The deferral letter lists what's missing. The packet has to close it.
FAA special issuance packet services assemble the medical evidence a certification decision runs on: the specialist reports, testing, and treatment history the applicable protocol names, ordered and page-cited. The Federal Air Surgeon's office issues, defers or denies; the packet arrives complete rather than in instalments.
The protocol is published. So is the office that decides.
We do not build for a case type until we can name the standard that defines a correct output and the person who grades the file against it. In airman medical certification, both are already published.
3 steps between the file and the decision.
Send the medical file
Treatment records, specialist reports, testing, and the FAA's own deferral or request letter, in any format.
We return the packet, page-cited
Every element the applicable protocol names, located and cited, with elements the file does not contain flagged so they can be obtained before submission.
The FAA decides
Issuance, deferral and denial are the Federal Air Surgeon's office's decisions. We never certify fitness, opine on airworthiness, or predict an outcome.
An evidence packet, never a fitness determination.
We assemble and cite the medical evidence the applicable protocol requires and flag what the file is missing. We do not determine medical fitness, opine on whether a standard in Part 67 is met, issue or recommend a certificate, or predict what the FAA will do. Certification is the Federal Air Surgeon's office's decision.
Flagging a missing protocol element before submission is most of the value. A packet submitted incomplete comes back as another deferral, and the airman spends another cycle out of the cockpit.
The rules the platform never breaks.
HIPAA, under a signed BAA
Every file is handled under our Business Associate Agreement, from the first byte.
Never trains a model
Your records are never used to train any AI model — ours or anyone else's.
Every line cited
If we can't cite it, we don't say it. Every sentence links to its source page.
Deleted after delivery
Files are deleted 30 days after delivery, with a full audit log of every access.
4 capabilities behind every evidence packet.
The evidence packet is 1 deliverable of the same platform that reads, sorts, and cites the whole record.
Medical Records OCR
Every page read in full — specialist reports, testing results, treatment notes, handwritten records — nothing skipped, nothing guessed.
Medical Chronology
The treatment course builds itself into a timeline, so stability and duration are shown from the record rather than asserted.
Verifiable AI Citations
If we can't cite it, we don't say it. Every protocol element in the packet links to the page it was read from.
Medical Summary Reports
The packet formats straight into the submission — your template, your letterhead.
FAA special issuance packets, answered.
Send 1 file. We'll tell you what we can read.
No obligation. If the case type is buildable we'll scope it; if it isn't, we'll say so.