What it does
Steno publishes these service lines: Court reporting (certified reporters, videography, interpreters), remote depositions (Steno Connect for Zoom), transcript analysis (Transcript Genius AI), case management (Firm Dashboard), litigation support services (California) and DelayPay - deferred/interest-free payment for contingency cases. Everything above is drawn from the 5 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Mass Tort / Settlement / Lien |
| Website | |
| HQ | 315 W. 9th St, Suite 807, Los Angeles, CA 90015 |
| Ownership | Privately held (company type self-reported on its LinkedIn company page) |
| Pricing | Not published (interest-free deferred payment options highlighted; contact for quotes) |
| Turnaround | 15-minute average email response time claimed |
| Founded | Founded 2018 |
| Headcount | 501-1,000 employees |
| Certifications | SOC 2 Type II and HIPAA compliant |
Medrecords AI vs Steno at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what Steno publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | Steno |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | Human court reporters + AI transcript tools |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | Included – thorough transcript auditing for accuracy |
| Typical turnaround | Minutes to hours per file | Same-day delivery options available |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Deferred payment (DelayPay, paid at settlement) |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | Not published |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not published |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | Court reporting, depositions & AI transcript analysis for litigation |
| Customer satisfaction | We publish no rating of our own | Mixed reviews on G2: praised for the Transcript Genius AI tool; some reviewers cite billing disputes and excessive charges |
Longer versions: Medrecords AI vs Steno, head to head · Steno alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
Steno publishes 6 of the 8 fields in the Content Hub rubric. Across the 23 Mass Tort / Settlement / Lien vendors profiled here, the median is 4 of 8.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
- What formats does the deliverable come in, and do the citations survive export?Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
The other 7 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
