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Content Hub › Software & Platforms

Filevine — Profile & Assessment

Filevine operates in the medical-record review ecosystem, within the AI-native / Tech-enabled service segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 11 of 17 facts are confirmed from 15 public sources; unpublished fields are marked, never estimated.

4 sections·15 sources·Verified 2026-08-21 ✓
Disclosure
11/17 facts
01

What it does

Legal operations/case-management platform for plaintiff and defense firms with AI layered in: 'AI Fields' for structured data extraction, 'Demands AI' for demand-package generation, and Medchron for medical record chronology (via the Parrot acquisition); broader case, document, and lead management. Everything above is drawn from the 15 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

02

Evaluation criteria

Disclosure across the hub318 vendors profiled
12345median678

Filevine publishes 5 of the 8 fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 78 of the 318 publish more; 91 publish exactly as many.

Content Hub rubric5 of 8 published
Processing model
Case management software with AI-assisted features (incl. Parrot deposition/medical-record AI)
Human QA
None disclosed
Typical turnaround
Not published
Pricing model
Quote-based (custom, contact sales)
Indicative cost
No published rate. Entirely custom/quote-based — no dollar figures, tiers, or self-serve pricing published anywhere in the captured content, one of the least transparent pricing pages in this project (comparable to csdisco.com's opacity): "All packages are custom built for your team's needs" and "Each organization…
Export formats
Not published
Best for
Case management for personal injury and litigation law firms
Customer satisfaction
4.7/5 from 290 G2 reviews (captured 13 Aug 2026). Platform aggregate, not a Medrecords AI rating.
03

Profile notes

Who it serves
Personal injury, mass tort, and general litigation practice areas served by its case-management customer base
Claims & platform notes
Self-described as integrating AI for 'case, document, and lead management'; specific model/accuracy details Not published this session Not published this session (dedicated /legal-ai/ product page returned a 404 on fetch)
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
04

What to confirm before you sign

Filevine publishes 5 of the 8 fields in the Content Hub rubric. Across the 10 AI-native / Tech-enabled service vendors profiled here, the median is 6 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands.

  1. What does a real 1,000-page file cost, all in?
    Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
    Indicative cost70% of AI-native / Tech-enabled service vendors leave this unpublishedOurs: 10¢ a page, duplicates free
  2. What is the turnaround on a 1,000-page file, and is that a median or a best case?
    Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
    Typical turnaround60% of AI-native / Tech-enabled service vendors leave this unpublishedOurs: same day on the self-service plan
  3. What formats does the deliverable come in, and do the citations survive export?
    Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
    Export formats90% of AI-native / Tech-enabled service vendors leave this unpublishedOurs: DOCX or HTML, every citation stays a live link
  4. Where do the records live, and who signs the BAA?
    Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks.
  5. Is my data used to train a model?
    Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors.

Key facts

Segment

AI-native / Tech-enabled service

Website

https://www.filevine.com

HQ

Salt Lake City, UT — exact street address Not published

Headcount

501–1,000 employees

Ownership

Private, venture-backed; Crunchbase shows 14 funding rounds (including secondary-market transactions), a Series E, and investors including Frazier VC and Meritech Capital Partners. Total raised/valuation Not published (obfuscated on free Crunchbase view).

Certifications

Not published (not confirmed this session; the acquired Parrot product line is SOC 2/HIPAA per its own page)

Not publishedFoundedPricingTurnaround

Sources

How Medrecords AI does this work

Medrecords AI does this category of work as software. The record is sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

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Last verified: 2026-08-15