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Draft a report from the records, check every page cite against them, edit it and sign it.
What independent medical examiners and qualified medical evaluators are paid, how the appointment works, why evaluators lose cases, and where software belongs in the record packet. Every number is cited to a public source. Written for IME and QME physicians deciding how much of the record work to hand to software.
We did not survey anyone to write this, and we did not need to. In May 2026 the RAND Corporation published the study California's own workers' compensation regulator paid for, covering 1,752,557 panel assignments, 5,034 evaluators and 21 evaluators in focus groups. In April 2026 the Texas regulator had 5 faculty examiners re-rate 363 closed cases under a second edition of the AMA Guides. This manual reads both alongside the fee schedules that set your pay, and turns them into instructions.
| If you are | Start at |
|---|---|
| Deciding whether to do this work at all | Read it in order. Chapters 1 to 5 answer the question. |
| Certified and taking panels | Chapter 6, then 9, then 15. |
| Here for where software fits | Chapters 8 to 10. |
| Writing a rating this week | Chapter 12, then 11. |
| Building a private practice outside a state system | Chapter 18, then 3. |
| In a hurry and want the usable parts | Chapter 20. 6 templates, copy them and go. |
5 job titles describe the same underlying act: a physician who examines someone they are not treating, reads the file, and writes an opinion that a court, a carrier or a state agency will rely on. The titles differ by who appoints you and who pays.
| Title | Where | Who picks you | Who sets your fee |
|---|---|---|---|
| QME, qualified medical evaluator | California workers' compensation | The state, at random, from a panel of 3 in your specialty near the worker | The state, 8 CCR 9795 |
| AME, agreed medical evaluator | California, represented cases only | Both attorneys, by agreement | The state, with a 1.35 multiplier |
| DIME, division independent medical examiner | Colorado workers' compensation | The state division | The state |
| Designated doctor | Texas workers' compensation | The state division | The state, updated yearly against the Medicare Economic Index |
| IME, independent medical examiner | Everywhere else: liability, disability, auto, private carriers | A carrier, an employer, a law firm or a broker | You, by contract |
The distinction matters more than the acronyms suggest. In a fee-schedule state your rate is a published number you cannot negotiate, and your economics turn entirely on how many evaluations you complete and how large the record files are. In private IME work you set the price, and your economics turn on what you can defend and who will pay it.
A California QME report has to reach 7 findings. Other states word them differently and ask for most of the same things.
Since 2013, a California QME may not comment on current or ongoing treatment disputes. That moved to independent medical review. 2 of the former QMEs in RAND's focus groups named this restriction as part of why they left: they could see a treatment need, say so, and watch it count for nothing.
Demand for medical-legal evaluations in California has grown almost every year since 2012, and the supply of evaluators has not tracked it. That gap is the whole opportunity, and it is unevenly distributed across specialties in a way that decides whether this work is worth your time.
Orthopedic surgery takes more panel assignments than every other listed specialty combined.
Volume tells you how busy a specialty is. The ratio of assignments to evaluators tells you how badly the system needs you.
| Specialty | 2023 panel assignments | QMEs | Assignments per QME | Physicians in California | Share who are QMEs |
|---|---|---|---|---|---|
| Orthopedic surgery | 69,043 | 598 | 115 | 2,289 | 26.1% |
| Chiropractic | 17,619 | 593 | 30 | 3,410 | 17.4% |
| Psychiatry | 11,694 | 193 | 61 | 5,902 | 3.3% |
| Pain medicine | 9,658 | 154 | 63 | 841 | 18.3% |
| Internal medicine | 5,729 | 189 | 30 | 16,736 | 1.1% |
| Neurology | 5,683 | 86 | 66 | 1,749 | 4.9% |
| Physical medicine and rehab | 5,157 | 145 | 36 | 1,113 | 13.0% |
| Otolaryngology | 1,877 | 23 | 82 | 1,278 | 1.8% |
| Family practice | 102 | 22 | 5 | 14,641 | 0.2% |
Physician counts from the Association of American Medical Colleges 2023 data, chiropractor count from the Bureau of Labor Statistics, both as reported by RAND.
2 readings jump out. Orthopedic surgery is saturated in the sense that it has the most evaluators, and still carries 115 assignments per evaluator. Internal medicine has 16,736 physicians in the state and 189 QMEs, which is 1.1% of them. RAND also found subspecialties where the state cannot field a panel at all, oncology among them, because fewer than 5 certified evaluators exist in the subspecialty.
This is the number that surprises people who join expecting the volume figures to be income. In a represented case the state issues a panel of 3 evaluators in your specialty; each side strikes one, and one of you gets the exam. RAND linked panels to actual billing and found that of the 2023 panels they could match to a claim, 60.5% produced an evaluation. That figure has climbed steadily from 45.9% in 2016, but it still means roughly 2 in 5 panel appearances never become work.
Listing more than one specialty is the single largest lever on volume: 289 assignments a year against 110 for orthopedic surgery alone.
Apply the utilisation rate to those medians and the shape of a practice appears. An orthopedic surgeon holding a single specialty sees around 67 evaluations a year at the median. A chiropractor holding one specialty sees around 11. An evaluator carrying multiple specialties including orthopedics sees around 175, which is a real second job.
In California your fee is a published number. You cannot discount it to win work and you cannot raise it to reflect a hard file. The schedule below took effect on 1 April 2021 and was the first change since 2006. As of September 2026 it has no cost-of-living adjustment, and bills to add one have not passed.
| Code | Service | Relative value | Fee |
|---|---|---|---|
| ML201 | Comprehensive medical-legal evaluation | 124 | $2,015.00 |
| ML202 | Follow-up evaluation, within 18 months of the original | 81 | $1,316.25 |
| ML203 | Supplemental report, new records but no new exam | 40 | $650.00 |
| ML204 | Testimony and depositions, per quarter hour, 2-hour minimum | 7 | $113.75 |
| ML205 | Sub rosa recording review, per quarter hour | 5 | $81.25 |
| ML200 | Missed appointment | 31 | $503.75 |
| ML-PRR | Record review, each page past 200 on ML201 and ML202, past 50 on ML203 | n/a | $3.00 |
8 CCR 9795. Every relative value is multiplied by $16.25.
Modifiers multiply the relative value, so they multiply everything except the per-page record fee.
| Modifier | Applies to | Multiplier | A comprehensive evaluation becomes |
|---|---|---|---|
| None | Standard panel QME | 1.00 | $2,015.00 |
| -93 | Interpreter or communication barrier | 1.10 | $2,216.50 |
| -94 | Agreed medical evaluator | 1.35 | $2,720.25 |
| -97, -98 | Toxicology or medical oncology | 1.50 | $3,022.50 |
| -96 | Psychiatry or psychology | 2.00 | $4,030.00 |
| -96 and -94 | Psychiatric AME | 2.35 | $4,735.25 |
The psychiatric multiplier is contested by the people who receive it. Psychiatrists and psychologists in RAND's focus groups argued that doubling the fee does not cover an evaluation that runs 3 hours where an orthopedic exam runs 20 minutes, on top of a causation standard that is harder to meet. One active evaluator described the change as an 18 percent pay cut. Take that as a warning about specialty economics, not about the specialty.
The 2021 schedule replaced hourly billing with a flat fee plus $3 a page past 200 pages. RAND found that growth in medical-legal spending since then has been driven principally by that per-page fee. Across 198,774 California cases with at least one paid record-review line:
RAND, Figure D.7. Page equivalents are ours: payment divided by $3, plus the 200 included pages.
The gap between the median and the 99th percentile is a factor of 24. 2 evaluators doing the same number of cases can be paid very differently for the same evaluation fee.
Read the median line again. On a typical case with any record review at all, the file runs past 500 pages, and the fee schedule pays you $939 on top of the $2,015.00 evaluation to read them. That is the single largest number under your control, and chapter 8 is about what it costs you in hours to earn it.
Texas pays designated doctors a maximum allowable reimbursement, adjusted each year against the Medicare Economic Index. The 2026 figures:
| Exam | 2026 maximum |
|---|---|
| Maximum medical improvement exam | $478 |
| Not-at-MMI exam | $478 |
| Impairment rating, first musculoskeletal area | $409 |
| Impairment rating, each further area | $204 |
| Specialty exam | $319 |
| Extent of injury, return to work, disability | $682 |
| Missed appointment | $107 |
Texas Department of Insurance, Division of Workers' Compensation, 2026 professional fee schedule. The conversion factor rose 2.7% for 2026.
The gap is deliberate and worth understanding before you relocate a practice. One evaluator in RAND's focus groups holds both a California QME appointment and a Texas designated doctor certification, and travels to California for evaluations because California pays more even after the travel.
Outside a state fee schedule nobody publishes your rate. The closest thing to a market reference is SEAK's 2024 survey of 325+ examiners across 54 specialties.
Note what the hourly figure is doing. $441 an hour is not a rate anyone quotes; it is $2,890 divided by 6.5 hours. Cut the hours and that number moves, which is the entire argument of this manual. Testimony prices separately and higher, generally above $500 an hour.
California appoints QMEs in 2-year cycles. Nothing about the process is difficult; it is a sequence of forms, 1 exam and one course, and the whole thing is gated on board certification you already hold.
The competency exam runs 3 hours and is offered twice a year, with application windows published on the DIR site. Passing it is not the end. Since February 2024 every applicant must also complete a 25-hour course covering the material in 8 CCR 14 before the state will certify them, and chiropractic applicants must have completed it within 3 years of applying. Final certification also requires a report-writing sample and a writing class.
Former evaluators in RAND's focus groups were consistent on this point: the coursework prepares you to pass, not to work. One described a 1-day course that left them not feeling prepared to do the job alone. Another described continuing education as watching a video. The people who found their footing did it through templates and mentors, not curriculum. Colorado supplies its evaluators with a report template. California does not require one, though the medical unit and specialty societies publish some, and evaluators who mentor consistently hand their mentees a specialty-specific template on day one.
RAND reviewed the medical-legal process in 17 states and found no other state doing exactly what California does. If you work outside California, or you are deciding where to build, the differences are structural and they change the job.
| Feature | States |
|---|---|
| The requesting party picks the evaluator | FL, GA, HI, MD, NC, NV, NM, NY |
| Only the defence can pick the evaluator | AZ, IL, MI, NJ, OH |
| The state agency can pick, at least sometimes | CO, FL, GA, HI, NV, NM, NY, OH, PA, TX, WA |
| The state runs its own accreditation for evaluators | CO, FL, NM, NV, NY, OH, PA, TX, WA |
| The state has a role in evaluator discipline | CO, FL, NV, NY, OH, TX, WA |
| The state reviews and enforces report or rating quality | CO, NV, OH, TX |
| Rates set by a state fee schedule rather than agreed between parties | CO, GA, HI, MD, NV, NY, OH, TX, WA |
| The employer or payer must pay for evaluations | AZ, FL, GA, MI, NC, NJ, NM, NV, OH, PA, TX, WA |
RAND review of workers' compensation policy in 17 states: AZ, CO, FL, GA, HI, IL, MD, MI, NC, NJ, NM, NV, NY, OH, PA, TX, WA.
2 things stand out for anyone planning where to work. Colorado is the only state in the review that has taken the record packet away from the parties and given it to the agency, which is the single largest source of wasted evaluator time everywhere else. Texas is the only one that will tell you, on a schedule, how your reports compare to everyone else's.
Every structural complaint in RAND's interviews traces back to the same thing: the file. Not its contents, its handling. Records arrive late, arrive duplicated, arrive culled by someone with a stake in the answer, or arrive in a volume no one can read inside the deadline.
Under 8 CCR 35 the parties exchange the records and the cover letter with each other at least 20 days before sending them to you, and each side then has 10 days to object. The consequence is that you are not entitled to the records until 10 days after the evaluation. If they have not arrived by then you must write and serve the report anyway, using whatever you have, inside the 30-day deadline under 8 CCR 38.
So the standard sequence is legal, routine, and backwards:
Since the fee schedule started paying $3 a page past 200, defence attorneys have an incentive to send fewer pages, and evaluators report that they do. One active evaluator described attorneys removing hundreds of pages that other physicians in the file had referenced, so the absence was visible. That evaluator's point was not about the fee. It was that deciding which records are clinically relevant is a medical determination, and a party to the dispute was making it.
The system's own correction is expensive: an evaluator who was not given a record writes a supplemental report later, at $650.00, which is a worse outcome for the payer than sending the pages would have been.
RAND found no participant of any kind, on any side, who objected to removing duplicate records before they reach the evaluator. Defence representatives, employer representatives, active evaluators and former evaluators all endorsed it. One former evaluator described spending significant time removing duplicates personally and pointed out that a secretary could do it.
That is the rarest thing in a contested system: unanimous agreement on a piece of work that nobody is currently paid to do. Chapter 8 is about who does it now.
Medrecords AI, which publishes this manual, sells that job as software: date order, de-duplication, Bates numbering and an index, priced per deduplicated page from 10 cents, with duplicate pages not charged. Chapter 8 sets out the line it does not cross. Chapter 10 is how to test any of this against your own closed files instead of against this paragraph.
Medical-legal work is governed by deadlines you did not set and cannot move. Missing one costs you the case, and 1 percent of all replacement panels each year are triggered by a late report. Here is every clock that touches you.
| Event | Whose deadline | The limit |
|---|---|---|
| Worker mails Form 105 for a panel, unrepresented case | Injured worker | 10 days from receiving the form, or the employer may request the panel |
| State assigns a panel of 3 | DWC medical director | 5 working days; if not assigned in 20 working days the worker may pick any evaluator |
| Worker picks an evaluator from the panel | Injured worker | 10 days, or the employer may pick |
| Documents intended for you go to the other side first | Both attorneys | At least 20 days before they are sent to you |
| Objection to the other side's documents | Both attorneys | 10 days from receipt |
| The evaluation is scheduled | Both attorneys, and you | Within 90 days of your selection |
| Replacement panel if it cannot be scheduled | The original requestor | Between 90 and 120 days of the original request |
| You write the report | You | 30 days from the evaluation. Another 30 if you are waiting on test results; 15 more with good cause |
| Supplemental report | You | 60 days from the request |
| Deposition | You | Available within 120 days of the notice, unless everyone agrees otherwise or a judge orders it |
8 CCR 30, 31.3, 33, 34, 35, 35.5, 38 and the labor code sections cited in RAND Table 2.1.
The scheduling window was 60 to 90 days until 2020, moved to 90 to 120 under a COVID emergency regulation, and was made permanent in 2023. The measured reality is slower than either number.
| Panel year | Average days to exam | Within 90 days | 91 to 365 days | Over a year | No exam at all |
|---|---|---|---|---|---|
| 2016 | 150 | 22.9% | 16.1% | 3.3% | 57.7% |
| 2019 | 132 | 25.3% | 19.1% | 2.5% | 53.1% |
| 2021 | 131 | 23.4% | 28.3% | 2.3% | 46.0% |
| 2023 | 118 | 22.4% | 31.3% | 0.9% | 45.4% |
RAND, Table S.3, linked panel and claims data. n = 67,747 panels in 2023.
32 days faster than 2016, and still 28 days past the outside edge of the 90 day scheduling window.
The average has improved by 32 days since 2016 and the share reaching an exam within a year has risen from 39.0% to 53.7%. The share reaching an exam within 90 days has not moved. What improved is the long tail, not the front of the queue.
Most writing about AI and medical-legal work is speculation. This part is not. A US state workers' compensation agency has already put an AI system into production on evaluator record packets, told RAND exactly what it does, and told RAND exactly what it cannot do.
Colorado's division took the record packet away from the parties for DIME cases. The division now receives the records, removes duplicates, organises them, obtains anything missing from the opposing party, and hands the evaluator a finished packet. An AI system does the first pass. A person then checks that the AI did it correctly.
The division was deliberate about scope, and the sequence is the useful part:
The division described the early returns as positive and the expectations as modest on purpose. They also noted that having the parties give up control of assembling the packet was a significant change in itself.
Colorado was specific about the failures, and these are the limits you should assume for any tool you evaluate:
Return to the money. On a California case with any record review at all, the median payment for reading the file is $939, which is about 513 pages. At the 95th percentile it is $10,000, about 3,533 pages. Record review is not a side task in this work; RAND found it is the principal driver of growth in the entire state's medical-legal spending since 2021.
And it is the one part of the job with unanimous agreement that some of it is waste. Not one participant in RAND's interviews, on any side, objected to removing duplicates before the packet reaches the evaluator.
The left column is what Medrecords AI builds for this work: sorting, de-duplication, handwriting, and a chronology in which every line cites its source page, under a signed business associate agreement. The right column is not on our roadmap and will not be. Colorado drew that line in production and we agree with where they put it.
This chapter is the working sequence. It assumes California, a panel case and a file of several hundred pages, and it maps onto any fee-schedule state with the names changed.
Steps 2 and 4 are where the hours go. Medrecords AI runs that pass and returns both page counts step 1 asks you to log, as served and after de-duplication, which are the 2 numbers chapter 15 needs. From 10 cents a deduplicated page, no subscription.
The fee schedule is fixed, so the only variable is your hours. Put your own numbers in. We have no published figure for how many hours any tool saves an evaluator, and this calculator does not invent one: the 2 hours fields are yours to set from your own files.
California fee schedule arithmetic. Change any field. Nothing is stored or sent.
Run the default numbers and the point of the manual appears in 1 line: 48% of that revenue is paid for reading pages, at a rate of $3 each, on a clock you did not set. The evaluation fee is fixed. The reading is not.
This is a category list, not a product list. The test for any tool in this work is the same: does it put the file in order without deciding anything, and can you show your work afterwards.
| Category | What it must do | How you check it |
|---|---|---|
| Record assembly | Order by date, de-duplicate, Bates number, index | Feed it a file you already know. Count what it removed and confirm each removal was a true duplicate. |
| Chronology | 1 row a clinical event, every row citing a page | Click 10 rows at random and confirm each opens the page it claims. |
| Search | Find a term across the whole packet including scanned pages | Search a term you know appears only in a handwritten note. |
| Gap detection | Flag records referenced but not produced | Remove a document you know is referenced and see whether it is flagged. |
| Page accounting | Report pages received and pages after de-duplication | Compare against your own count on 3 files. |
| Redaction | Remove identifiers when a document leaves your control | Search the output for the identifier you redacted. |
Chapter 20 has that trial as a scorecard you can fill in.
If you want a baseline to measure the rest against, run it on us. Medrecords AI, publisher of this manual, does a guided file test: agreements first, then an approved secure route for anything carrying PHI. You keep the 4 numbers either way.
The report is the product. The examination is 20 minutes in an orthopedic case and 3 hours in a psychiatric one; the report is what gets read, deposed, adopted or ignored. RAND's earlier work for the division identified what a high-quality medical-legal report contains, and nothing in the 2026 study contradicts it.
First, know which book you are in. 3 editions of the AMA Guides are in live use across the states, they produce materially different numbers, and the one that governs is fixed by the date of injury rather than by today's date. Chapter 12 has the measured difference and what to write in the report.
Almaraz and Guzman settled how far you may go. You may not go outside the 4 corners of the AMA guides. Inside them, you may use any chapter, table or method that most accurately reflects the impairment in front of you. Say which one you used and why, in the report, before someone asks you in a deposition.
Apportionment asks you to split impairment between the industrial injury and everything else: prior injuries, degenerative change, non-industrial conditions. It is the finding most likely to be the reason a case does not settle, and it is impossible to do honestly without the prior records. Which is the whole argument of chapter 6: an evaluator who never received the 2019 imaging cannot apportion to it, and a supplemental report months later is what that costs.
When records are missing, or the question falls outside your specialty or clinical competence, the regulation requires you to say so in the report. Do it explicitly and in a fixed place, so that the reader and the judge can find it:
This manual keeps saying "the AMA guides" as though there were one book. There is not. There are editions, states pick between them, and the edition decides how large a number you write down. In April 2026 the Texas Division of Workers' Compensation put a figure on that difference by having 5 faculty-level reviewers re-rate 363 real closed cases under a second edition.
| System | Edition in force | Set by |
|---|---|---|
| California workers' compensation | AMA Guides, 5th edition | Labor Code 4660.1, for injuries on or after 1 January 2005. The legislature did not adopt the 6th edition when it appeared in 2008 and has not adopted it since. |
| Texas workers' compensation | AMA Guides, 4th edition (1993) | The division, which commissioned the 2026 study below to measure what moving to the 6th would do. |
| Every other state | 4th, 5th or 6th | That state's statute. Confirm it before your first rating there. The edition is fixed by the date of injury, not by today's date, so an old claim can put you back in an older book. |
| Private IME work | Whatever the retaining party asks for | The cover letter. Ask if it does not say. |
The division drew 375 cases proportionally from the 17,480 impairment-rating claims filed in Texas in 2022, all originally rated 1% or more under the 4th edition, and gave them to 5 reviewers from its Medical Quality Review Panel, 3 physicians and 2 chiropractors, all designated doctor faculty. They re-rated each case under the 6th edition from the original certifying doctor's report.
Spine halves. Other musculoskeletal falls from 5% to about 1%. Extremities, the largest group at 184 cases, barely moves.
The averages hide the shape. Sort the same cases by what the 4th edition gave them and the pattern is monotonic almost the whole way up: small ratings mostly survive, large ratings mostly do not.
Above 10%, roughly 9 in 10 ratings came back lower.
| Rating under the 4th edition | Average, 4th | Average, 6th | Change |
|---|---|---|---|
| 1 to 5% | 3.0% | 2.3% | -23% |
| 6 to 9% | 7.1% | 4.9% | -31% |
| 10 to 14% | 11.3% | 6.7% | -41% |
| 15 to 20% | 16.9% | 12.6% | -25% |
| More than 20% | 29.2% | 19.0% | -35% |
Texas DWC, 2026 AMA Guides Study. The one group that rose is not in this table: 24 spine cases rated 0% under the 4th edition, of which 12 came back at 1 to 4% under the 6th.
Ratings sit on top of benefit thresholds. In Texas an impairment rating of 15% or more is one of the conditions for supplemental income benefits. Of the 22 cases in the sample that reached 15% under the 4th edition, 10 fell below it under the 6th. That is not a rounding difference to the person being rated, and it is the reason opposing counsel will read your edition, your chapter and your table before they read your reasoning.
All 5 reviewers rated the same 294 cases. Under the 4th edition those cases averaged 4.74%. Under the 6th, each reviewer's average landed somewhere between 3.06% and 3.7%.
Both halves of that sentence matter. The edition moved the average by about a third; 5 qualified, faculty-level examiners working from identical files moved it by roughly six tenths of a point between them. The book is the larger lever. You are the smaller one, and you are the one a deposition can question.
Until 2024, a California evaluator could write reports for a decade and never receive a structured comment on one. RAND found this to be the most consistent complaint from active evaluators: 8 active and 1 former evaluator said they did not get enough feedback. They do not know how the case resolved, or whether what they wrote helped anyone.
Evaluators told RAND they would prefer the same information earlier and in a lower-stakes setting. One applicants' attorney made the sharper version of the point: evaluators are often not failing to address mandatory legal questions on purpose, they simply were never taught them, and only learn when an attorney pushes.
From 2024, 8 CCR 50 requires you to submit your 2 most recent reports through the online portal at reappointment. That is the first routine, non-adversarial read of a California evaluator's work. 2 other states are further ahead and are worth copying voluntarily.
Calculated automatically for every designated doctor over a 2-year period. They include the share of exams that draw complaints, the share that require letters of clarification, and the share of reports not adopted at contested case hearings. Trip a factor and 5 random reports are pulled for review. The division is explicit that being flagged means the reports need a closer read, not that you are out.
A technical review of the impairment rating, aimed at new evaluators. A report that diverges from the standard comes back with a point-by-point letter explaining where. Once your ratings are judged sufficient you are not reviewed again.
Both are worth stealing as private practice. You can calculate your own version of the Texas factors from your own files: how many of your reports drew a letter of clarification, how many produced a supplemental request, how many led to a deposition. Nobody is going to send you that report card, so write it yourself every 6 months.
3 former evaluators, an active evaluator and a management company representative told RAND that new evaluators need mentors, and that no formal programme exists. RAND's recommendation is to pair new and experienced evaluators voluntarily. One former evaluator's wish was smaller and more revealing: somewhere to compare notes, down to what a billing agent should charge.
Being on a panel is not the same as getting the case. In a represented matter each attorney strikes one of the 3 evaluators, and RAND's replacement data shows exactly why evaluators come off panels.
Almost half of all replacements are a lawyer choosing someone else. One in 5 is a calendar.
| Reason | Share | What you can change |
|---|---|---|
| Struck by an attorney | 46% | Reputation and prior reports. Nothing else. This is the market judging your work with no feedback attached. |
| No appointment inside the window | 19% | Everything. This is calendar management, and it is the single largest self-inflicted loss in the data. |
| Evaluator unavailable | 7% | Use the 120 unavailability days deliberately rather than declining ad hoc. |
| Wrong or changed specialty | 2% | Keep your listed specialties accurate and current at reappointment. |
| Report filed late | 1% | The 30-day clock. Rare, and fatal to a relationship when it happens. |
2 structural notes. The strike rate has been essentially flat at 44 to 47 percent since 2012, so it is a property of the system rather than a signal about any year. And replacements are increasingly happening late: by 2024, 23.5% of replacement panels were requested after medical-legal money had already been spent on the case, and nearly a third of that spending was more than a year old.
One in 5 replacements happens because nobody could get an appointment inside the window. The window is now 90 to 120 days from the original request. RAND recommended letting evaluators cap the number of panels they accept per month, precisely so that in-demand specialists stop accumulating assignments they cannot schedule. That regulation does not exist yet. Until it does, the only lever is the number of offices you hold and the unavailability days you declare.
Getting paid is a separate discipline from doing the work. RAND asked evaluators why they left the system and the most commonly cited reason was not the fee schedule and not the exams. It was delay in payment.
Every medical-legal service is billed under an ML code plus a modifier plus, past the included pages, a per-page record review charge. There is no negotiation and no cost estimate. You bill what the schedule says.
| Code | Service | Amount | Pages included | Past that |
|---|---|---|---|---|
| ML201 | Comprehensive evaluation | $2,015.00 | 200 | $3.00 a page |
| ML202 | Follow-up evaluation | $1,316.25 | 200 | $3.00 a page |
| ML203 | Supplemental report | $650.00 | 50 | $3.00 a page |
| ML204 | Deposition and testimony, each quarter hour | $113.75 | n/a | 2 hour minimum |
| ML205 | Sub rosa recording review, each quarter hour | $81.25 | n/a | n/a |
| ML200 | Missed or cancelled appointment | $503.75 | n/a | n/a |
8 CCR section 9795, effective 2021-04-01. Relative values times the $16.25 conversion factor.
Records may arrive up to 10 days after the exam. Those pages are billable too, at the same $3.00, and they are the pages most often left off a bill because they came in after the evaluator mentally closed the file. Bill from the log, not from memory. Chapter 20 has the log.
Note which way each page count runs. You bill on pages as served, before anything is removed. Medrecords AI charges on pages after de-duplication and never on a duplicate, which is the opposite direction, so the 2 numbers will not match and both belong in your log.
Texas sets a maximum allowable reimbursement per designated doctor service rather than a page rate. In the private IME market there is no schedule at all: SEAK's 2024 survey of 325+ examiners across 54 specialties put the average IME fee at $2,890 and the average hourly rate at $441, with a $955 average no-show fee. Read chapter 3 for the full comparison.
A deposition is where the report gets tested. It is also, at $113.75 a quarter hour with a 2 hour minimum, the highest hourly rate in the schedule: $455.00 an hour, or $910.00 in psychiatry.
A California QME may declare up to 120 days of unavailability a year. Depositions are scheduled around your calendar, not the other way round, and a pattern of unavailability is one of the reasons parties strike an evaluator. Chapter 14 has the numbers.
Medical management companies, sometimes called QME management or IME management companies, sit between the evaluator and the system. RAND's interviews and focus groups produced a consistent picture of what they do, and a consistent set of complaints.
They may not write the report. The opinion, the causation analysis, the apportionment and the signature are yours, and the entire evidentiary value of the document rests on that being true.
The Division of Workers' Compensation has no jurisdiction over these companies. They are not licensed by the division, not audited by it, and not subject to its discipline. The evaluator is. If the company misses a deadline, the report is late and it is your report that is late.
RAND's focus groups identified management companies as a main source of practical training for new evaluators, because no formal mentorship structure exists. That is a real service and also a real dependency: your first understanding of how the work is done comes from a party with a commercial interest in how much of it you do.
The manual has spent 16 chapters on state systems because that is where the public data lives. But the highest fees in this work are in the private market, and everything that makes a state system tolerable is missing there: nobody assigns you a case, nobody publishes your rate, and nobody sends you a file.
In California the state generates a panel and your name appears on it. In Colorado and Texas the division assigns you. In the private market the case arrives because someone chose to call you, and the reason they chose you is a document they read before they called.
| Buyer | What they are buying | What they screen on |
|---|---|---|
| Workers' compensation carriers and third-party administrators | Causation, impairment, return to work, treatment necessity | Turnaround time and whether your reports draw addenda |
| Disability insurers, group and individual | Functional capacity against a policy definition of disability | Whether you can write to the policy language you were given |
| Auto and no-fault carriers | Causation and the necessity of treatment already delivered | Volume capacity and cost |
| Defence firms | An opinion that survives cross-examination | Your deposition and trial history |
| Plaintiff and applicant firms | The same, from the other side | Whether your published work reads as one-sided |
| IME brokers and management companies | Coverage in your specialty and geography | Availability, and your willingness to take their fee split |
| Employers and self-insured funds | Fitness for duty, accommodation, return to work | Whether you understand the job, not just the injury |
The last column is the useful one. In panel work you are selected at random and struck for reasons you never learn. Here you are selected on stated criteria, which means you can meet them.
Price every line separately. A single all-in number invites an argument about what it covered, and it hides the record hours that chapter 3 showed are the real cost.
| Line | How it is usually priced | The published reference |
|---|---|---|
| The examination and report | Flat, by specialty and complexity | $2,890 average, SEAK 2024 |
| Record review | Hourly, or per page, past an included volume | no published rate |
| Records-only review, no examination | Hourly, with a minimum | no published rate |
| Addendum or supplemental report | Hourly, or a flat fee per further question | no published rate |
| Deposition | Hourly, with a minimum and a cancellation window | generally above $500 an hour |
| Trial testimony | Half-day or day rate, plus a cancellation term | no published rate |
| Missed appointment | Flat | $955 average, SEAK 2024 |
| Travel | Hourly at a reduced rate, plus expenses | no published rate |
SEAK 2024 Survey of IME Fees and Billing Practices, 325+ examiners across 54 specialties. Lines marked "no published rate" are structure, not benchmarks: we have no source for them and are not inventing one.
SEAK's average across the market was $2,890 for an IME taking 6.5 hours end to end, which is $441 an hour. That last figure is arithmetic, not a quoted rate, and it is the one your own file should be able to beat or explain.
Run the check before the file arrives, not after you have read it. Have you treated this person? Examined them before, for anyone? Do you have a relationship with the employer, the carrier or either firm? Have you already given an opinion in this matter? A conflict found on page 400 costs you the fee and the referral source.
2 paths run through this chapter. Follow the one that matches where you are.
| Days | Do this | Done when |
|---|---|---|
| 1 to 15 | Confirm you meet the appointment requirements and pick your specialty. Chapter 2 has the assignment-per-evaluator ratios by specialty; they differ by more than a factor of 10. | You can state your specialty and why. |
| 16 to 30 | Apply to the Division of Workers' Compensation Medical Unit and register for the competency exam. | Application filed, exam date held. |
| 31 to 60 | Complete the 25 hour QME course. Read the AMA guides chapters for your specialty alongside it, not after it. | Course certificate in hand. |
| 61 to 90 | Sit the exam. Decide your office locations, remembering the 180 day rule in chapter 4. | Exam sat, locations decided. |
| Days | Do this | Done when |
|---|---|---|
| 1 to 15 | Build the receivables table from chapter 15 for the last 12 months. Bill date, code, page count, payer, days outstanding. | You know your real days outstanding. |
| 1 to 15 | Count pages on every file for 1 month and compare against what you billed. | You know whether you are undercounting. |
| 1 to 15 | Confirm which edition of the AMA guides applies in every state you rate in, and on what date of injury it turns over. Chapter 12. | You can name the edition and the trigger date. |
| 16 to 45 | Copy the templates in chapter 20 and adapt them: intake log, missing-records letter, limits section, deposition answers. | They are in your own files, not in this manual. |
| 16 to 45 | Run the tool evaluation in chapter 10 on 3 closed files. | You have 4 numbers a file, from your own work. |
| 16 to 45 | Adopt the order, de-duplicate, number, index sequence on every new file, whoever does it. | No file gets read before it is indexed. |
| 46 to 75 | Add the limits section to every report. What you received, what you did not, what you asked for. | It is in the template, not in your memory. |
| 46 to 75 | Write your standing answers to the 5 deposition questions in chapter 16. | They are written down. |
| 76 to 90 | Score your own last 10 reports against the 4 marks in chapter 13. | You know your own weakest mark. |
| 76 to 90 | Recompute the arithmetic in chapter 9 with your measured hours. | You know your real effective hourly rate. |
| 76 to 90 | Write your rate card and your terms before the first private enquiry arrives. Chapter 18. | You have a number to quote and terms to attach. |
0 of 17 ticked. Nothing is stored.
Every chapter above tells you to keep something. This chapter is the something. 6 blocks, plain text, meant to be copied into whatever you already write in. Nothing here is stored or sent.
The single most useful table in this manual. It answers the billing questions in chapter 15 and the first 3 deposition questions in chapter 16. 1 row a packet, filled on the day it arrives.
RECORD INTAKE LOG - one row per packet, not per case Case / claim number Date packet received Delivery route (portal, courier, email, disc) Party who served it Pages served (count before anything is removed) <- you bill on this Pages after de-duplication <- you work from this Date range of the records, earliest to latest Source facilities and providers listed Bates range applied Cover letter received? Y / N Date Questions asked (count) Records referenced in the file but not produced (count) Date missing-records request sent Second packet received? Y / N Date Pages Exam date Report served (date) Days from exam Bill sent (date) Amount Code(s) + modifier Paid (date) Days outstanding
Send it before the examination, to all parties. Chapter 6 explains why the file arrives incomplete; this is the only thing you can do about it that also protects the report.
MISSING RECORDS REQUEST - send before the examination
To: [both counsel / the claims administrator, as the rules of your
jurisdiction require. Serve all parties. Do not contact one side alone.]
Re: [claimant name] / [claim number] / [date of injury]
Date: [date]
I have received [N] pages of records in this matter, served on [date],
covering [earliest date] to [latest date].
The following records are referenced within the material provided but were
not themselves produced to me:
1. [document, provider, date] - referenced at Bates [number]
2. [document, provider, date] - referenced at Bates [number]
3. [document, provider, date] - referenced at Bates [number]
These records bear on [causation / apportionment / the impairment rating /
the specific question], and I am requesting them so that my opinion accounts
for them.
If they are not provided, I will proceed on the material I have and will
state in my report which records were requested, on what date, and that
they were not received.
[name], [credentials]
[evaluator number, where one applies]A fixed block in every report, in the same place every time, so a reader and a judge can find it without hunting. Chapter 11 is the argument for it.
LIMITS OF THIS REVIEW - a fixed section in every report RECORDS RECEIVED [N] pages, served [date] by [party], covering [date] to [date]. Sources: [facility, facility, facility]. Bates [range]. [If a second packet arrived: a further N pages served on DATE, after the examination of DATE, reviewed and incorporated.] RECORDS REQUESTED AND NOT RECEIVED [document, provider, date] - requested [date], not received. [document, provider, date] - requested [date], not received. [Or: None. All records referenced in the material provided were produced.] QUESTIONS I AM NOT ABLE TO ANSWER [question as put in the cover letter] Reason: [the record needed / outside my specialty / requires testing not performed]. What would be required: [the specific record, study or consultation]. MATTERS OUTSIDE MY SPECIALTY [issue], which falls within [specialty]. I express no opinion on it. HOW THIS REPORT WAS PREPARED The records were placed in date order, de-duplicated, Bates numbered and indexed before review [by me / by NAME / using SOFTWARE]. Every fact cited in this report was verified by me against the source page identified in the citation. The opinions, the causation analysis and the apportionment are my own.
Write these once, in your own words, before your first deposition. Chapter 16 explains what each one is defending against.
STANDING DEPOSITION ANSWERS - write yours once, then use them Q. What records did you receive? A. "I received [N] pages, served on [date] by [party], covering [date range], Bates [range]. I logged that on receipt and I have the log with me." Q. Did you review all of them? A. "Yes." - or, if not: "I reviewed [defined subset] because [stated basis]. I said so at page [X] of my report." Never "I reviewed the relevant portions" without saying which and why. Q. What did you not receive? A. "The records listed at page [X] of my report. I requested them on [date] from [both parties]. They were not produced. I noted that in the report before I signed it." Q. Where does that fact appear in the record? A. "Bates [number]." Every time. If you cannot give a number, you cannot give the fact. Q. Did you use software on this file, and what did you verify yourself? A. "[Product] placed the records in date order, removed duplicates, applied Bates numbers and produced an index and a chronology. It is covered by a business associate agreement. It did not form any opinion in this case. I read the source pages myself and I verified every fact I cite in the report against the page cited. The opinions, the impairment rating and the apportionment are mine." Q. What is your split between defence and claimant work? A. "[X]% and [Y]% over the last [period], from my own billing records." Q. What share of your income is medical-legal work? A. "[Approximately Z]%." Know it before you are asked.
The cover letter is the specification. Fill this in before you read the file and an unanswered question becomes visible to you rather than to an attorney.
COVER LETTER QUESTION TRACKER - the report's table of contents Copy every question from the cover letter, verbatim, into this table before you read a single page. Each one becomes a heading in the report. An empty "answered at" cell is a supplemental report you have not written yet. # Question, as written by the party Answered at Basis / limit 1 [verbatim] p. 2 [verbatim] p. 3 [verbatim] p. 4 [verbatim] p. 5 [verbatim] p. Standard California findings, if the cover letter does not list them: Causation to a reasonable medical probability Temporary disability Return to work and restrictions Impairment rating, with edition, chapter and table named Apportionment, with the basis stated Permanent and stationary date Future medical care
Chapter 10 says to test on your own closed files. This is what to write down while you do it.
TOOL TRIAL SCORECARD - 3 of your own closed files, one over 2,000 pages
For each file, record only these numbers. Do not accept the vendor's.
File A B C
Pages in (as served)
Pages out (after de-duplication)
Duplicates removed
Minutes elapsed, upload to output
Citations checked (aim for 20)
Citations that opened the right page
Errors you found, described
Records referenced but not produced,
flagged by the tool
Records referenced but not produced,
that you found and it missed
Handwritten pages read correctly
Your own hours on this file, before
Your own hours on this file, after
Two questions for the vendor, asked after the trial, not before:
1. What happens to a scanned fax of a document already in the file?
A confident absolute answer means it has not been tested.
2. Is there a signed business associate agreement, is processing in the
United States, and is our data contractually excluded from training?Everything above this chapter stands on public sources you can check. This chapter is the publisher's, and you should read it as an advertisement. Medrecords AI makes software for the record column in chapter 8: it sorts, deduplicates, reads handwriting, and returns a chronology in which every line cites its source page, under a signed business associate agreement, priced per deduplicated page. It does not form opinions, apportion, or choose a method under the AMA guides. Chapter 8 explains why that line exists.
Professionals who moved live case files onto the platform in August and September 2026, quoted verbatim from their email and attributed by role. One of them reported a defect in the same thread, noted under the quote, because that is what a real test looks like.
"I should be good to completely transition to the new platform."
"I just generated a new file review and I can definitely see significant improvement. The footnotes are great and I click the hyperlink to see them. I am super excited for what your platform can do for me."
"I have to say, I am really loving your platform, the information it pulls is so clean and it is already so much easier to navigate."
A 30-minute demo on a live file: sorting, deduplication, handwriting, and a cited chronology you check against the source page while we watch. Bring your questions on price and the business associate agreement. From 10 cents a page, duplicates free, no subscription.
Scheduling only. No records move from a public page.
Terms used in this manual. Clinical terms are the reader's own.
This is a field manual, not a study. We surveyed nobody. Every number in it comes from a public source, named at the point it is used, and the sources are these 6.
| Source | What it is | What we took from it |
|---|---|---|
| RAND RR-A4655-1, May 2026 | "Qualified Medical Evaluators and the Medical-Legal Process in California Workers Compensation", commissioned by the California Department of Industrial Relations. DOI 10.7249/RRA4655-1. Analysis of 1,752,557 panel assignments 2012 to 2024 covering 5,034 evaluators and 36,922 evaluator-years, linked workers compensation claims data, a 17-state policy review, 27 stakeholder interviews and 6 focus groups with 11 active and 10 former QMEs. | Supply, demand, specialty mix, timelines, replacement reasons, record review payments, the Colorado programme, and everything attributed to evaluators, attorneys, claims administrators and regulators. |
| 8 CCR section 9795 | The California medical-legal fee schedule, effective 2021-04-01. | Every ML code amount, the $16.25 conversion factor, the modifiers and the $3.00 per-page record review charge. |
| SEAK 2024 Survey of IME Fees and Billing Practices | A survey of 325+ examiners across 54 specialties in the private IME market. | Average IME fee, average hourly rate, average hours a case and the no-show fee. |
| Texas Division of Workers Compensation, 2026 fee schedule | Published maximum allowable reimbursements for designated doctor services. | The Texas per-service amounts in chapters 3 and 5. |
| Texas DWC Research and Evaluation Group, 2026 AMA Guides Study | "Snapshot: 2026 AMA Guides Study", April 2026, by the Workers' Compensation Research and Evaluation Group at the Texas Department of Insurance, Division of Workers' Compensation, under Chapter 405 of the Texas Labor Code. 375 cases drawn proportionally from the 17,480 impairment-rating claims filed in Texas in 2022, 363 analysed, re-rated under the AMA Guides Sixth Edition by 5 Medical Quality Review Panel reviewers who serve as designated doctor faculty. | Everything in chapter 12: the average rating under each edition, the share of cases that moved, the body part and rating band breakdowns, the benefit threshold crossings and the spread between reviewers. |
| California Workers Compensation Institute | Research on the effect of the 2021 medical-legal fee schedule change. | The change in payment per comprehensive evaluation and the growth in evaluator numbers against panel requests. |
RAND Corporation, the Texas Department of Insurance, the California Department of Industrial Relations, SEAK and the California Workers Compensation Institute are not affiliated with Medrecords AI, have not reviewed this document, and do not endorse it. Their work is public and you should read it. Chapter 21 is the only part of this manual we are selling anything in, and the notes marked "from the publisher" elsewhere are advertisements; they are labelled so you can skip them.
3 short guides from our help center, recorded on a demo case. They play inside the app: sign in or create a free account, and the video opens at the chapter you picked. First case is free on us.
Free account2:14Draft a report from the records, check every page cite against them, edit it and sign it.
Free account2:35Every medical event on its date, in order, tied to the page it came from. Filter it, search it and export it as PDF or Word.
Free account2:30Every record the case documents mention that the file does not contain, grouped by provider, with the page that mentions it.