 F.3d 1163 (Fed. Cir. 2004)10%
Arthritis that reaches a 10% rating within a year of separation is presumed service connected.
38 CFR §3.307(a)(3)1year
File within a year of separation and the effective date can reach back to the day after discharge.
38 CFR §3.400(b)(2)100pages a minute
How fast Medrecords AI reads the file.
Medrecords AI
Where VA claims turn
Service records Service records After separation After separation Both Both
6 places the rater looks first. The chronology gets you there before they do.
A VA claim is built on 3 elements spread across 2 record sets and often a decade or more. These are the points where they meet, each flagged with its page.
The entrance and separation exams
What the exams recorded on the way in and the way out, set side by side.
baselineThe first diagnosis after service
The earliest post-service record of the condition, with its date against separation, so presumptive windows are easy to check.
38 CFR §3.307Continuity
Every visit for the condition from separation to today, and every gap with both dates.
flaggedWhat the exam got wrong
Statements in C&P exams and decisions set against the records they describe. A conflict is flagged with both pages.
conflictsThe records that never arrived
The orthopedic consult a sick call ordered, the private records a VA note mentions. Listed with the page that points to each one.
missing-records list
Sample output
What comes back: service and private records on 1 timeline, every line cited.
| Date | Source | Finding | Page | Flag |
|---|---|---|---|---|
| 14 Aug 2009 | Entrance exam | Lower extremities normal. No knee complaints. | p. 4 | baseline |
| 3 May 2011 | Sick call | Left knee pain after a ruck march. Profile for 14 days. | p. 38 | in-service event |
| 22 Sep 2012 | Sick call | Knee pain recurring. Referred to orthopedics. No orthopedic note in the file. | p. 61 | missing record |
| 19 Jun 2013 | Separation exam | Knee pain marked Yes on the self-report. | p. 77 | cited |
| Date | Source | Finding | Page | Flag |
|---|---|---|---|---|
| 12 Feb 2014 | Private orthopedics | Left knee pain "since the Army". Early degenerative changes on X-ray. | p. 102 | within 1 year |
| 1 Mar 2016 to 30 Nov 2018 | No provider | No knee visits for 33 months. | none | gap, 33 months |
| 4 Dec 2018 | VA primary care | Left knee pain. Wears a brace daily. | p. 140 | cited |
| 10 Jan 2021 | Imaging center | MRI: moderate osteoarthritis, left knee. | p. 171 | cited |
| 5 Apr 2023 | C&P exam | Examiner notes no in-service treatment for the knee. | p. 198 | conflicts with p. 38 |
Fictional case built for this page. Real output carries the same columns, with every page linked to the source PDF.
How it works
Send both record sets. Get 1 timeline back.
What you send
- Service treatment records and personnel records
- VA treatment records and C&P exam reports
- Private medical records from separation forward
- Rating decisions and statements of the case
- Any format: PDFs, scans, faxes, phone photos
What you get
- A page-cited chronology across service and private records
- The in-service event and the first post-service diagnosis, dated
- Every gap in treatment, with both dates
- C&P exam statements set against the records
- Export into your brief, nexus request or appeal
We organize the record. You argue the nexus.
We assemble and cite what the service, VA and private records say. We do not decide service connection, assign a rating or write a nexus opinion. Those belong to you, the medical examiner and the VA.
HIPAA, under a signed BAAEvery file is handled under our Business Associate Agreement.
SOC 2Encryption in transit and at rest, and PHI access logging on every event.
Never trains a modelYour records never train any AI model, ours or anyone else’s.
Deleted after deliveryFiles are deleted 30 days after delivery, with an audit log of every access.
Questions
VA disability record review, answered.
Does it calculate a disability rating?
No. Medrecords AI organizes and cites the service and private treatment history; it never calculates a percentage rating or predicts an outcome. Rating decisions belong to the VA.
Does it determine service connection?
No. It surfaces the condition-relevant entries in the record with citations, so the veteran or advocate can build the nexus argument. It never asserts that a condition is service-connected; that determination is the adjudicator's.
Do you retrieve STRs from the VA?
No. Medrecords AI does not retrieve service treatment records from the VA or DoD. You bring the STRs and private records you already have; review starts in minutes from upload.
Can it merge service records with private medical history?
Yes. STRs and private treatment records, in any format, are read together and merged into a single dated chronology; no manual reconciliation between the 2 sources.
What does it cost?
From 10¢ to as low as 5¢ a page, duplicate pages free. A 1,800-page file is priced the same way as a 50-page one: by the page, with every line cited.
Related case types
Send us 1 veteran file. The first case is free on us.
Book a short demo. After it we open trial access on one of your own cases, the first one free on us, with the timeline back page-cited.
Sources
Every rule, regulation, statute and published standard named on this page is linked below to the text the body that issues it puts out, read on the date shown. Where a standard is sold rather than published, the link goes to its publisher's page for it. A few rules are named without a link, because no source we could read and confirm publishes them.
- 38 CFR 3.307 — eCFR, read 25 Sep 2026
- 38 CFR 3.400 — eCFR, read 25 Sep 2026