What it does
EHR retrieval/summarization for underwriting (Medical Insights, Clinical History Report, Highlights Summary); automated APS fulfillment via Human API affiliate when EHR unavailable - service + software hybrid. Everything above is drawn from the 6 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Insurance Underwriting & Payer Chart Review |
| Website | https://risk.lexisnexis.com/products/health-intelligence-ehr |
| HQ | San Mateo, California (self-reported on its LinkedIn company page) |
| Ownership | Acquired by LexisNexis Risk Solutions (a RELX company) — acquisition announced April 25, 2023 |
| Turnaround | "9 days" cycle-time reduction cited for a referenced carrier (not a general SLA) |
| Certifications | HIPAA-authorized network access; consumer-consent (QHIN/patient portal) pathways referenced |
| Founded | Founded 2014 |
| Headcount | 51-200 employees (self-reported band on its LinkedIn company page, read 2026-09-18) |
| Not published | Pricing |
Medrecords AI vs Human API / LexisNexis Health Intelligence at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what Human API / LexisNexis Health Intelligence publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | Human API / LexisNexis Health Intelligence |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | AI + Workflow Automation (EHR summarization + auto APS ordering) |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | None disclosed |
| Typical turnaround | Minutes to hours per file | Not published |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Not published |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | Not published |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not published |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | Life insurance underwriters needing fast, readable EHR summaries |
| Customer satisfaction | We publish no rating of our own | No public reviews found |
Longer versions: Medrecords AI vs Human API / LexisNexis Health Intelligence, head to head · Human API / LexisNexis Health Intelligence alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
Human API / LexisNexis Health Intelligence publishes 4 of the 8 fields in the Content Hub rubric. Across the 19 Insurance Underwriting & Payer Chart Review vendors profiled here, the median is 4 of 8. Of the 4 it leaves unpublished, these 2 matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other 7 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
