What it does
Chart retrieval specialists (medical record/patient information retrieval for insurance claims & research), medical records management via EHR (Epic, Athena, NextGen, Oracle/Cerner, eClinicalWorks), clinical abstracting (extraction of diagnoses/procedures/medications), virtual medical scribes, legal process outsourcing, revenue cycle management, eligibility verification, medical coding outsourcing. Everything above is drawn from the 5 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Evaluation criteria
Connext Global Solutions publishes 6 of the 8 fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 22 of the 318 publish more; 55 publish exactly as many.
Profile notes
What to confirm before you sign
Connext Global Solutions publishes 6 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
- What is the turnaround on a 1,000-page file, and is that a median or a best case?Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
- Where do the records live, and who signs the BAA?Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks.
- Is my data used to train a model?Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors.
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Founded | Not published exact year; '10+ years' of remote staffing experience claimed |
| HQ | Not published (US-facing; HQ address not found in fetched pages) |
| Turnaround | 21 days average to fill staffing positions (recruitment metric, not case turnaround) |
| Certifications | AICPA SOC 2; various workplace certifications referenced but not itemized |
| Not published | HeadcountOwnershipPricing |
