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Evaluating Medrecords AI: answers for physician reviewers and risk managers
What it does, how it protects PHI, who signs and what it costs
Evaluating Medrecords AI comes down to 5 questions: what it does, how it protects PHI, how you check its work, who signs, and what it costs. In short, it drafts cited chronologies in about 1 hour on average, it is SOC 2 and HIPAA compliant, you sign, and pages cost 10¢ each. Below that: who it is for, where it stops, and the 4 objections we hear most.
What should a physician reviewer check before using Medrecords AI?
Check 5 things: what it produces, whether PHI is covered by a BAA, whether every line cites a page, who signs, and the price per page. Each answer below comes from our security, HIPAA, pricing and reviews pages, linked under the answer, so you can forward this page to procurement.
What it does
What does Medrecords AI do?
It reads a medical record file and drafts a medical chronology, summary reports and, for IME physicians, an IME report with dictation-to-report. Every line is cited to its source page. You review, you revise, you sign.
Does it decide standard of care or causation?
No. AI does the reading and helps you make the call. The last word is yours. Every output is cited, reviewable and traceable to its source, so you can check anything before you sign.
Source: Security
Security and HIPAA
Is Medrecords AI SOC 2 and HIPAA compliant?
Yes. Medrecords AI is SOC 2 and HIPAA compliant. Our SOC 2 and HIPAA readiness reports, both dated 3 Nov 2026, are free to download with no form. They are readiness reports from continuous control monitoring in Sprinto, not an auditor's attestation.
Source: Compliance reports
Do you sign a BAA?
Yes. The BAA is presented click-through at signup and before the free first case, so it is in place before any upload. No BAA, no upload. For a countersigned copy, email legal@medrecords.ai.
Source: HIPAA and BAA
Do IME physicians need a BAA?
Often, yes. IME and QME physicians and evaluation practices that also treat patients or bill health plans are covered entities, and HIPAA requires a BAA before we touch their PHI. Ours is built into signup.
Source: HIPAA and BAA
Are my records used to train AI models?
No. Your files are processed to produce your outputs and nothing else. This is contractual: it is in the BAA. Every subcontractor that can touch PHI, including every AI vendor, signs a BAA with zero-retention inference and no training.
Source: Security, HIPAA and BAA
Where is my data processed and stored?
In the US only. Files are stored on AWS in US data centers. 4 vendors can touch PHI, all under BAA. AI model requests go through OpenRouter, mostly to open-source models, with Anthropic and OpenAI as a backup.
Source: Security, Subprocessor list
How is PHI protected?
TLS 1.2 or better in transit and AES-256 at rest, for every file. People see only the cases assigned to them, and every PHI access event is logged with who, what and when.
Source: Security
How fast are breaches reported?
Without unreasonable delay, and no later than 72 hours after we confirm a breach of unsecured PHI, as set out in the DPA and the BAA.
Source: Security
What happens to my records if we stop?
PHI is returned within a 30-day export window, then destroyed, including backups, with a deletion certificate.
Source: Security
Checking the work and signing
How do I check its work?
Page-linked facts: every line in the chronology cites its source page, and you open that page in 1 click. Check the rows your opinion rests on against the page before you sign.
Source: Security
Who reviews and signs the final work?
You do. The software drafts and cites; you review, you revise, you sign. The last word is yours.
Source: Pricing
Who it is for and where it stops
Who is Medrecords AI for?
People who read medical record files for a living: med mal reviewers and hospital risk managers, IME and QME physicians, plaintiff and defense attorneys, legal nurse consultants, and claims and disability teams. It turns a file into a cited timeline, so you start from the facts and not from page 1.
Source: Solutions
What does Medrecords AI not do?
It does not give expert opinions. It does not decide standard of care or causation, and it does not sign anything. It reads EHR audit trail exports and flags late entries, notes changed after a key date and notes that were not produced, for you to weigh, and it has a Medical Malpractice case type with 13 report types. It reviews records you already have: it is not an EHR, a scribe or a record retrieval service. You approve every output.
What are the limits of the free trial?
1 case, up to 1,000 pages. Pick your hairiest records. No card. Access opens within 1 business day after your demo. After that you pay per page, 10¢ down to 5¢ at volume.
Source: Pricing
Price
What does it cost per page?
10¢ per deduplicated page, down to 5¢ a page at volume. Duplicates are never billed. There is no setup fee, no seats and no minimum, and credits never expire. Prices are as of 25 Oct 2026.
Source: Pricing
What would a typical file cost?
1,847 pages bill $184.70 and 40 pages bill $4 at the 10¢ rate. That is the whole invoice.
Source: Pricing
Can I try it on a real case?
Yes. The free trial is 1 case, up to 1,000 pages, with no card. Access opens within 1 business day after your demo.
Source: Pricing
Common objections
What if the AI misses something?
That is why review has 2 steps. Step 1: it reads every page, cites every line to its source page, and flags the visits, providers and dates that should be in the file and are not. Step 2: you check the rows your opinion rests on against the page, then you sign. Nothing leaves your hands without your approval.
Source: Missing records detection, Security
How does the price compare with other AI tools?
Below the median, not the lowest. 10 AI vendors with a public price charge $19 to $299 for 1 file of 1,000 pages, with a median of $154.50. Medrecords AI bills $100 for 1,000 pages at 10¢, and less when the file holds duplicates, which are never billed. Tools priced per seat or per case count differently, so price your biggest file before you compare.
Source: Cost study, Pricing
My client bans AI. Can I still use it?
Ask what the ban covers. If the rule is no AI-written summaries, use Medrecords AI for sorting only: put the file in order, remove duplicate pages and flag missing records, then write the summary yourself. If the ban covers any AI touching the file, it is not a fit, and we will say so on the demo.
Source: Deduplication, Missing records detection
I need to think about it. Can I see a sample first?
Yes, and you do not need to book anything. Open a sample on your own time: a medical chronology, a medical record summary or an IME record summary. Check the citations the way you would on your own case.
What users say
Where can I read what users say?
On our reviews page. Each quote comes from a recorded call, an email or a G2 review, printed with first name and role only.
Source: Reviews
Send your longest chart to a demo and check every cited line yourself. First case is free on us.