NewMissing Records Detection: flags every visit, provider, and date missing from the file. See how →
  1. Solutions
  2. Case types
  3. Veterans disability

Medical record review for VA disability claims

The nexus is in the service records. Put it in front of the examiner.

Service treatment records and private history on 1 timeline against separation, every visit in between.

By Ahmed Jemaa, Co-Founder & CEO of Medrecords AI · Published 17 Aug 2026 · Updated 26 Sep 2026Summarize with ChatGPT, Claude, Perplexity or Google AI

Can it merge service records with private medical history?

Yes. Medrecords AI merges both into 1 cited timeline.

Sample chronology: service and private records on 1 timeline.

DateSourceFindingPageFlag
14 Aug 2009Entrance examLower extremities normal. No knee complaints.p. 4baseline
3 May 2011Sick callLeft knee pain after a ruck march. Profile for 14 days.p. 38in-service event
22 Sep 2012Sick callKnee pain recurring. Referred to orthopedics. No orthopedic note in the file.p. 61missing record
19 Jun 2013Separation examKnee pain marked Yes on the self-report.p. 77cited
Fictional case built for this page. Real output carries the same columns, with every page linked to the source PDF.
Book a demo See it on a timeline
  • HIPAA, under a BAA
  • SOC 2
  • About 1 hour per case
  • First case is free on us
1 knee, service to todaytap a point
Service records
After separation
5 Apr 2023C&P examAfter separation

Examiner notes no in-service treatment for the knee.

p. 198conflicts with p. 38
Illustrative case. The veteran, dates and pages are fictional.
3elements

A current disability, an in-service event and a link between them: the test for service connection.

Shedden v. Principi, 381 F.3d 1163 (Fed. Cir. 2004)
10%

Arthritis that reaches a 10% rating within a year of separation is presumed service connected.

38 CFR §3.307(a)(3)
1year

File within a year of separation and the effective date can reach back to the day after discharge.

38 CFR §3.400(b)(2)
1 hourper case, on average

How long a typical case takes after upload.

Medrecords AI

6 places the rater looks first. The chronology gets you there before they do.

A VA claim is built on 3 elements spread across 2 record sets and often a decade or more. These are the points where they meet, each flagged with its page.

Service records

The in-service event

Every sick call, profile and treatment note for the condition, quoted and dated. Often the page the C&P examiner missed.

in-service event
Service records

The entrance and separation exams

What the exams recorded on the way in and the way out, set side by side.

baseline
After separation

The first diagnosis after service

The earliest post-service record of the condition, with its date against separation, so presumptive windows are easy to check.

38 CFR §3.307
After separation

Continuity

Every visit for the condition from separation to today, and every gap with both dates.

flagged
Both

What the exam got wrong

Statements in C&P exams and decisions set against the records they describe. A conflict is flagged with both pages.

conflicts
Both

The records that never arrived

The orthopedic consult a sick call ordered, the private records a VA note mentions. Listed with the page that points to each one.

missing-records list

Send both record sets. Get 1 timeline back.

What you send

  • Service treatment records and personnel records
  • VA treatment records and C&P exam reports
  • Private medical records from separation forward
  • Rating decisions and statements of the case
  • Any format: PDFs, scans, faxes, phone photos

What you get

  • A page-cited chronology across service and private records
  • The in-service event and the first post-service diagnosis, dated
  • Every gap in treatment, with both dates
  • C&P exam statements set against the records
  • Export into your brief, nexus request or appeal

We organize the record. You argue the nexus.

We assemble and cite what the service, VA and private records say. We do not decide service connection, assign a rating or write a nexus opinion. Those belong to you, the medical examiner and the VA.

HIPAA, under a signed BAAEvery file is handled under our Business Associate Agreement.
SOC 2Encryption in transit and at rest, and PHI access logging on every event.
Never trains a modelYour records never train any AI model, ours or anyone else's.
Deleted on requestRetention is configurable and deletion is on request, with an audit log of every access.

VA disability record review, answered.

Does it calculate a disability rating?

No. Medrecords AI organizes and cites the service and private treatment history; it never calculates a percentage rating or predicts an outcome. Rating decisions belong to the VA.

Does it determine service connection?

No. It surfaces the condition-relevant entries in the record with citations, so the veteran or advocate can build the nexus argument. It never asserts that a condition is service-connected; that determination is the adjudicator's.

Do you retrieve STRs from the VA?

No. Medrecords AI does not retrieve service treatment records from the VA or DoD. You bring the STRs and private records you already have; review starts in minutes from upload.

Can it merge service records with private medical history?

Yes. STRs and private treatment records, in any format, are read together and merged into a single dated chronology; no manual reconciliation between the 2 sources.

What does it cost?

From 10¢ to as low as 5¢ a page, duplicate pages free. A 1,800-page file is priced the same way as a 50-page one: by the page, with every line cited.

Related case types

VA C-file reviewNexus letter record reviewPACT Act toxic exposureCamp LejeuneVA-accredited representativesEvery case type

More questions, answered

Does Medrecords AI write the nexus opinion?

No. Medrecords AI organizes, cites and flags what is in the C-file you upload. It locates the in-service event, the current diagnosis and the evidence that connects them, and it lists what is missing. The nexus opinion comes from a clinician you choose, and the argument is yours. You review, you revise, you file.

How are service treatment records kept apart from post-service records?

Every entry on the chronology carries its source: service treatment record, VA treatment record, private record or prior rating decision. The C-file index groups the pages by source with date ranges and page spans, so the in-service history and the post-service history can be read separately or side by side.

What does the summary surface for a nexus letter request?

The in-service event or exposure with its page, the current diagnosis with its page, every entry that links the 2 in time or in a clinician's own words, and the gaps: a diagnosis with no in-service entry, an in-service entry with no later follow-up, or a referenced record that is not in the file. The missing-records list is written so you can hand it to the treating provider with the request.

Can it pull rating-relevant findings by condition?

Yes. Range of motion, flare frequency, severity language, hospitalization counts and treatment course are grouped by condition and cited to the page, in a form you can check against the rating criteria and the DBQ questions. Medrecords AI does not assign a diagnostic code or a percentage.

Is this HIPAA compliant, and will you sign a BAA?

Yes. Medrecords AI is SOC 2 audited and HIPAA compliant, and every file is handled under a signed Business Associate Agreement. Your records never train a model. Retention is configurable and deletion is on request, with an audit log of every access. Details on security and HIPAA.

Does it predict the rating percentage?

No. It pulls out the findings each diagnostic code calls for and cites them, so you can see what the record supports and what is missing. The rating decision is the VA’s.

Does it handle files of 4,000 pages?

Yes, and that is the normal size here rather than the exception. Pricing is per page with duplicates free, and a C-file is mostly duplicates.

Is it useful for an appeal as well as an initial claim?

Yes. A supplemental claim or Board appeal turns on what the prior decision did not address, and the cited index shows which documents were in the file when the rater decided.

Send us 1 veteran file. The first case is free on us.

Book a short demo. After it we open trial access on one of your own cases, the first one free on us, with the timeline back page-cited.

Book a demo See pricing

Sources

Every rule, regulation, statute and published standard named on this page is linked below to the text the body that issues it puts out, read on the date shown. Where a standard is sold rather than published, the link goes to its publisher's page for it. A few rules are named without a link, because no source we could read and confirm publishes them.

Ranked lists